Is your loved one at Park Avenue Healthcare & Wellness Center?
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Park Avenue Healthcare & Wellness Center at a glance: owner, beds and ratings
* California separately requires at least 3.5 direct care service hours per patient day, counted under state rules, so the two numbers are not measured the same way.
Records: Cal Health Find ↗ · Medicare Care Compare ↗
Park Avenue Healthcare & Wellness Center citations and inspection findings
Newest first. State citations come from CDPH; federal deficiencies come from the CMS-2567 inspection report CDPH writes for Medicare. Every row links to the government record.
| Date | Source | Finding | Record |
|---|---|---|---|
| September 18, 2026 | State (CDPH) | Class WMF>$1000 citation (Willful Material Falsification), penalty $5,000 | Government record (CDPH) ↗ |
| August 3, 2026 | Federal (CMS-2567), Certification | F600 – Free from Abuse and Neglect, severity D (no actual harm, potential for more than minimal harm, isolated) Abuse | Government record (CDPH) ↗ |
| May 18, 2026 | State (CDPH) | Administrative Penalty (DHPPD: 12 – 24 Days), penalty $50,000 | Government record (CDPH) ↗ |
| May 30, 2025 | State (CDPH) | Class B Trebled citation (Patient Care), penalty $6,000 | Government record (CDPH) ↗ |
| April 17, 2025 | State (CDPH) | Administrative Penalty (DHPPD: 2 – 11 Days), penalty $25,000 | Government record (CDPH) ↗ |
| April 15, 2025 | Federal (CMS-2567), Complaint | F600 – Free from Abuse and Neglect, severity G (actual harm, one or a few residents) Abuse Read what inspectors found ↓ | Government record (CDPH) ↗ |
| February 28, 2025 | State (CDPH) | Class A citation (Patient Care), penalty $20,000 Read what inspectors found ↓ | Government record (CDPH) ↗ |
| January 14, 2025 | Federal (CMS-2567), Complaint | F883 – Influenza and Pneumococcal Immunizations, severity K (immediate jeopardy, a pattern) Read what inspectors found ↓ | Government record (CDPH) ↗ |
| December 30, 2024 | State (CDPH) | Class B citation (Patient Care), penalty $3,000 | Government record (CDPH) ↗ |
| July 17, 2024 | State (CDPH) | Class B Trebled citation (Patient Care), penalty $6,000 | Government record (CDPH) ↗ |
| June 4, 2024 | Federal (CMS-2567), Complaint | F600 – Free from Abuse and Neglect, severity D (no actual harm, potential for more than minimal harm, isolated) Abuse | Government record (CDPH) ↗ |
| April 18, 2024 | Federal (CMS-2567), Complaint | F600 – Free from Abuse and Neglect, severity D (no actual harm, potential for more than minimal harm, isolated) Abuse | Government record (CDPH) ↗ |
Show 7 older findings
| Date | Source | Finding | Record |
|---|---|---|---|
| February 6, 2024 | Federal (CMS-2567), Complaint | F600 – Free from Abuse and Neglect, severity G (actual harm, one or a few residents) Abuse Read what inspectors found ↓ | Government record (CDPH) ↗ |
| December 12, 2023 | State (CDPH) | Class B citation (Abuse/Facility Not Self Reported), penalty $3,000 Abuse | Government record (CDPH) ↗ |
| November 3, 2023 | Federal (CMS-2567), Complaint | F609 – Reporting of Alleged Violations, severity D (no actual harm, potential for more than minimal harm, isolated) Abuse | Government record (CDPH) ↗ |
| October 30, 2023 | Federal (CMS-2567), Complaint | F609 – Reporting of Alleged Violations, severity D (no actual harm, potential for more than minimal harm, isolated) F600 – Free from Abuse and Neglect, severity D (no actual harm, potential for more than minimal harm, isolated) Abuse | Government record (CDPH) ↗ |
| October 27, 2023 | State (CDPH) | Class A citation (Patient Rights), penalty $25,000 Read what inspectors found ↓ | Government record (CDPH) ↗ |
| September 8, 2023 | Federal (CMS-2567), Complaint | F684 – Quality of Care, severity H (actual harm, a pattern) Read what inspectors found ↓ | Government record (CDPH) ↗ |
| July 26, 2023 | Federal (CMS-2567), Complaint | F609 – Reporting of Alleged Violations, severity D (no actual harm, potential for more than minimal harm, isolated) F600 – Free from Abuse and Neglect, severity D (no actual harm, potential for more than minimal harm, isolated) Abuse | Government record (CDPH) ↗ |
What inspectors found at Park Avenue Healthcare & Wellness Center
Tap a finding to read the summary. Each one is written from the government report linked under it.
April 2025: F600 (severity G) after a resident hit one resident in the face and grabbed another by the neck
According to the 2567 report, inspectors found the facility failed to make sure Resident 9 did not physically assault two other residents (Resident 7 and Resident 8) on March 31, 2025. All three residents had dementia and severely impaired cognition. Resident 7 used a wheelchair.
The report states that at about 6:30 a.m., Resident 7 was sitting in the hallway in her wheelchair, swinging a doll, when the doll touched Resident 9. Resident 9 reacted by hitting Resident 7 in the face with a closed fist several times. Resident 7 had swelling and discoloration on her left cheek and both eyelids, bleeding inside her mouth, and facial pain rated 6 out of 10. She was sent to a hospital, where she was diagnosed with facial contusions (bruises) and a closed head injury (a head injury that does not break the skull). About three minutes later, according to the report, Resident 9 came up behind Resident 8 near the nurses' station, pulled Resident 8's shirt and necklace until the necklace broke, and held Resident 8 around the neck, leaving redness on the left side of the neck.
Inspectors observed gray discoloration around both of Resident 7's eyes on April 16, 2025, and she told them she was hit in the eyes and was bleeding in the mouth. The director of nursing told inspectors that Resident 9's actions were willful and that "This was abuse." According to the report, Resident 9 was sent to a hospital for evaluation of aggressive behavior. The federal survey cited F600 (free from abuse and neglect) at severity G.
February 2025: Class A citation and F883 (severity K) after residents were not offered or given flu vaccines
According to the citation, CDPH made an unannounced visit on January 14, 2025, to investigate a complaint about infection control and quality of care. CDPH found the facility's infection preventionists (IP 1 and IP 2) did not give Residents 1, 2, 3 and 4 information about the benefits, risks and side effects of the flu vaccine for the flu season that began October 1, 2024, and did not give them or their responsible parties a chance to accept or decline it.
The citation states the vaccine was offered to Resident 6, who had dementia and could not make decisions, instead of to Resident 6's responsible party. Resident 7 agreed to get the flu vaccine on December 18, 2024, but never received it. CDPH also found the facility did not follow its own flu prevention policy, including properly tracking residents' vaccination status.
According to the citation, Residents 1, 2, 3, 4, 6 and 7 were later diagnosed with the flu, had respiratory symptoms, and were hospitalized for sepsis (a serious reaction of the body to an infection) and/or pneumonia (a lung infection). The citation describes, for example, an 82-year-old man who was sent to a hospital in late December 2024 after vomiting and low oxygen and tested positive for influenza A, and a 93-year-old woman with an oxygen level of 79 percent and a fever of 102.1 degrees who was found to have the flu and pneumonia. CDPH issued a Class A citation with a $20,000 penalty, and the related federal survey cited F883 (influenza and pneumococcal immunizations) at severity K.
February 2024: F600 (severity G) after a resident hit two roommates
According to the 2567 report, inspectors found the facility failed to protect Resident 1 and Resident 6 from physical abuse when their roommate, Resident 2, assaulted them on February 3, 2024, at 6:45 a.m. Resident 1 and Resident 6 both had dementia and severely impaired cognition.
The report states LVN 1 found Resident 1 on the floor of the room with slight bleeding from the mouth and a swollen right eye. Resident 1 was taken by 911 to a hospital and admitted. A CT scan (a detailed X-ray) showed swelling and a bruise on the left cheek and a hematoma (a collection of blood) on the left scalp, and Resident 1's face was still swollen the next day. According to the report, LVN 1 also heard Resident 6 yelling for help and found Resident 6 yelling that Resident 2 had caused harm. Resident 6 had an abrasion (scrape) on the right eye and discoloration on the left side of the face, and was moved out of the room.
Inspectors also found LVN 2 did not notify the director of nursing of Resident 2's aggressive behavior on February 2, 2024, the day before, as required by the facility's policy on resident-to-resident altercations. The 2567 report states that, given the residents' cognitive impairment, inspectors applied the reasonable person concept and concluded a person subjected to this abuse would have suffered pain and emotional distress. The federal survey cited F600 (free from abuse and neglect) at severity G.
October 2023: Class A citation and F684 (severity H) after a resident with cancer missed oncology and radiation appointments
According to the citation, CDPH made an unannounced visit on September 15, 2023, to investigate a complaint about Resident 10's care. Resident 10 was admitted in February 2023 with cancer of the oropharynx (the throat behind the mouth) and tonsil, and lymph node cancer of the head, neck and face. He used a tracheostomy (a breathing opening in the windpipe) and had moderately impaired cognition.
CDPH determined the facility did not make sure Resident 10 received radiation treatment planning and oncology follow-up visits ordered by his doctors, and did not follow its own policy on referrals to outside services. According to the citation, he missed oncology follow-up appointments on March 16, April 5 and April 26, 2023, and radiation planning appointments on March 21 and March 23. RN 7 told inspectors the March 16 appointment was canceled because of insurance problems with transportation, and a hospital note said RN 7 told radiation staff his insurance did not cover transportation. The social services director told inspectors RN 7 did not ask the director to schedule transportation for two of the appointments. Inspectors found RN 5 canceled the March 23 radiation follow-up because of a transportation and insurance issue.
CDPH determined that Resident 10 did not receive treatment for his throat and tonsil cancer, which led to his cancer getting worse and spreading to his lungs. The department issued a Class A citation with a $25,000 penalty, and the related federal survey cited F684 (quality of care) at severity H.
Complaints against Park Avenue Healthcare & Wellness Center
| Year | Intakes | Complaints | Facility-reported incidents | Substantiated (at least one allegation) |
|---|---|---|---|---|
| 2023 | 107 | 59 | 48 | 45 |
| 2024 | 75 | 26 | 49 | 24 |
| 2025 | 73 | 48 | 25 | 17 |
| 2026 | 26 | 12 | 14 | 1 |
Cal Health Find lists 281 complaint and facility-reported incident intakes for this facility from 2023 through October 30, 2026. CDPH substantiated at least one allegation in 87 of them. 118 intakes involved an allegation in CDPH’s abuse category, and 21 of those had an abuse allegation substantiated. An intake can contain several allegations; “unsubstantiated” means CDPH did not find enough evidence, not that nothing happened.
Sexual abuse reports at Park Avenue Healthcare & Wellness Center
Cal Health Find lists 18 intakes for Park Avenue Healthcare & Wellness Center from 2023 through October 30, 2026 that included an allegation CDPH classified as sexual abuse (6 from complaints and 12 reported by the facility itself). CDPH substantiated a sexual abuse allegation in 0 of them. Federal rules require a nursing home to report an abuse allegation to the state within two hours, so a facility-reported incident means staff raised the allegation, not that it was proven. “Unsubstantiated” means CDPH did not find enough evidence; it does not mean nothing happened.
| Year | Intakes with a sexual abuse allegation | Substantiated |
|---|---|---|
| 2023 | 8 | 0 |
| 2024 | 5 | 0 |
| 2025 | 1 | 0 |
| 2026 | 4 | 0 |
Warning signs include bruising or bleeding in the genital area or inner thighs, a new genital infection, torn or stained underclothing, and a resident who suddenly fears a particular staff member or resists being bathed or changed. If you suspect sexual abuse, call 911 or local police first, ask that the resident not be bathed before a medical exam, and then report it to CDPH and the long-term care ombudsman. Sexual abuse reports at Los Angeles County nursing homes →
Staffing at Park Avenue Healthcare & Wellness Center
Payroll records Park Avenue Healthcare & Wellness Center filed with the federal Centers for Medicare & Medicaid Services (CMS) for April through June 2026 show an average of 4.25 nursing hours per resident per day, counting registered nurses (RNs), licensed vocational nurses and nurse aides. The California average CMS published for the same period is 4.54, and the Los Angeles County median is 4.32. RN time averaged 0.46 hours per resident per day (California average 0.68). Staffing averaged 3.98 hours on weekends and 4.35 on weekdays.
California requires most skilled nursing facilities to provide at least 3.5 direct care hours per patient day (Health and Safety Code section 1276.65). Counting the RN, LVN and nurse aide hours in the same payroll data, Park Avenue Healthcare & Wellness Center was below 3.5 on 0 of 91 days. This is our calculation from CMS data, not a CDPH finding: CDPH counts some staff differently (for example psychiatric technicians in special treatment programs) and can grant waivers.
| Park Avenue Healthcare & Wellness Center | LA County median | California average | |
|---|---|---|---|
| Total nursing hours per resident per day | 4.25 | 4.32 | 4.54 |
| RN hours per resident per day | 0.46 | 0.46 | 0.68 |
| Weekend nursing hours per resident per day | 3.98 | 3.89 | 4.10 |
Compare staffing, profits and fines across Los Angeles County nursing homes →
Who owns Park Avenue Healthcare & Wellness Center
The owners and operators below are listed for Park Avenue Healthcare & Wellness Center in the federal CMS nursing home ownership file (data as of October 1, 2026). CMS requires each Medicare-certified nursing home to report anyone with a 5% or greater ownership stake and anyone with operational or managerial control.
| Owner or operator | Role | Share | Since |
|---|---|---|---|
| Pomona Nursing & Healthcare Centre, LLC | 5% or greater direct ownership | 70% | May 1, 2009 |
| Rockport Administrative Services, LLC | Operational or managerial control | – | March 1, 2012 |
| Sabah Kadhium | Operational or managerial control | – | January 1, 2024 |
| Shlomo Rechnitz | Operational or managerial control | – | April 18, 2008 |
| Arthur Rios | Operational or managerial control | – | September 5, 2023 |
In its annual report to the California Department of Health Care Access and Information (HCAI) for the year ending December 31, 2025, the facility listed $6.3 million in payments to related companies (businesses that share owners or management with the facility): $3.2 million to Asrm, LLC for lease expense; $1.0 million to SNF Htf I Inc for none; $507,678 to Rfc Insurance Indemnity Limited for insurance – workers compensation; $243,367 to Twinmed LLC for supplies – nursing: ppd. Payments to related companies are legal; California requires nursing homes to disclose them.
Park Avenue Healthcare & Wellness Center finances
Park Avenue Healthcare & Wellness Center reported $38.7 million in health care revenue and net income of $1.6 million for the year ending December 31, 2025, a margin of 4.2%, in its annual financial report to HCAI (as submitted; HCAI has not finished reviewing it). The median operating margin that year was 5.9% for Los Angeles County nursing homes and 6.1% statewide. Medi-Cal paid for 74% of resident days. Salaries for RNs, LVNs and nurse aides came to $10.9 million.
| Year | Revenue | Net income | Margin | Occupancy | Medi-Cal days |
|---|---|---|---|---|---|
| 2023 | $28.1 million | -$1.9 million | -6.9% | 95% | – |
| 2024 | $34.4 million | $94,368 | 0.3% | 96% | 80% |
| 2025 | $38.7 million | $1.6 million | 4.2% | 96% | 74% |
Federal fines and penalties: Park Avenue Healthcare & Wellness Center
CMS lists 3 federal fines totaling $84,058 and 0 Medicare payment denials for Park Avenue Healthcare & Wellness Center in the roughly three years its penalty file covers.
| Date | Penalty | Amount or length |
|---|---|---|
| March 28, 2025 | Fine | $32,646 |
| January 16, 2025 | Fine | $23,403 |
| February 7, 2024 | Fine | $28,009 |
Park Avenue Healthcare & Wellness Center lawsuits and criminal cases
We searched California Attorney General and Los Angeles County District Attorney announcements and news coverage for Park Avenue Healthcare & Wellness Center and its licensee and found no public criminal case or civil lawsuit we could tie to this facility as of October 30, 2026. Many civil cases settle quietly or are not covered by the press, so this is not a complete court search.
What this record means for your family
California uses classes for state citations. Under Health and Safety Code section 1424 ↗, a Class AA citation is a Class A violation that CDPH determined was a direct proximate cause of a resident’s death. A Class A citation means CDPH found an imminent danger, or a substantial probability, that death or serious physical harm would result. Class B covers violations with a direct or immediate relationship to residents’ health, safety or security.
Federal deficiencies carry a letter from A to L. G, H and I mean inspectors found actual harm to residents; J, K and L mean immediate jeopardy, the most serious level. F600 is the federal rule that residents be free from abuse and neglect; F609 and F610 cover reporting and investigating allegations; F689 covers accidents and supervision; F686 covers pressure injuries.
Warning signs worth asking about: unexplained bruises or fractures, new bed sores, sudden weight loss or dehydration, a resident who becomes fearful or withdrawn around certain staff, and calls that go unanswered.
What to do now
- If someone is in danger, call 911.
- File a complaint with CDPH about Park Avenue Healthcare & Wellness Center: CDPH complaint form ↗
- Contact the long-term care ombudsman, the state-funded advocate for nursing home residents: California Long-Term Care Ombudsman ↗
- Ask the facility in writing for a copy of the resident’s chart, and write down dates, names of staff on shift, and photos of any injury.
- Talk to a Los Angeles nursing home abuse lawyer →
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Questions families ask
Has Park Avenue Healthcare & Wellness Center been cited by the State of California?
Cal Health Find lists 13 state citations for Park Avenue Healthcare & Wellness Center since 2023, including 0 Class AA and 2 Class A. Each one is listed in the timeline above with a link to the CDPH record.
How many complaints have been filed against Park Avenue Healthcare & Wellness Center?
From 2023 through October 30, 2026, Cal Health Find lists 281 complaint and facility-reported incident intakes, and CDPH substantiated at least one allegation in 87 of them.
Does Medicare flag Park Avenue Healthcare & Wellness Center for abuse?
Yes. As of our data date, Medicare Care Compare shows its abuse icon for Park Avenue Healthcare & Wellness Center. CMS uses the icon for facilities cited for abuse that harmed a resident in the past year, or cited for abuse with potential harm in each of the past two years.
Have there been sexual abuse reports at Park Avenue Healthcare & Wellness Center?
Cal Health Find lists 18 complaint or facility-reported incident intakes at Park Avenue Healthcare & Wellness Center since 2023 that included an allegation CDPH classified as sexual abuse, and CDPH substantiated 0. The section above breaks them down by year.
Where can I read reviews and complaints about Park Avenue Healthcare & Wellness Center?
Online reviews are opinions. The official record is the state and federal inspection file: this page summarizes it and links each citation, complaint outcome and inspection report on Cal Health Find and Medicare Care Compare, so you can read the source yourself.
How many beds does Park Avenue Healthcare & Wellness Center have?
Park Avenue Healthcare & Wellness Center is licensed by CDPH for 231 beds and has a CMS overall rating of 1 out of 5 stars.
Who owns or operates Park Avenue Healthcare & Wellness Center?
CDPH lists the licensee as POMONA HEALTHCARE & WELLNESS CENTER, LLC. CMS does not list a chain for this facility. According to the CMS ownership file, Pomona Nursing & Healthcare Centre, LLC holds 70% as a direct owner. The full list of owners and operators CMS reports is in the ownership section of this page.
How many nursing hours does Park Avenue Healthcare & Wellness Center provide per resident?
Payroll data the facility filed with CMS for April through June 2026 show 4.25 total nursing hours per resident per day, including 0.46 RN hours. The California average is 4.54.
My parent was hurt at Park Avenue Healthcare & Wellness Center. What should I do?
Get medical care first, then report it to CDPH and the long-term care ombudsman, ask for the chart in writing and keep notes and photos. For a free, confidential review of a possible case, call Beverly Law at (310) 552-6959.
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Other nursing homes near Park Avenue Healthcare & Wellness Center
| Facility | City | Distance | CMS stars | Class AA/A | Federal G–L |
|---|---|---|---|---|---|
| Inland Valley Care and Rehabilitation Center | Pomona | 0.2 mi | 1/5 | 3 | 6 |
| Country Oaks Care Center | Pomona | 0.6 mi | 2/5 | 0 | 1 |
| Landmark Medical Center | Pomona | 0.7 mi | 3/5 | 0 | 3 |
| Pomona Vista Care Center | Pomona | 0.7 mi | 3/5 | 2 | 2 |
| Laurel Park Behavioral Health Center | Pomona | 1.3 mi | 4/5 | 1 | 1 |
| Mount San Antonio Gardens | Pomona | 2.0 mi | 5/5 | 0 | 0 |
Methodology and sources
We pulled this facility’s complaints, state enforcement actions and survey deficiencies from Cal Health Find for 2023 through October 30, 2026, downloaded the CDPH citation notices and CMS-2567 reports behind every Class AA or A citation and every federal deficiency at level G or higher, and wrote the summaries above from those documents. Facility details come from the CDPH licensing file and the CMS Provider Data Catalog. Residents are described only as the government documents describe them. See the methodology page to report an error; we review correction requests within five business days.
Sources
- Cal Health Find – Park Avenue Healthcare & Wellness Center
- Medicare Care Compare – Park Avenue Healthcare & Wellness Center
- CMS – Payroll-Based Journal Daily Nurse Staffing (2026 Q2)
- CMS – Nursing home Provider Information (staffing, turnover)
- CMS – Nursing home Ownership
- CMS – Nursing home Penalties
- HCAI – Long-Term Care Facility Financial Data
- CDPH – State Enforcement Actions (open data)
- CMS Provider Data Catalog – Nursing homes
Important: This page reports findings from public records of the California Department of Public Health and the Centers for Medicare & Medicaid Services. A citation or deficiency is a regulatory finding by a government agency; it is not a court judgment and not proof of civil or criminal liability. Criminal defendants are presumed innocent unless proven guilty. Lawsuit allegations are claims, not findings. This page is general information, not legal advice, and reading it does not create an attorney-client relationship with Beverly Law. Attorney advertising. Prior results do not guarantee a similar outcome. Data as of: October 30, 2026. Methodology and corrections.
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