Is your loved one at Mirage Post Acute?
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Mirage Post Acute at a glance: owner, beds and ratings
* California separately requires at least 3.5 direct care service hours per patient day, counted under state rules, so the two numbers are not measured the same way.
Records: Cal Health Find ↗ · Medicare Care Compare ↗
Mirage Post Acute citations and inspection findings
Newest first. State citations come from CDPH; federal deficiencies come from the CMS-2567 inspection report CDPH writes for Medicare. Every row links to the government record.
| Date | Source | Finding | Record |
|---|---|---|---|
| June 5, 2026 | State (CDPH) | Class B citation (Abuse/Facility Not Self Reported), penalty $2,000 Abuse | Government record (CDPH) ↗ |
| April 20, 2026 | Federal (CMS-2567), Certification | F609 – Reporting of Alleged Violations, severity D (no actual harm, potential for more than minimal harm, isolated) Abuse | Government record (CDPH) ↗ |
| January 8, 2026 | State (CDPH) | Class B citation (Administration), penalty $3,000 | Government record (CDPH) ↗ |
| January 8, 2026 | State (CDPH) | Class AA citation (Patient Care), penalty $120,000 Read what inspectors found ↓ | Government record (CDPH) ↗ |
| November 13, 2025 | Federal (CMS-2567), Complaint | F880 – Infection Prevention & Control, severity G (actual harm, one or a few residents) Read what inspectors found ↓ | Government record (CDPH) ↗ |
| October 2, 2025 | State (CDPH) | Class A citation (Patient Care), penalty $25,000, appealed by the facility Read what inspectors found ↓ | Government record (CDPH) ↗ |
| September 25, 2025 | State (CDPH) | Class B citation (Physical Environment), penalty $3,000 | Government record (CDPH) ↗ |
| August 18, 2025 | Federal (CMS-2567), Complaint | F689 – Free of Accident Hazards/Supervision/Devices, severity G (actual harm, one or a few residents) Falls / supervision › Read what inspectors found ↓ | Government record (CDPH) ↗ |
| August 7, 2025 | Federal (CMS-2567), Complaint | F609 – Reporting of Alleged Violations, severity D (no actual harm, potential for more than minimal harm, isolated) Abuse | Government record (CDPH) ↗ |
| May 9, 2025 | State (CDPH) | Class AA citation (Patient Care), penalty $120,000 Read what inspectors found ↓ | Government record (CDPH) ↗ |
| May 9, 2025 | State (CDPH) | Class WMF>$1000 citation (Willful Material Falsification), penalty $20,000 | Government record (CDPH) ↗ |
| March 25, 2025 | Federal (CMS-2567), Complaint | F684 – Quality of Care, severity J (immediate jeopardy, one or a few residents) F600 – Free from Abuse and Neglect, severity J (immediate jeopardy, one or a few residents) F580 – Notify of Changes (Injury/Decline/Room, etc.), severity J (immediate jeopardy, one or a few residents) Abuse Read what inspectors found ↓ | Government record (CDPH) ↗ |
Show 14 older findings
| Date | Source | Finding | Record |
|---|---|---|---|
| March 25, 2025 | State (CDPH) | Class B citation (Patient Rights), penalty $3,000 | Government record (CDPH) ↗ |
| March 7, 2025 | Federal (CMS-2567), Complaint | F609 – Reporting of Alleged Violations, severity D (no actual harm, potential for more than minimal harm, isolated) F600 – Free from Abuse and Neglect, severity D (no actual harm, potential for more than minimal harm, isolated) Abuse | Government record (CDPH) ↗ |
| March 5, 2025 | State (CDPH) | Class B citation (Staffing), penalty $2,000 | Government record (CDPH) ↗ |
| February 24, 2025 | Federal (CMS-2567), Complaint | F600 – Free from Abuse and Neglect, severity D (no actual harm, potential for more than minimal harm, isolated) Abuse | Government record (CDPH) ↗ |
| February 7, 2025 | Federal (CMS-2567), Complaint | F600 – Free from Abuse and Neglect, severity G (actual harm, one or a few residents) Abuse Read what inspectors found ↓ | Government record (CDPH) ↗ |
| December 18, 2024 | Federal (CMS-2567), Complaint | F600 – Free from Abuse and Neglect, severity D (no actual harm, potential for more than minimal harm, isolated) Abuse | Government record (CDPH) ↗ |
| December 11, 2024 | Federal (CMS-2567), Complaint | F609 – Reporting of Alleged Violations, severity D (no actual harm, potential for more than minimal harm, isolated) Abuse | Government record (CDPH) ↗ |
| December 6, 2024 | Federal (CMS-2567), Complaint | F609 – Reporting of Alleged Violations, severity D (no actual harm, potential for more than minimal harm, isolated) Abuse | Government record (CDPH) ↗ |
| May 3, 2024 | Federal (CMS-2567), Complaint | F607 – Develop/Implement Abuse/Neglect Policies, severity D (no actual harm, potential for more than minimal harm, isolated) Abuse | Government record (CDPH) ↗ |
| January 22, 2024 | Federal (CMS-2567), Certification | F600 – Free from Abuse and Neglect, severity D (no actual harm, potential for more than minimal harm, isolated) F610 – Investigate/Prevent/Correct Alleged Violation, severity D (no actual harm, potential for more than minimal harm, isolated) Abuse | Government record (CDPH) ↗ |
| November 28, 2023 | Federal (CMS-2567), Complaint | F609 – Reporting of Alleged Violations, severity D (no actual harm, potential for more than minimal harm, isolated) Abuse | Government record (CDPH) ↗ |
| November 1, 2023 | Federal (CMS-2567), Complaint | F600 – Free from Abuse and Neglect, severity D (no actual harm, potential for more than minimal harm, isolated) Abuse | Government record (CDPH) ↗ |
| July 14, 2023 | Federal (CMS-2567), Complaint | F609 – Consumer Information to Be Posted, severity D (no actual harm, potential for more than minimal harm, isolated) Abuse | Government record (CDPH) ↗ |
| June 13, 2023 | Federal (CMS-2567), Complaint | F609 – Reporting of Alleged Violations, severity D (no actual harm, potential for more than minimal harm, isolated) Abuse | Government record (CDPH) ↗ |
What inspectors found at Mirage Post Acute
Tap a finding to read the summary. Each one is written from the government report linked under it.
January 2026: Class AA citation and F880 (severity G) after Legionella bacteria in the water system went unaddressed
According to the citation, CDPH investigated in November 2025 after a complaint about a presumed healthcare-associated case of Legionnaires' disease, a severe pneumonia caused by Legionella bacteria that can grow in building water systems. CDPH found that reports from an outside water safety company, dated from February 2024 through March 2025, showed Legionella bacteria in the facility's water system starting in February 2024. The department determined the facility did not act on those findings or carry out the company's recommendations.
Inspectors found the facility did not review or follow its water management safety plan, the infection preventionist nurse did not oversee the infection control program in relation to the Legionella results, and the facility did not identify parts of the water system where the bacteria could grow. According to the citation, there was no process for the previous administrator to tell the current administrator, who started in April 2025, about the positive results. The 2567 report states the facility also did not report the positive water results to CDPH.
According to the citation, Resident 1, an 86-year-old man with chronic obstructive pulmonary disease (COPD) and diabetes who depended on staff for daily care, had a change in condition in late October 2025. He had a fever, shortness of breath and altered mental status, and was found unresponsive. At an acute care hospital, a sputum (mucus from the lungs) test detected Legionella bacteria. The citation states he died at the hospital six days later. CDPH issued a Class AA citation with a $120,000 penalty. The 2567 report states the federal deficiency was F880 (infection prevention and control) at severity G.
October 2025: Class A citation and F689 (severity G) after a resident with repeated falls was left alone and fell in a bathroom
According to the citation, Resident 5 was admitted in June 2025 with dementia, a past stroke and repeated falls. The 2567 report states she had moderately impaired thinking, needed help with toilet transfers and mobility, and fell eight times between late June and early August 2025. After her first fall in the facility, an assessment found her at high risk for falls.
CDPH found the facility did not add Resident 5 to its "Falling Star" fall prevention program until nearly a month after that assessment, did not hold the required team meeting after her first two falls, and did not provide the hourly rounds the program requires, including checking whether residents need to use the bathroom. Inspectors found that her physician ordered increased supervision and a wheelchair alarm in July 2025, but the alarm did not sound when she stood up from her wheelchair on the day of her August fall.
According to the citation, at about 6 p.m. that day, CNA 4 left Resident 5 alone in her wheelchair after she was given her dinner tray. She stood up and went into a bathroom without the alarm going off. The 2567 report states she was found on the toilet with a 2-centimeter cut and a 3-by-3-centimeter hematoma (a pocket of blood under the skin) on the back of her scalp, and was bleeding. LVN 6 applied a dressing, and she was sent to an acute care hospital. CDPH issued a Class A citation with a $25,000 penalty. The 2567 report states the federal deficiency was F689 (accident hazards, supervision and devices) at severity G.
May 2025: Class AA citation, F684 (severity J), F600 (severity J) and F580 (severity J) after staff did not act on a resident's low blood pressure
According to the citation, Resident 1, a 73-year-old man with high blood pressure, an underactive thyroid and a blocked neck artery, was admitted in March 2025. About a week later, at 5 p.m., his blood pressure was 86/57 and his heart rate was 111, both outside normal ranges. CNA 1 told inspectors she checked his vital signs four or five times, the readings were "consistently low," and she told LVN 1, who said she would recheck them. CDPH found no other blood pressure or heart rate readings were recorded after 5 p.m.
Inspectors found LVN 1 did not recheck and monitor his vital signs or report the change to the registered nurse on duty, and his physician was not notified. According to the 2567 report, later that night the physician called RN 1 several times before reaching him. RN 1 reported the same 5 p.m. readings and said it was unclear whether Resident 1 was responsive, and the physician ordered a transfer. Paramedics found Resident 1 in severe respiratory distress and took him to an acute care hospital, where he was pronounced dead that afternoon. The 2567 report states the preliminary cause of death was septic shock (very low blood pressure caused by an infection).
CDPH issued a Class AA citation with a $120,000 penalty. The 2567 report lists F684 (quality of care), F600 (freedom from abuse and neglect) and F580 (notification of changes), all at severity J, and inspectors called an Immediate Jeopardy. The 2567 report states the removal plan included checking vital signs for all 262 residents, notifying physicians about 45 residents with recent changes, a reporting protocol and log for abnormal vital signs, and a root cause analysis.
February 2025: F600 (severity G) after a CNA was seen hitting a resident on the head
The 2567 report states that in late January 2025, two student nurses saw CNA 1 hit Resident 1 on the back of the head three times with an open hand. Resident 1 had been admitted in November 2023 with paralysis and weakness on his right side after a stroke, heart failure and difficulty walking, and had moderately impaired thinking.
Inspectors found that one student nurse wrote that Resident 1 and CNA 1 had been arguing in the bathroom, that Resident 1 yelled in Spanish that the CNA hit him, and that CNA 1 said, "I hit him." The other student nurse told inspectors CNA 1 slapped the back of his head three times very hard. According to the 2567 report, Resident 1 told inspectors he had asked for help, CNA 1 did not want to help him and started hitting him, and he felt sad and ashamed and had pain in the back of his head. He said he could not defend himself because he was sick.
The 2567 report states CNA 1 was removed right away, a head-to-toe check found no skin injuries, and Resident 1 was seen for a psychiatric follow-up. The director of nursing told inspectors the incident was considered abuse and that CNA 1 was taken off the staffing schedule. The 2567 report states the federal deficiency was F600 (freedom from abuse and neglect) at severity G.
Complaints against Mirage Post Acute
| Year | Intakes | Complaints | Facility-reported incidents | Substantiated (at least one allegation) |
|---|---|---|---|---|
| 2023 | 63 | 51 | 12 | 26 |
| 2024 | 123 | 105 | 18 | 41 |
| 2025 | 121 | 110 | 11 | 26 |
| 2026 | 76 | 72 | 4 | 0 |
Cal Health Find lists 383 complaint and facility-reported incident intakes for this facility from 2023 through October 30, 2026. CDPH substantiated at least one allegation in 93 of them. 84 intakes involved an allegation in CDPH’s abuse category, and 8 of those had an abuse allegation substantiated. An intake can contain several allegations; “unsubstantiated” means CDPH did not find enough evidence, not that nothing happened.
Sexual abuse reports at Mirage Post Acute
Cal Health Find lists 18 intakes for Mirage Post Acute from 2023 through October 30, 2026 that included an allegation CDPH classified as sexual abuse (9 from complaints and 9 reported by the facility itself). CDPH substantiated a sexual abuse allegation in 0 of them. Federal rules require a nursing home to report an abuse allegation to the state within two hours, so a facility-reported incident means staff raised the allegation, not that it was proven. “Unsubstantiated” means CDPH did not find enough evidence; it does not mean nothing happened.
| Year | Intakes with a sexual abuse allegation | Substantiated |
|---|---|---|
| 2023 | 1 | 0 |
| 2024 | 8 | 0 |
| 2025 | 6 | 0 |
| 2026 | 3 | 0 |
Warning signs include bruising or bleeding in the genital area or inner thighs, a new genital infection, torn or stained underclothing, and a resident who suddenly fears a particular staff member or resists being bathed or changed. If you suspect sexual abuse, call 911 or local police first, ask that the resident not be bathed before a medical exam, and then report it to CDPH and the long-term care ombudsman. Sexual abuse reports at Los Angeles County nursing homes →
Staffing at Mirage Post Acute
Payroll records Mirage Post Acute filed with the federal Centers for Medicare & Medicaid Services (CMS) for April through June 2026 show an average of 4.32 nursing hours per resident per day, counting registered nurses (RNs), licensed vocational nurses and nurse aides. The California average CMS published for the same period is 4.54, and the Los Angeles County median is 4.32. RN time averaged 0.35 hours per resident per day (California average 0.68). Staffing averaged 3.82 hours on weekends and 4.52 on weekdays.
CMS reports nursing staff turnover of 48.8% at this facility (California average 36.6%) and RN turnover of 56.8% (California average 37.8%).
California requires most skilled nursing facilities to provide at least 3.5 direct care hours per patient day (Health and Safety Code section 1276.65). Counting the RN, LVN and nurse aide hours in the same payroll data, Mirage Post Acute was below 3.5 on 0 of 91 days. This is our calculation from CMS data, not a CDPH finding: CDPH counts some staff differently (for example psychiatric technicians in special treatment programs) and can grant waivers.
| Mirage Post Acute | LA County median | California average | |
|---|---|---|---|
| Total nursing hours per resident per day | 4.32 | 4.32 | 4.54 |
| RN hours per resident per day | 0.35 | 0.46 | 0.68 |
| Weekend nursing hours per resident per day | 3.82 | 3.89 | 4.10 |
| Nursing staff turnover | 48.8% | 34.1% | 36.6% |
Compare staffing, profits and fines across Los Angeles County nursing homes →
Who owns Mirage Post Acute
The owners and operators below are listed for Mirage Post Acute in the federal CMS nursing home ownership file (data as of October 1, 2026). CMS requires each Medicare-certified nursing home to report anyone with a 5% or greater ownership stake and anyone with operational or managerial control.
| Owner or operator | Role | Share | Since |
|---|---|---|---|
| Spencer Jack | Operational or managerial control | – | June 15, 2023 |
In its annual report to the California Department of Health Care Access and Information (HCAI) for the year ending December 31, 2025, the facility listed $6.6 million in payments to related companies (businesses that share owners or management with the facility): $4.3 million to See Page 10.4(1) for related party lease; $2.3 million to PACS for support services. Payments to related companies are legal; California requires nursing homes to disclose them.
Mirage Post Acute finances
Mirage Post Acute reported $44.3 million in health care revenue and a net loss of $3.3 million for the year ending December 31, 2025, a margin of -7.5%, in its annual financial report to HCAI (as submitted; HCAI has not finished reviewing it). The median operating margin that year was 5.9% for Los Angeles County nursing homes and 6.1% statewide. Medi-Cal paid for 81% of resident days. Salaries for RNs, LVNs and nurse aides came to $14.9 million.
| Year | Revenue | Net income | Margin | Occupancy | Medi-Cal days |
|---|---|---|---|---|---|
| 2023* | $16.8 million | $1.4 million | 8.5% | 73% | – |
| 2024 | $42.4 million | $4.6 million | 10.9% | 93% | 79% |
| 2025 | $44.3 million | -$3.3 million | -7.5% | 87% | 81% |
* More than one report was filed that year, usually after a change of ownership; the table shows the longest reporting period.
Federal fines and penalties: Mirage Post Acute
CMS lists Mirage Post Acute as a candidate for its Special Focus Facility program. CMS created the program for nursing homes with a history of serious quality problems; candidates are facilities whose inspection record qualifies them, and states choose which ones enter the program for closer oversight.
CMS lists 3 federal fines totaling $153,991 and 0 Medicare payment denials for Mirage Post Acute in the roughly three years its penalty file covers.
| Date | Penalty | Amount or length |
|---|---|---|
| July 22, 2025 | Fine | $36,377 |
| March 10, 2025 | Fine | $99,263 |
| February 7, 2025 | Fine | $18,351 |
Mirage Post Acute lawsuits and criminal cases
We searched California Attorney General and Los Angeles County District Attorney announcements and news coverage for Mirage Post Acute and its licensee and found no public criminal case or civil lawsuit we could tie to this facility as of October 30, 2026. Many civil cases settle quietly or are not covered by the press, so this is not a complete court search.
What this record means for your family
California uses classes for state citations. Under Health and Safety Code section 1424 ↗, a Class AA citation is a Class A violation that CDPH determined was a direct proximate cause of a resident’s death. A Class A citation means CDPH found an imminent danger, or a substantial probability, that death or serious physical harm would result. Class B covers violations with a direct or immediate relationship to residents’ health, safety or security.
Federal deficiencies carry a letter from A to L. G, H and I mean inspectors found actual harm to residents; J, K and L mean immediate jeopardy, the most serious level. F600 is the federal rule that residents be free from abuse and neglect; F609 and F610 cover reporting and investigating allegations; F689 covers accidents and supervision; F686 covers pressure injuries.
Warning signs worth asking about: unexplained bruises or fractures, new bed sores, sudden weight loss or dehydration, a resident who becomes fearful or withdrawn around certain staff, and calls that go unanswered.
What to do now
- If someone is in danger, call 911.
- File a complaint with CDPH about Mirage Post Acute: CDPH complaint form ↗
- Contact the long-term care ombudsman, the state-funded advocate for nursing home residents: California Long-Term Care Ombudsman ↗
- Ask the facility in writing for a copy of the resident’s chart, and write down dates, names of staff on shift, and photos of any injury.
- Talk to a Los Angeles nursing home abuse lawyer →
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Questions families ask
Has Mirage Post Acute been cited by the State of California?
Cal Health Find lists 9 state citations for Mirage Post Acute since 2023, including 2 Class AA and 1 Class A. Each one is listed in the timeline above with a link to the CDPH record.
How many complaints have been filed against Mirage Post Acute?
From 2023 through October 30, 2026, Cal Health Find lists 383 complaint and facility-reported incident intakes, and CDPH substantiated at least one allegation in 93 of them.
Does Medicare flag Mirage Post Acute for abuse?
As of our data date, Medicare Care Compare does not show its abuse icon for Mirage Post Acute. The icon is only one signal; read the citations above.
Have there been sexual abuse reports at Mirage Post Acute?
Cal Health Find lists 18 complaint or facility-reported incident intakes at Mirage Post Acute since 2023 that included an allegation CDPH classified as sexual abuse, and CDPH substantiated 0. The section above breaks them down by year.
Where can I read reviews and complaints about Mirage Post Acute?
Online reviews are opinions. The official record is the state and federal inspection file: this page summarizes it and links each citation, complaint outcome and inspection report on Cal Health Find and Medicare Care Compare, so you can read the source yourself.
How many beds does Mirage Post Acute have?
Mirage Post Acute is licensed by CDPH for 299 beds and has a CMS overall rating of 1 out of 5 stars.
Who owns or operates Mirage Post Acute?
CDPH lists the licensee as LANCASTER SNF HEALTHCARE, LLC. CMS lists the facility under the chain or affiliated entity PACS Group. The CMS ownership file lists Jack, Spencer among the owners or operators. The full list is in the ownership section of this page.
How many nursing hours does Mirage Post Acute provide per resident?
Payroll data the facility filed with CMS for April through June 2026 show 4.32 total nursing hours per resident per day, including 0.35 RN hours. The California average is 4.54.
My parent was hurt at Mirage Post Acute. What should I do?
Get medical care first, then report it to CDPH and the long-term care ombudsman, ask for the chart in writing and keep notes and photos. For a free, confidential review of a possible case, call Beverly Law at (310) 552-6959.
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Other nursing homes near Mirage Post Acute
| Facility | City | Distance | CMS stars | Class AA/A | Federal G–L |
|---|---|---|---|---|---|
| Antelope Valley Care Center | Lancaster | 0.2 mi | 1/5 | 10 | 8 |
| Desert Canyon Post Acute, LLC | Lancaster | 0.2 mi | 2/5 | 2 | 4 |
| The Ellison John Transitional Care Center | Lancaster | 1.0 mi | 2/5 | 3 | 5 |
| Santa Clarita Post-Acute Care Center | Newhall | 30.1 mi | 1/5 | 4 | 5 |
| Mountain View Convalescent Hospital | Sylmar | 30.2 mi | 2/5 | 1 | 1 |
| Maclay Healthcare Center | Sylmar | 30.4 mi | 2/5 | 7 | 13 |
Methodology and sources
We pulled this facility’s complaints, state enforcement actions and survey deficiencies from Cal Health Find for 2023 through October 30, 2026, downloaded the CDPH citation notices and CMS-2567 reports behind every Class AA or A citation and every federal deficiency at level G or higher, and wrote the summaries above from those documents. Facility details come from the CDPH licensing file and the CMS Provider Data Catalog. Residents are described only as the government documents describe them. See the methodology page to report an error; we review correction requests within five business days.
Sources
- Cal Health Find – Mirage Post Acute
- Medicare Care Compare – Mirage Post Acute
- CMS – Payroll-Based Journal Daily Nurse Staffing (2026 Q2)
- CMS – Nursing home Provider Information (staffing, turnover)
- CMS – Nursing home Ownership
- CMS – Nursing home Penalties
- HCAI – Long-Term Care Facility Financial Data
- CDPH – State Enforcement Actions (open data)
- CMS Provider Data Catalog – Nursing homes
Important: This page reports findings from public records of the California Department of Public Health and the Centers for Medicare & Medicaid Services. A citation or deficiency is a regulatory finding by a government agency; it is not a court judgment and not proof of civil or criminal liability. Criminal defendants are presumed innocent unless proven guilty. Lawsuit allegations are claims, not findings. This page is general information, not legal advice, and reading it does not create an attorney-client relationship with Beverly Law. Attorney advertising. Prior results do not guarantee a similar outcome. Data as of: October 30, 2026. Methodology and corrections.
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