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North Long Beach Post Acute at a glance: owner, beds and ratings
* California separately requires at least 3.5 direct care service hours per patient day, counted under state rules, so the two numbers are not measured the same way.
Records: Cal Health Find ↗ · Medicare Care Compare ↗
North Long Beach Post Acute citations and inspection findings
Newest first. State citations come from CDPH; federal deficiencies come from the CMS-2567 inspection report CDPH writes for Medicare. Every row links to the government record.
| Date | Source | Finding | Record |
|---|---|---|---|
| September 2, 2026 | Federal (CMS-2567), Complaint | F600 – Free from Abuse and Neglect, severity D (no actual harm, potential for more than minimal harm, isolated) Abuse | Government record (CDPH) ↗ |
| August 21, 2026 | State (CDPH) | Class A citation (Patient Rights), penalty $25,000 | Government record (CDPH) ↗ |
| August 20, 2026 | State (CDPH) | Class B Trebled citation (Abuse/Facility Not Self Reported), penalty $9,000 Abuse | Government record (CDPH) ↗ |
| July 7, 2026 | Federal (CMS-2567), Certification | F600 – Free from Abuse and Neglect, severity G (actual harm, one or a few residents) F610 – Investigate/Prevent/Correct Alleged Violation, severity D (no actual harm, potential for more than minimal harm, isolated) F609 – Reporting of Alleged Violations, severity D (no actual harm, potential for more than minimal harm, isolated) Abuse | Government record (CDPH) ↗ |
| March 24, 2026 | State (CDPH) | Class A citation (Patient Care), penalty $25,000 | Government record (CDPH) ↗ |
| February 25, 2026 | Federal (CMS-2567), Complaint | F689 – Free of Accident Hazards/Supervision/Devices, severity G (actual harm, one or a few residents) Falls / supervision › | Government record (CDPH) ↗ |
| December 8, 2025 | State (CDPH) | Class B citation (Physical Environment), penalty $3,000 | Government record (CDPH) ↗ |
| August 22, 2025 | State (CDPH) | Class B citation (Abuse/Facility Not Self Reported), penalty $3,000 Abuse | Government record (CDPH) ↗ |
| July 23, 2025 | State (CDPH) | Class B citation (Abuse/Facility Not Self Reported), penalty $3,000 Abuse | Government record (CDPH) ↗ |
| July 9, 2025 | Federal (CMS-2567), Complaint | F600 – Free from Abuse and Neglect, severity E (no actual harm, potential for more than minimal harm, pattern) Abuse | Government record (CDPH) ↗ |
| April 25, 2025 | State (CDPH) | Class B citation (Patient Care), penalty $3,000 | Government record (CDPH) ↗ |
| March 27, 2025 | State (CDPH) | Administrative Penalty (DHPPD: 2 – 11 Days), penalty $25,000 | Government record (CDPH) ↗ |
Show 12 older findings
| Date | Source | Finding | Record |
|---|---|---|---|
| January 15, 2025 | Federal (CMS-2567), Complaint | F600 – Free from Abuse and Neglect, severity D (no actual harm, potential for more than minimal harm, isolated) Abuse | Government record (CDPH) ↗ |
| September 19, 2024 | State (CDPH) | Class A citation (Patient Care), penalty $25,000 | Government record (CDPH) ↗ |
| August 13, 2024 | State (CDPH) | Class B citation (Patient Care), penalty $3,000 | Government record (CDPH) ↗ |
| August 5, 2024 | Federal (CMS-2567), Complaint | F689 – Free of Accident Hazards/Supervision/Devices, severity G (actual harm, one or a few residents) Falls / supervision › | Government record (CDPH) ↗ |
| July 3, 2024 | State (CDPH) | Class A citation (Patient Care), penalty $25,000 | Government record (CDPH) ↗ |
| June 24, 2024 | Federal (CMS-2567), Certification | F688 – Increase/Prevent Decrease in ROM/Mobility, severity G (actual harm, one or a few residents) | Government record (CDPH) ↗ |
| May 16, 2024 | Federal (CMS-2567), Complaint | F689 – Free of Accident Hazards/Supervision/Devices, severity G (actual harm, one or a few residents) Falls / supervision › | Government record (CDPH) ↗ |
| November 28, 2023 | Federal (CMS-2567), Complaint | F600 – Free from Abuse and Neglect, severity D (no actual harm, potential for more than minimal harm, isolated) Abuse | Government record (CDPH) ↗ |
| June 23, 2023 | State (CDPH) | Class A citation (Patient Care), penalty $25,000 | Government record (CDPH) ↗ |
| May 5, 2023 | Federal (CMS-2567), Complaint | F684 – Quality of Care, severity G (actual harm, one or a few residents) | Government record (CDPH) ↗ |
| March 17, 2023 | State (CDPH) | Class A citation (Patient Care), penalty $25,000 | Government record (CDPH) ↗ |
| February 2, 2023 | Federal (CMS-2567), Complaint | F689 – Free of Accident Hazards/Supervision/Devices, severity G (actual harm, one or a few residents) Falls / supervision › | Government record (CDPH) ↗ |
Complaints against North Long Beach Post Acute
| Year | Intakes | Complaints | Facility-reported incidents | Substantiated (at least one allegation) |
|---|---|---|---|---|
| 2023 | 34 | 10 | 24 | 16 |
| 2024 | 37 | 17 | 20 | 13 |
| 2025 | 23 | 16 | 7 | 8 |
| 2026 | 85 | 24 | 61 | 10 |
Cal Health Find lists 179 complaint and facility-reported incident intakes for this facility from 2023 through October 30, 2026. CDPH substantiated at least one allegation in 47 of them. 101 intakes involved an allegation in CDPH’s abuse category, and 23 of those had an abuse allegation substantiated. An intake can contain several allegations; “unsubstantiated” means CDPH did not find enough evidence, not that nothing happened.
Sexual abuse reports at North Long Beach Post Acute
Cal Health Find lists 6 intakes for North Long Beach Post Acute from 2023 through October 30, 2026 that included an allegation CDPH classified as sexual abuse (0 from complaints and 6 reported by the facility itself). CDPH substantiated a sexual abuse allegation in 2 of them. Federal rules require a nursing home to report an abuse allegation to the state within two hours, so a facility-reported incident means staff raised the allegation, not that it was proven. “Unsubstantiated” means CDPH did not find enough evidence; it does not mean nothing happened.
| Year | Intakes with a sexual abuse allegation | Substantiated |
|---|---|---|
| 2026 | 6 | 2 |
Warning signs include bruising or bleeding in the genital area or inner thighs, a new genital infection, torn or stained underclothing, and a resident who suddenly fears a particular staff member or resists being bathed or changed. If you suspect sexual abuse, call 911 or local police first, ask that the resident not be bathed before a medical exam, and then report it to CDPH and the long-term care ombudsman. Sexual abuse reports at Los Angeles County nursing homes →
Staffing at North Long Beach Post Acute
Payroll records North Long Beach Post Acute filed with the federal Centers for Medicare & Medicaid Services (CMS) for April through June 2026 show an average of 3.91 nursing hours per resident per day, counting registered nurses (RNs), licensed vocational nurses and nurse aides. The California average CMS published for the same period is 4.54, and the Los Angeles County median is 4.32. RN time averaged 0.38 hours per resident per day (California average 0.68). Staffing averaged 3.68 hours on weekends and 4.00 on weekdays.
CMS reports nursing staff turnover of 50.5% at this facility (California average 36.6%) and RN turnover of 66.7% (California average 37.8%).
California requires most skilled nursing facilities to provide at least 3.5 direct care hours per patient day (Health and Safety Code section 1276.65). Counting the RN, LVN and nurse aide hours in the same payroll data, North Long Beach Post Acute was below 3.5 on 6 of 91 days. This is our calculation from CMS data, not a CDPH finding: CDPH counts some staff differently (for example psychiatric technicians in special treatment programs) and can grant waivers.
| North Long Beach Post Acute | LA County median | California average | |
|---|---|---|---|
| Total nursing hours per resident per day | 3.91 | 4.32 | 4.54 |
| RN hours per resident per day | 0.38 | 0.46 | 0.68 |
| Weekend nursing hours per resident per day | 3.68 | 3.89 | 4.10 |
| Nursing staff turnover | 50.5% | 34.1% | 36.6% |
Compare staffing, profits and fines across Los Angeles County nursing homes →
Who owns North Long Beach Post Acute
The owners and operators below are listed for North Long Beach Post Acute in the federal CMS nursing home ownership file (data as of October 1, 2026). CMS requires each Medicare-certified nursing home to report anyone with a 5% or greater ownership stake and anyone with operational or managerial control.
| Owner or operator | Role | Share | Since |
|---|---|---|---|
| Antelope Realty Holdings I, LLC | 5% or greater direct ownership | 100% | November 11, 2024 |
| Antelope Holdings I, LLC | 5% or greater indirect ownership | NO PERCENTAGE PROVIDED | June 30, 2023 |
| Windsor Oxford Holding Company, LLC | 5% or greater indirect ownership | NO PERCENTAGE PROVIDED | August 1, 2011 |
| Newgen Administrative Services, LLC | Operational or managerial control | – | June 30, 2023 |
| Kristoffer Chin | Operational or managerial control | – | February 1, 2023 |
| Christina Lopez | Operational or managerial control | – | October 25, 2024 |
| Pamela Shaw | Operational or managerial control | – | June 30, 2023 |
In its annual report to the California Department of Health Care Access and Information (HCAI) for the year ending December 31, 2025, the facility listed $2.9 million in payments to related companies (businesses that share owners or management with the facility): $2.2 million to 260 E Market St Propco, LLC for lease building; $732,206 to Newgen Operations Mgmt LLC for management fees; $15,339 to Newgen Operations Mgmt LLC for agency – rn – reg (don); $1,546 to Newgen Operations Mgmt LLC for director of it. Payments to related companies are legal; California requires nursing homes to disclose them.
North Long Beach Post Acute finances
North Long Beach Post Acute reported $13.9 million in health care revenue and a net loss of $2.0 million for the year ending December 31, 2025, a margin of -14.1%, in its annual financial report to HCAI (as submitted; HCAI has not finished reviewing it). The median operating margin that year was 5.9% for Los Angeles County nursing homes and 6.1% statewide. Medi-Cal paid for 91% of resident days. Salaries for RNs, LVNs and nurse aides came to $3.6 million.
| Year | Revenue | Net income | Margin | Occupancy | Medi-Cal days |
|---|---|---|---|---|---|
| 2023 | $13.6 million | -$473,446 | -3.5% | 86% | – |
| 2024 | $14.5 million | $1.5 million | 10.7% | 92% | 82% |
| 2025 | $13.9 million | -$2.0 million | -14.1% | 74% | 91% |
Federal fines and penalties: North Long Beach Post Acute
CMS lists 2 federal fines totaling $69,421 and 1 Medicare payment denial for North Long Beach Post Acute in the roughly three years its penalty file covers.
| Date | Penalty | Amount or length |
|---|---|---|
| February 25, 2026 | Fine | $10,358 |
| May 21, 2024 | Fine | $59,063 |
| May 21, 2024 | Payment denial | 64 days |
What this record means for your family
California uses classes for state citations. Under Health and Safety Code section 1424 ↗, a Class AA citation is a Class A violation that CDPH determined was a direct proximate cause of a resident’s death. A Class A citation means CDPH found an imminent danger, or a substantial probability, that death or serious physical harm would result. Class B covers violations with a direct or immediate relationship to residents’ health, safety or security.
Federal deficiencies carry a letter from A to L. G, H and I mean inspectors found actual harm to residents; J, K and L mean immediate jeopardy, the most serious level. F600 is the federal rule that residents be free from abuse and neglect; F609 and F610 cover reporting and investigating allegations; F689 covers accidents and supervision; F686 covers pressure injuries.
Warning signs worth asking about: unexplained bruises or fractures, new bed sores, sudden weight loss or dehydration, a resident who becomes fearful or withdrawn around certain staff, and calls that go unanswered.
What to do now
- If someone is in danger, call 911.
- File a complaint with CDPH about North Long Beach Post Acute: CDPH complaint form ↗
- Contact the long-term care ombudsman, the state-funded advocate for nursing home residents: California Long-Term Care Ombudsman ↗
- Ask the facility in writing for a copy of the resident’s chart, and write down dates, names of staff on shift, and photos of any injury.
- Talk to a Los Angeles nursing home abuse lawyer →
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Questions families ask
Has North Long Beach Post Acute been cited by the State of California?
Cal Health Find lists 12 state citations for North Long Beach Post Acute since 2023, including 0 Class AA and 6 Class A. Each one is listed in the timeline above with a link to the CDPH record.
How many complaints have been filed against North Long Beach Post Acute?
From 2023 through October 30, 2026, Cal Health Find lists 179 complaint and facility-reported incident intakes, and CDPH substantiated at least one allegation in 47 of them.
Does Medicare flag North Long Beach Post Acute for abuse?
Yes. As of our data date, Medicare Care Compare shows its abuse icon for North Long Beach Post Acute. CMS uses the icon for facilities cited for abuse that harmed a resident in the past year, or cited for abuse with potential harm in each of the past two years.
Have there been sexual abuse reports at North Long Beach Post Acute?
Cal Health Find lists 6 complaint or facility-reported incident intakes at North Long Beach Post Acute since 2023 that included an allegation CDPH classified as sexual abuse, and CDPH substantiated 2. The section above breaks them down by year.
Where can I read reviews and complaints about North Long Beach Post Acute?
Online reviews are opinions. The official record is the state and federal inspection file: this page summarizes it and links each citation, complaint outcome and inspection report on Cal Health Find and Medicare Care Compare, so you can read the source yourself.
How many beds does North Long Beach Post Acute have?
North Long Beach Post Acute is licensed by CDPH for 120 beds and has a CMS overall rating of 1 out of 5 stars.
Who owns or operates North Long Beach Post Acute?
CDPH lists the licensee as S&F MARKET STREET HEALTHCARE, LLC. CMS lists the facility under the chain or affiliated entity Windsor. According to the CMS ownership file, Antelope Realty Holdings I, LLC holds 100% as a direct owner. The full list of owners and operators CMS reports is in the ownership section of this page.
How many nursing hours does North Long Beach Post Acute provide per resident?
Payroll data the facility filed with CMS for April through June 2026 show 3.91 total nursing hours per resident per day, including 0.38 RN hours. The California average is 4.54.
My parent was hurt at North Long Beach Post Acute. What should I do?
Get medical care first, then report it to CDPH and the long-term care ombudsman, ask for the chart in writing and keep notes and photos. For a free, confidential review of a possible case, call Beverly Law at (310) 552-6959.
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Other nursing homes near North Long Beach Post Acute
| Facility | City | Distance | CMS stars | Class AA/A | Federal G–L |
|---|---|---|---|---|---|
| Catered Manor Care Center | Long Beach | 1.6 mi | 3/5 | 4 | 3 |
| Bixby Towers Post-Acute Rehab | Long Beach | 2.0 mi | 1/5 | 3 | 7 |
| Pacific Villa, Inc. | Long Beach | 2.3 mi | 2/5 | 1 | 2 |
| Bay Vista Healthcare & Wellness Centre, LP | Long Beach | 2.3 mi | 2/5 | 2 | 3 |
| Long Beach Healthcare Center | Long Beach | 2.4 mi | 1/5 | 4 | 4 |
| Sunset Villa Post Acute | Long Beach | 2.5 mi | 1/5 | 5 | 7 |
Methodology and sources
We pulled this facility’s complaints, state enforcement actions and survey deficiencies from Cal Health Find for 2023 through October 30, 2026, downloaded the CDPH citation notices and CMS-2567 reports behind every Class AA or A citation and every federal deficiency at level G or higher, and wrote the summaries above from those documents. Facility details come from the CDPH licensing file and the CMS Provider Data Catalog. Residents are described only as the government documents describe them. See the methodology page to report an error; we review correction requests within five business days.
Sources
- Cal Health Find – North Long Beach Post Acute
- Medicare Care Compare – North Long Beach Post Acute
- CMS – Payroll-Based Journal Daily Nurse Staffing (2026 Q2)
- CMS – Nursing home Provider Information (staffing, turnover)
- CMS – Nursing home Ownership
- CMS – Nursing home Penalties
- HCAI – Long-Term Care Facility Financial Data
- CDPH – State Enforcement Actions (open data)
- CMS Provider Data Catalog – Nursing homes
Important: This page reports findings from public records of the California Department of Public Health and the Centers for Medicare & Medicaid Services. A citation or deficiency is a regulatory finding by a government agency; it is not a court judgment and not proof of civil or criminal liability. Criminal defendants are presumed innocent unless proven guilty. Lawsuit allegations are claims, not findings. This page is general information, not legal advice, and reading it does not create an attorney-client relationship with Beverly Law. Attorney advertising. Prior results do not guarantee a similar outcome. Data as of: October 30, 2026. Methodology and corrections.
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