Providence Holy Cross Medical Center sits at 15031 Rinaldi Street in Mission Hills, a neighborhood of the San Fernando Valley in Los Angeles County. According to the hospital's own website, it offers labor and delivery and a Level III neonatal intensive care unit (NICU). Thousands of Valley families have welcomed a baby there, and most of those births end with a healthy mother and child.
This page is for the families who left the hospital with more questions than they expected. Maybe your baby needed the NICU, was diagnosed with a condition such as cerebral palsy or a brachial plexus injury, or is not reaching milestones and no one has explained why. Maybe the mother had a serious complication such as heavy bleeding. You do not have to decide anything today. Our goal is to explain, in plain words, what birth injuries are, what warning signs to watch for, how an independent review of a delivery works, and what steps are available to you.
Nothing here says that anything went wrong at this hospital. A hard delivery and a birth injury are not the same thing, and only a careful review of the records can tell them apart. The information below is general, comes from medical and government sources, and is meant to help you ask better questions.

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At a glance: Providence Holy Cross Medical Center
| Address | 15031 Rinaldi Street, Mission Hills, CA 91345 |
| County | Los Angeles County |
| Health system / operator | Providence (Providence Health System-Southern California) |
| Type of hospital | Private nonprofit hospital |
| Newborns in 2024 | 2,249 (report to the state, HCAI) |
| Licensed NICU beds | 18 |
| NICU level | Level III |
| Main phone | (818) 365-8051 |
| Hospital website | providence.org/locations/socal/holy-cross-medical-center |
Sources: HCAI — 2024 Hospital Annual Utilization Report and the hospital’s own website.
Labor and delivery at Providence Holy Cross Medical Center in Mission Hills
According to the hospital's maternity page, the birthing services at Providence Holy Cross are open 24 hours a day, 7 days a week. The page describes supportive labor care, pain relief that is the mother's choice (including an epidural), an antepartum program for high-risk mothers who need to stay in the hospital before delivery, lactation consultants and mother-baby nurses. It also lists prenatal and parenting classes in English and Spanish.
The hospital's NICU page describes an 18-bed, Level III neonatal intensive care unit. It lists neonatologists, neonatal nurses, a pediatric neurologist, respiratory therapists and social workers on the care team, and it mentions therapeutic hypothermia (body cooling) for babies who had a stressful labor. Those are the hospital's own descriptions, and we repeat them only so you know what the unit says it offers.
The hospital reported to the state (HCAI, 2024 Hospital Annual Utilization Report) that it cared for 2,249 newborns in its newborn nursery in 2024, and that its 18 licensed intensive-care newborn beds had 206 NICU discharges that year. The hospital is run by Providence, a nonprofit health system. It serves Mission Hills and neighboring communities across the San Fernando Valley, including many Spanish-speaking families.
Birth injuries families ask about after a difficult delivery
Birth injuries are harm to a baby (or to the mother) connected to labor and delivery. Some are the result of a medical event nobody could prevent; others may involve care that fell below accepted standards. Telling the two apart is the point of a records review. The conditions below are the ones families ask about most.
Hypoxic-ischemic encephalopathy (HIE) is brain injury from too little oxygen or blood flow around the time of birth. Babies with moderate or severe HIE are often cared for in the NICU, and cooling treatment is sometimes used. Cerebral palsy is a group of lifelong disorders of movement, balance and posture. The CDC explains that most cases begin before or during birth, that the cause is often unknown, and that lack of oxygen at birth accounts for only a small share of cases. Cerebral palsy does not get worse over time, but its effects can change as a child grows.
Erb's palsy and other brachial plexus injuries are damage to the nerves of the shoulder and arm, sometimes seen after a difficult shoulder delivery; many babies improve with therapy, and some need further treatment. Newborn brain bleeds, skull fractures and clavicle (collarbone) fractures can also occur. Infections such as group B strep (GBS) can make a newborn very ill if they are not recognized and treated quickly. Mothers can be injured too, for example by postpartum hemorrhage, severe tearing or infection. Each of these has many possible causes, and having one of them does not by itself mean that anyone made a mistake.
Warning signs of a birth injury in the first days, weeks and months
In the first days, parents are often told to watch for trouble feeding, a weak or unusual cry, seizures or odd movements, unusual sleepiness, a limp or floppy body, a stiff body, breathing trouble, a baby who is hard to wake, or one arm that does not move like the other. A baby who needed resuscitation, cooling or a long NICU stay deserves close follow-up even if he or she looks well when going home.
In the first weeks and months, the CDC lists signs of cerebral palsy in babies under six months such as a head that lags when the baby is lifted, a body that feels stiff or floppy, and legs that stiffen and cross like scissors. After six months, signs include not rolling over, not bringing the hands together or to the mouth, and reaching with only one hand. After ten months, a lopsided crawl or scooting on the buttocks can be a signal. The main sign is often a delay in motor milestones such as sitting, standing or walking.
Trust your instincts. If something worries you, tell your pediatrician and write down the date and what you saw. The CDC notes that you can contact your state's early intervention program without waiting for a referral or a diagnosis. Some children with these signs turn out not to have a lasting condition, so asking early costs you nothing and can help your child.
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Who may be responsible in a birth-injury claim
A delivery involves many people, and responsibility in a birth-injury claim may be shared. Depending on the facts, the people and groups who may be involved include hospital nurses and other staff, the obstetrician, a midwife, an anesthesiologist, a neonatologist or pediatrician, and the medical group that employs or contracts with them. Whether anyone is responsible at all is a question for an expert review, not something to assume.
One of the most common questions is whether the doctor worked for the hospital. Many physicians who deliver babies at a hospital are not hospital employees. They may be in private practice or part of an independent medical group and only have privileges to treat patients there. Nurses, technicians and other staff are more often employed by the hospital itself. Who employed whom can affect who is named in a claim, which is why the records and the paperwork matter.
Providence Holy Cross is a private nonprofit hospital, not a county or University of California hospital. That matters for deadlines, because claims against public hospitals follow a different and much shorter process. If you are unsure whether your delivery was at a public or a private hospital, ask us, because the answer changes what you should do first.
How an independent expert review of the delivery works
A review starts with the complete medical record of the mother and the baby. Reviewers read the prenatal chart, the labor notes, the delivery record, the baby's records and the NICU notes in order, building a timeline of what happened and when. They look at what was known at each moment, not only at the outcome.
Several records are especially useful. The fetal heart monitoring strips show how the baby's heart rate responded to contractions. Apgar scores, given at one and five minutes, summarize how the baby looked right after birth. Umbilical cord blood gas results can show whether the baby had low oxygen or acid in the blood. Imaging such as a head MRI, EEG results and the neonatologist's notes help describe the injury and when it may have occurred.
Independent physicians, such as an obstetrician, a neonatologist or a pediatric neurologist, then review these records and give an opinion on whether care met accepted standards and whether it is linked to the injury. In California this kind of expert opinion is normally needed before a medical case can move forward. Many reviews end with the answer that the injury was not preventable, and that is useful to know too.
What you can do now, step by step
First, take care of your child and yourself. Keep every follow-up visit and therapy appointment, and ask your child's doctors to explain the diagnosis in plain language. Write down the dates, the names of the services and what you were told, without naming anyone in public posts. Keep discharge papers, bills and any letters you receive.
Second, request the records. Ask for the mother's labor and delivery chart, the fetal monitoring strips and the baby's full chart, including the NICU. Records are your family's right, and asking for them does not accuse anyone. Third, speak with a lawyer early, because California sets strict deadlines. The six-month claim that applies to public hospitals, the child's own deadline and the separate deadlines for parents' claims are all different, and some are short.
Fourth, understand the pre-suit steps. California requires written notice to the provider before a medical malpractice case can be filed, and a review is usually done before that notice is sent. At Beverly Law we can listen to your story, explain these steps, and tell you honestly whether a review makes sense. There is no pressure and no promise of any result.
Support for your child while the case is reviewed
Your child's care should not wait for a legal answer. Early intervention can make a real difference, and many services do not depend on any legal case. In California, babies from birth to age three who have a developmental delay or a higher risk of one may qualify for Early Start through a regional center. Therapies might include physical, occupational and speech therapy.
Children with certain conditions may also qualify for California Children's Services (CCS) and for Medi-Cal, which can help pay for specialists, equipment and therapy. Eligibility rules change, so ask your pediatrician, the hospital social worker or the program directly. The NICU team at the hospital includes social workers and case managers, who can often point families toward these resources.
Parents also need support. Raising a child with special needs is demanding, and the exhaustion is real. Family resource centers, parent groups and counseling can help. We cannot promise any result from a legal claim, but we can help you understand which costs, such as lifetime care, therapy, equipment and home changes, may be part of a claim if a review finds one is warranted.
Deadlines for a birth-injury case in California
California gives a child’s birth-injury case its own deadline. Under Code of Civil Procedure § 340.5, a minor must sue within three years of the wrongful act, but a child who was under six when it happened has until his or her eighth birthday if that is longer. For a baby hurt during labor or delivery, that usually means the eighth birthday. The clock runs from the act itself, not from the day the family learned what went wrong, and it is paused only in narrow cases of fraud or collusion. Parents’ own claims, and claims against a public hospital, can have much shorter deadlines, so it is safer to get advice early.
Before a medical malpractice lawsuit can be filed in California, the doctor or hospital must get written warning. Under Code of Civil Procedure § 364, the health care provider must receive at least 90 days’ notice of the intention to sue. No special form is required, but the notice must state the legal basis of the claim, the type of loss and the specific injuries suffered. Under § 364(d), if the notice is served within the last 90 days of the filing deadline, the deadline is extended 90 days from the date of service. The notice is a required step, and it is often the moment a case moves from questions to formal action.
What MICRA caps — and what it does not
California’s MICRA law limits one part of a medical malpractice recovery. Under Civil Code § 3333.2, as amended by AB 35, non-economic damages (pain, suffering, loss of enjoyment of life) are capped. In 2026 the cap is $470,000 for injury and $650,000 for wrongful death, and it rises every January 1 ($40,000 and $50,000 a year until 2033, then 2% a year). Separate caps can apply to doctors, hospitals and unaffiliated providers. Economic damages are not capped: lifetime medical care, therapy, equipment, home modifications and lost earning capacity can be recovered in full, and in a birth-injury case they are usually the largest part of the claim.
How to get the delivery records from Providence Holy Cross Medical Center
California law gives families a right to these records. Under Health and Safety Code § 123110, a patient or the patient’s personal representative — for a baby, a parent or guardian (§ 123105) — may inspect the records within five working days of a written request and is entitled to a paper or electronic copy, which the provider must send within 15 days after receiving a request that says which records are wanted. For a birth-injury review, ask for both charts: the mother’s labor and delivery record, including the fetal heart rate monitoring strips, and the baby’s newborn and NICU record.
Providence Holy Cross Medical Center directs records requests through its official medical records page. Patients can use the MyChart portal, which the page says is free, or send a written request using the Patient Request to Access/Disclose a Designated Record Set form (available in English and Spanish) or a signed letter that names the patient, the dates of care and the records wanted. For a baby, the request is made by a parent or guardian. According to that page, requests go to Providence St. Joseph Health, Central Release of Information (ROI), PO Box 4950, Portland, OR 97208, phone 1-509-544-6068, Monday to Friday, 8 a.m. to 4:30 p.m., because records staff are not on site at individual hospitals. A reasonable fee may apply based on volume. For a birth-injury review, ask for the mother's labor and delivery chart, the fetal heart monitoring strips and the baby's chart, including NICU notes. Radiology and some other departments may need their own request. Confirm current instructions on the hospital's page before you send anything.
The hospital’s medical records page →
Where a case from Mission Hills would be filed
A birth-injury case from a delivery in Los Angeles County is usually filed in the Superior Court of California, County of Los Angeles. According to the court's website, unlimited civil cases, which include most personal injury and medical malpractice cases, are handled at the Stanley Mosk Courthouse, 111 North Hill Street, Los Angeles, CA 90012 (www.lacourt.ca.gov). Which courthouse and department a given case is assigned to can vary, and the court may reassign cases, so the filing details are confirmed when a case is actually prepared.
Superior Court of California, County of Los Angeles – Stanley Mosk Courthouse (unlimited civil / personal injury) → — 111 North Hill Street, Los Angeles, CA 90012
Help for your child now: Early Start in Los Angeles County
Early Start is California's early intervention program for babies and toddlers from birth to age three who have a developmental delay or a higher chance of one. For families in Mission Hills and the San Fernando Valley, the regional center is the North Los Angeles County Regional Center, 9200 Oakdale Avenue, Suite 100, Chatsworth, CA 91311 (www.nlacrc.org). To ask for an evaluation, call its Early Start intake line at (818) 778-1900 or use the Contact Us page on its website. You do not need a lawyer, a court case or a formal diagnosis to ask, and the California Department of Developmental Services says eligibility does not depend on family income or immigration status.
North Los Angeles County Regional Center (Chatsworth) →
Key facts
- Providence Holy Cross Medical Center in Mission Hills says on its own website that it offers labor and delivery and an 18-bed Level III NICU.
- According to the hospital's 2024 report to the state (HCAI), it cared for 2,249 newborns in its newborn nursery that year.
- A difficult delivery is not the same as a birth injury, and only a careful review of the medical records can tell them apart.
- California sets strict deadlines for birth-injury claims, and some are much shorter than the child's own deadline, so it is safer to ask early.
- You have the right to request your and your baby's records, and early help through Early Start does not depend on any legal case.
Questions parents ask
Can I file a birth-injury claim against Providence Holy Cross Medical Center?
Whether a claim exists depends on the facts, and that is what an independent review of the medical records is for. A hard delivery or a poor outcome does not by itself mean anyone did something wrong. If you have concerns, the first step is to get the records and talk it through with a lawyer before any deadline passes.
How long do I have to bring a birth-injury case?
California gives a child's birth-injury case its own deadline, and for a baby hurt during labor or delivery it usually runs to the child's eighth birthday. The clock runs from the event itself, not from when the family learned about it. Parents' own claims can have much shorter deadlines, so it is safer to get advice early.
Is Providence Holy Cross Medical Center a public hospital?
No. According to the state's 2024 report, it is operated by a nonprofit corporation, so it is a private nonprofit hospital and not a county or University of California hospital. The six-month government claim rule applies to public hospitals. If you are not sure which kind of hospital delivered your baby, ask us.
What if my doctor did not work for the hospital?
That is common. Many obstetricians and other doctors are in private practice or belong to independent medical groups and only have privileges at the hospital. A claim can involve the doctor, the group, the hospital staff, or more than one of them, depending on who was responsible for each part of the care.
How do I get my fetal monitoring strips from Providence Holy Cross?
Ask for the strips as part of the labor and delivery chart. The hospital's records page explains that you can use MyChart or send a written request or the designated record set form to Providence's Central Release of Information office. California law gives you a right to these records. Ask for the baby's chart and the NICU notes at the same time.
Does it cost anything to talk to a lawyer about my baby's birth injury?
You can ask Beverly Law about fees during your first conversation, and many injury lawyers are paid only if there is a recovery. Calling to understand your options does not commit you to anything. We cannot promise any result, and we will tell you honestly if a review does not make sense.
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Other Los Angeles County hospitals we cover
Cedars-Sinai Medical Center · Miller Children’s & Women’s Long Beach · Pomona Valley Hospital Medical Center · Kaiser Permanente Downey · Antelope Valley Medical Center · Adventist Health White Memorial · Kaiser Permanente Baldwin Park · Queen of the Valley Hospital, West Covina · St. Francis Medical Center · Los Angeles birth injury lawyers →
Providence Holy Cross Medical Center Birth Injury Lawyers — Beverly Law
Free case review for families in Mission Hills. We obtain the delivery records, have them reviewed by medical experts and deal with the hospital and its insurer — you focus on your child. You pay no fees or costs unless we win.
Related pages
Cerebral Palsy · Erb’s Palsy / Brachial Plexus Injury · HIE / Oxygen Deprivation at Birth · Statute of Limitations · MICRA Damages Cap · All California hospitals · California birth injury lawyers · Birth injury guides
Sources
- HCAI — 2024 Hospital Annual Utilization Report (final, October 2025)
- Providence Holy Cross Medical Center – hospital page — Official name, address, phone, and listing of Obstetrics and NICU departments.
- Providence Holy Cross – Obstetrics / maternity services — Labor and delivery offered 24/7, epidural choice, antepartum program, lactation, classes in English and Spanish.
- Providence Holy Cross – NICU — 18-bed Level III NICU, care team and therapeutic hypothermia.
- Providence – Medical Records Authorization, Holy Cross — How to request records: MyChart, designated record set form, Central ROI mailing address and phone.
- CDC – About Cerebral Palsy — What cerebral palsy is, its causes, early signs by age, and contacting early intervention.
- California Department of Developmental Services – Regional Center Listings — North Los Angeles County Regional Center address and service area (San Fernando Valley).
- California DDS – Regional Center Early Start Intake — Early Start intake phone for North Los Angeles County Regional Center.
- North Los Angeles County Regional Center — Early Start information, phone and office address in Chatsworth.
- Superior Court of California, County of Los Angeles — Stanley Mosk Courthouse handles unlimited civil cases including personal injury.
- Code of Civil Procedure § 340.5
- Code of Civil Procedure § 364
- Civil Code § 3333.2 (as amended by AB 35, 2022)
- Health and Safety Code § 123110 (patient access to records)
Beverly Law is an independent law firm. We are not affiliated with, endorsed by or speaking for Providence Holy Cross Medical Center or Providence (Providence Health System-Southern California). Hospital facts on this page come from the public sources listed above.
Important: This page is general information about birth injuries and California law, not legal advice, and reading it does not create an attorney-client relationship with Beverly Law. Every case is different — talk to a lawyer about your own situation. Attorney advertising. Prior results do not guarantee a similar outcome. No fees or costs unless we win. Last reviewed: 2026-09-18.


