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West Valley Post Acute at a glance: owner, beds and ratings
* California separately requires at least 3.5 direct care service hours per patient day, counted under state rules, so the two numbers are not measured the same way.
Records: Cal Health Find ↗ · Medicare Care Compare ↗
West Valley Post Acute citations and inspection findings
Newest first. State citations come from CDPH; federal deficiencies come from the CMS-2567 inspection report CDPH writes for Medicare. Every row links to the government record.
| Date | Source | Finding | Record |
|---|---|---|---|
| December 31, 2025 | State (CDPH) | Class A citation (Patient Care), penalty $20,000 Read what inspectors found ↓ | Government record (CDPH) ↗ |
| November 14, 2025 | Federal (CMS-2567), Complaint | F600 – Free from Abuse and Neglect, severity G (actual harm, one or a few residents) Abuse Read what inspectors found ↓ | Government record (CDPH) ↗ |
| September 4, 2025 | State (CDPH) | Class B citation (Abuse/Facility Not Self Reported), penalty $3,000 Abuse | Government record (CDPH) ↗ |
| July 22, 2025 | Federal (CMS-2567), Complaint | F607 – Develop/Implement Abuse/Neglect Policies, severity D (no actual harm, potential for more than minimal harm, isolated) F609 – Reporting of Alleged Violations, severity D (no actual harm, potential for more than minimal harm, isolated) Abuse | Government record (CDPH) ↗ |
| December 6, 2024 | State (CDPH) | Class B citation (Administration), penalty $3,000 | Government record (CDPH) ↗ |
| July 19, 2024 | State (CDPH) | Class B citation (Patient Care), penalty $3,000 | Government record (CDPH) ↗ |
| June 4, 2024 | Federal (CMS-2567), Complaint | F770 – Laboratory Services, severity J (immediate jeopardy, one or a few residents) Read what inspectors found ↓ | Government record (CDPH) ↗ |
| March 5, 2024 | State (CDPH) | Class B Trebled citation (Abuse/Facility Not Self Reported), penalty $9,000 Abuse | Government record (CDPH) ↗ |
| January 10, 2024 | Federal (CMS-2567), Complaint | F609 – Reporting of Alleged Violations, severity D (no actual harm, potential for more than minimal harm, isolated) F600 – Free from Abuse and Neglect, severity G (actual harm, one or a few residents) Abuse Read what inspectors found ↓ | Government record (CDPH) ↗ |
| July 14, 2023 | State (CDPH) | Class A citation (Patient Care), penalty $25,000 Read what inspectors found ↓ | Government record (CDPH) ↗ |
| May 25, 2023 | Federal (CMS-2567), Complaint | F689 – Free of Accident Hazards/Supervision/Devices, severity G (actual harm, one or a few residents) Falls / supervision › Read what inspectors found ↓ | Government record (CDPH) ↗ |
What inspectors found at West Valley Post Acute
Tap a finding to read the summary. Each one is written from the government report linked under it.
December 2025: Class A citation and F600 (severity G) after two roommates hit each other
According to the citation, CDPH made an unannounced visit on November 14, 2025, to investigate a facility-reported incident and a complaint about resident abuse. CDPH found that on October 30, 2025, at about 8:45 p.m., Resident 1 hit his roommate, Resident 2, in the face with a closed fist, and Resident 2 hit Resident 1 in the face with a wheelchair footrest. A licensed vocational nurse saw Resident 2 swinging the footrest, and the two men were separated.
CDPH found the facility did not follow its own abuse prevention policy and did not develop a care plan or interventions for Resident 2's documented sensitivity to noise and history of roommate incompatibility. According to the citation, Resident 2 complained to nursing staff about the noise from Resident 1's television right before the altercation, and staff did not intervene. Resident 2 told staff Resident 1 hit him when he turned off the television in the room.
According to the citation, Resident 1 had scratches on the bridge and right side of his nose and on his right thumb that needed first aid. Resident 2 had a cut on his bottom lip and moderate pain on the right side of his head and face and in his left hand, and he was sent to an acute care hospital for evaluation. The 2567 report states the hospital found mild lip swelling and cleared him to return. CDPH issued a Class A citation with a $20,000 penalty, and the federal survey cited F600 (freedom from abuse and neglect) at severity G.
June 2024: F770 (severity J) after a resident's blood test was not done and a blood thinner was stopped for 12 days
The 2567 report states Resident 1 was readmitted on May 15, 2024, with paroxysmal atrial fibrillation (an irregular, often rapid heartbeat) and a prior stroke. According to the report, his physician ordered Coumadin (warfarin, a blood thinner that prevents clots) for two days and a PT/INR blood test, which measures clotting time and is used to set the Coumadin dose, for May 16, 2024.
Inspectors found the test was never drawn. The lab request form was marked "Transferred" after Resident 1 moved from one room to another inside the facility, but he never left the building. He received Coumadin on May 16 and 17 and then none from May 18 to May 29, 2024. According to the report, staff did not realize the test had been missed until a licensed vocational nurse found it during a chart review on May 29. The registered nurse supervisor then told the physician, who ordered an urgent PT/INR, an EKG and vital signs every four hours. The report states the gap put Resident 1 at risk of blood clots that can lead to stroke, heart failure and death.
The 2567 report states the state survey agency called an immediate jeopardy on June 6, 2024. The facility's removal plan included assessing Resident 1, reviewing all residents on medications that need lab monitoring, training licensed nurses, adding a lab tracking log reviewed by the day supervisor, and daily audits of new lab orders. Inspectors accepted the plan and lifted the immediate jeopardy on June 7, 2024. The facility was cited under F770 (laboratory services) at severity J.
January 2024: F600 (severity G) and F609 (severity D) after a resident was hit by another resident
The 2567 report states the facility did not protect Resident 1's right to be free from physical abuse when Resident 2 shoved and hit him on December 25, 2023. According to the report, Resident 1 was admitted earlier that month with knee inflammation and dementia, had moderately impaired thinking, and needed maximum help from staff to move.
Inspectors found that around 1:30 p.m., Resident 2 hit Resident 1 on the back of the head and the shoulder or chest area about four times. Another resident, Resident 3, and his visiting daughter saw it. The daughter told Resident 2 to stop and reported it to a certified nursing assistant. Resident 3 told inspectors the blows were "pretty hard." A registered nurse separated the two residents, and the report states Resident 2 was yelling and accused Resident 1 of invading his space. Resident 2's physician ordered him transferred to an acute care hospital for evaluation. RN 1 told inspectors staff did not witness the incident, and the director of nursing told inspectors Resident 1 was physically abused by Resident 2.
According to the report, when inspectors interviewed Resident 1 on January 10, 2024, he could not recall the incident. Inspectors applied the reasonable person concept because of his impaired thinking and found that physical abuse can cause lasting pain and emotional effects such as embarrassment and humiliation. The facility was cited under F600 (freedom from abuse and neglect) at severity G and F609 (reporting of alleged violations) at severity D.
July 2023: Class A citation and F689 (severity G) after a resident fell while his one-to-one sitter was on break
According to the citation, CDPH made an unannounced visit on May 25, 2023, to investigate two complaints about quality of care. Resident 1, a 77-year-old man with kidney failure on dialysis and a prior stroke, was confused, rated a high fall risk, and had fallen four times since his admission in March 2023. His care plan called for a one-to-one sitter (a caregiver who stays with one resident at all times) from 7:00 p.m. to 7:00 a.m.
CDPH found the facility did not supervise Resident 1 when the sitter went on break, and had no policy on one-to-one sitters or how to cover their breaks. According to the citation, the sitter left for a break at 1:00 a.m. on May 19, 2023, and a licensed vocational nurse asked CNA 1 to watch the resident. CNA 1 told investigators she stayed two to three minutes, then left to answer another resident's call light. About 20 minutes later, Resident 1 was found on the floor. CNA 1 and the nurse both told investigators the fall could have been prevented, and the nurse said staff had no guidance on covering sitter breaks.
According to the citation, Resident 1 had cuts above his right eyebrow and on his right cheek and a skin tear on his left thumb. At a hospital he received three stitches above the eyebrow and six on the thumb, and he had a subdural hematoma (bleeding inside the skull, outside the brain) up to 11 millimeters deep. CDPH issued a Class A citation with a $25,000 penalty, and the federal survey cited F689 (accident hazards and supervision) at severity G.
Complaints against West Valley Post Acute
| Year | Intakes | Complaints | Facility-reported incidents | Substantiated (at least one allegation) |
|---|---|---|---|---|
| 2023 | 21 | 15 | 6 | 5 |
| 2024 | 16 | 15 | 1 | 7 |
| 2025 | 32 | 28 | 4 | 3 |
| 2026 | 13 | 12 | 1 | 0 |
Cal Health Find lists 82 complaint and facility-reported incident intakes for this facility from 2023 through October 30, 2026. CDPH substantiated at least one allegation in 15 of them. 23 intakes involved an allegation in CDPH’s abuse category, and 3 of those had an abuse allegation substantiated. An intake can contain several allegations; “unsubstantiated” means CDPH did not find enough evidence, not that nothing happened.
Sexual abuse reports at West Valley Post Acute
Cal Health Find lists 4 intakes for West Valley Post Acute from 2023 through October 30, 2026 that included an allegation CDPH classified as sexual abuse (3 from complaints and 1 reported by the facility itself). CDPH substantiated a sexual abuse allegation in 0 of them. Federal rules require a nursing home to report an abuse allegation to the state within two hours, so a facility-reported incident means staff raised the allegation, not that it was proven. “Unsubstantiated” means CDPH did not find enough evidence; it does not mean nothing happened.
| Year | Intakes with a sexual abuse allegation | Substantiated |
|---|---|---|
| 2024 | 2 | 0 |
| 2026 | 2 | 0 |
Warning signs include bruising or bleeding in the genital area or inner thighs, a new genital infection, torn or stained underclothing, and a resident who suddenly fears a particular staff member or resists being bathed or changed. If you suspect sexual abuse, call 911 or local police first, ask that the resident not be bathed before a medical exam, and then report it to CDPH and the long-term care ombudsman. Sexual abuse reports at Los Angeles County nursing homes →
Staffing at West Valley Post Acute
Payroll records West Valley Post Acute filed with the federal Centers for Medicare & Medicaid Services (CMS) for April through June 2026 show an average of 4.25 nursing hours per resident per day, counting registered nurses (RNs), licensed vocational nurses and nurse aides. The California average CMS published for the same period is 4.54, and the Los Angeles County median is 4.32. RN time averaged 0.47 hours per resident per day (California average 0.68). Staffing averaged 3.81 hours on weekends and 4.42 on weekdays.
CMS reports nursing staff turnover of 19.6% at this facility (California average 36.6%) and RN turnover of 25.0% (California average 37.8%).
California requires most skilled nursing facilities to provide at least 3.5 direct care hours per patient day (Health and Safety Code section 1276.65). Counting the RN, LVN and nurse aide hours in the same payroll data, West Valley Post Acute was below 3.5 on 0 of 91 days. This is our calculation from CMS data, not a CDPH finding: CDPH counts some staff differently (for example psychiatric technicians in special treatment programs) and can grant waivers.
| West Valley Post Acute | LA County median | California average | |
|---|---|---|---|
| Total nursing hours per resident per day | 4.25 | 4.32 | 4.54 |
| RN hours per resident per day | 0.47 | 0.46 | 0.68 |
| Weekend nursing hours per resident per day | 3.81 | 3.89 | 4.10 |
| Nursing staff turnover | 19.6% | 34.1% | 36.6% |
Compare staffing, profits and fines across Los Angeles County nursing homes →
Who owns West Valley Post Acute
The owners and operators below are listed for West Valley Post Acute in the federal CMS nursing home ownership file (data as of October 1, 2026). CMS requires each Medicare-certified nursing home to report anyone with a 5% or greater ownership stake and anyone with operational or managerial control.
| Owner or operator | Role | Share | Since |
|---|---|---|---|
| Providence Group North LLC | 5% or greater direct ownership | 100% | August 6, 2015 |
| Edwardo Aguinaga | Operational or managerial control | – | April 17, 2017 |
In its annual report to the California Department of Health Care Access and Information (HCAI) for the year ending December 31, 2025, the facility listed $1.4 million in payments to related companies (businesses that share owners or management with the facility): $1.4 million to PACS for support services. Payments to related companies are legal; California requires nursing homes to disclose them.
West Valley Post Acute finances
West Valley Post Acute reported $27.3 million in health care revenue and net income of $4.1 million for the year ending December 31, 2025, a margin of 15.0%, in its annual financial report to HCAI (as submitted; HCAI has not finished reviewing it). The median operating margin that year was 5.9% for Los Angeles County nursing homes and 6.1% statewide. Medi-Cal paid for 46% of resident days. Salaries for RNs, LVNs and nurse aides came to $5.3 million.
| Year | Revenue | Net income | Margin | Occupancy | Medi-Cal days |
|---|---|---|---|---|---|
| 2023 | $24.8 million | $4.6 million | 18.4% | 84% | – |
| 2024 | $27.4 million | $4.8 million | 17.7% | 86% | 46% |
| 2025 | $27.3 million | $4.1 million | 15.0% | 83% | 46% |
Federal fines and penalties: West Valley Post Acute
CMS lists 2 federal fines totaling $71,200 and 2 Medicare payment denials for West Valley Post Acute in the roughly three years its penalty file covers.
| Date | Penalty | Amount or length |
|---|---|---|
| June 7, 2024 | Fine | $24,341 |
| June 7, 2024 | Payment denial | 30 days |
| January 10, 2024 | Fine | $46,859 |
| January 10, 2024 | Payment denial | 23 days |
West Valley Post Acute lawsuits and criminal cases
We searched California Attorney General and Los Angeles County District Attorney announcements and news coverage for West Valley Post Acute and its licensee and found no public criminal case or civil lawsuit we could tie to this facility as of October 30, 2026. Many civil cases settle quietly or are not covered by the press, so this is not a complete court search.
What this record means for your family
California uses classes for state citations. Under Health and Safety Code section 1424 ↗, a Class AA citation is a Class A violation that CDPH determined was a direct proximate cause of a resident’s death. A Class A citation means CDPH found an imminent danger, or a substantial probability, that death or serious physical harm would result. Class B covers violations with a direct or immediate relationship to residents’ health, safety or security.
Federal deficiencies carry a letter from A to L. G, H and I mean inspectors found actual harm to residents; J, K and L mean immediate jeopardy, the most serious level. F600 is the federal rule that residents be free from abuse and neglect; F609 and F610 cover reporting and investigating allegations; F689 covers accidents and supervision; F686 covers pressure injuries.
Warning signs worth asking about: unexplained bruises or fractures, new bed sores, sudden weight loss or dehydration, a resident who becomes fearful or withdrawn around certain staff, and calls that go unanswered.
What to do now
- If someone is in danger, call 911.
- File a complaint with CDPH about West Valley Post Acute: CDPH complaint form ↗
- Contact the long-term care ombudsman, the state-funded advocate for nursing home residents: California Long-Term Care Ombudsman ↗
- Ask the facility in writing for a copy of the resident’s chart, and write down dates, names of staff on shift, and photos of any injury.
- Talk to a Los Angeles nursing home abuse lawyer →
Free nursing home case review
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Questions families ask
Has West Valley Post Acute been cited by the State of California?
Cal Health Find lists 7 state citations for West Valley Post Acute since 2023, including 0 Class AA and 2 Class A. Each one is listed in the timeline above with a link to the CDPH record.
How many complaints have been filed against West Valley Post Acute?
From 2023 through October 30, 2026, Cal Health Find lists 82 complaint and facility-reported incident intakes, and CDPH substantiated at least one allegation in 15 of them.
Does Medicare flag West Valley Post Acute for abuse?
Yes. As of our data date, Medicare Care Compare shows its abuse icon for West Valley Post Acute. CMS uses the icon for facilities cited for abuse that harmed a resident in the past year, or cited for abuse with potential harm in each of the past two years.
Have there been sexual abuse reports at West Valley Post Acute?
Cal Health Find lists 4 complaint or facility-reported incident intakes at West Valley Post Acute since 2023 that included an allegation CDPH classified as sexual abuse, and CDPH substantiated 0. The section above breaks them down by year.
Where can I read reviews and complaints about West Valley Post Acute?
Online reviews are opinions. The official record is the state and federal inspection file: this page summarizes it and links each citation, complaint outcome and inspection report on Cal Health Find and Medicare Care Compare, so you can read the source yourself.
How many beds does West Valley Post Acute have?
West Valley Post Acute is licensed by CDPH for 128 beds and has a CMS overall rating of 2 out of 5 stars.
Who owns or operates West Valley Post Acute?
CDPH lists the licensee as WEST VALLEYIDENCE OPCO, LLC. CMS lists the facility under the chain or affiliated entity PACS Group. According to the CMS ownership file, Providence Group North LLC holds 100% as a direct owner. The full list of owners and operators CMS reports is in the ownership section of this page.
How many nursing hours does West Valley Post Acute provide per resident?
Payroll data the facility filed with CMS for April through June 2026 show 4.25 total nursing hours per resident per day, including 0.47 RN hours. The California average is 4.54.
My parent was hurt at West Valley Post Acute. What should I do?
Get medical care first, then report it to CDPH and the long-term care ombudsman, ask for the chart in writing and keep notes and photos. For a free, confidential review of a possible case, call Beverly Law at (310) 552-6959.
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Other nursing homes near West Valley Post Acute
| Facility | City | Distance | CMS stars | Class AA/A | Federal G–L |
|---|---|---|---|---|---|
| Canyon Oaks Nursing and Rehabilitation Center | Canoga Park | 0.8 mi | 3/5 | 0 | 0 |
| West Hills Health and Rehabilitation Center | Canoga Park | 1.2 mi | 1/5 | 2 | 2 |
| Topanga Terrace | Canoga Park | 1.5 mi | 4/5 | 0 | 0 |
| Holiday Manor Care Center | Winnetka | 2.4 mi | 2/5 | 0 | 4 |
| Woodland Care Center | Reseda | 3.1 mi | 2/5 | 0 | 2 |
| Motion Picture & Television Hospital D/P SNF | Woodland Hills | 3.1 mi | 4/5 | 0 | 0 |
Methodology and sources
We pulled this facility’s complaints, state enforcement actions and survey deficiencies from Cal Health Find for 2023 through October 30, 2026, downloaded the CDPH citation notices and CMS-2567 reports behind every Class AA or A citation and every federal deficiency at level G or higher, and wrote the summaries above from those documents. Facility details come from the CDPH licensing file and the CMS Provider Data Catalog. Residents are described only as the government documents describe them. See the methodology page to report an error; we review correction requests within five business days.
Sources
- Cal Health Find – West Valley Post Acute
- Medicare Care Compare – West Valley Post Acute
- CMS – Payroll-Based Journal Daily Nurse Staffing (2026 Q2)
- CMS – Nursing home Provider Information (staffing, turnover)
- CMS – Nursing home Ownership
- CMS – Nursing home Penalties
- HCAI – Long-Term Care Facility Financial Data
- CDPH – State Enforcement Actions (open data)
- CMS Provider Data Catalog – Nursing homes
Important: This page reports findings from public records of the California Department of Public Health and the Centers for Medicare & Medicaid Services. A citation or deficiency is a regulatory finding by a government agency; it is not a court judgment and not proof of civil or criminal liability. Criminal defendants are presumed innocent unless proven guilty. Lawsuit allegations are claims, not findings. This page is general information, not legal advice, and reading it does not create an attorney-client relationship with Beverly Law. Attorney advertising. Prior results do not guarantee a similar outcome. Data as of: October 30, 2026. Methodology and corrections.
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