Is your loved one at Playa del Rey Center?
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Playa del Rey Center at a glance: owner, beds and ratings
* California separately requires at least 3.5 direct care service hours per patient day, counted under state rules, so the two numbers are not measured the same way.
Records: Cal Health Find ↗ · Medicare Care Compare ↗
Playa del Rey Center citations and inspection findings
Newest first. State citations come from CDPH; federal deficiencies come from the CMS-2567 inspection report CDPH writes for Medicare. Every row links to the government record.
| Date | Source | Finding | Record |
|---|---|---|---|
| August 27, 2026 | State (CDPH) | Administrative Penalty (DHPPD: 2 – 11 Days), penalty $25,000 | Government record (CDPH) ↗ |
| July 25, 2025 | State (CDPH) | Class B citation (Abuse/Facility Not Self Reported), penalty $3,000 Abuse | Government record (CDPH) ↗ |
| July 24, 2025 | State (CDPH) | Class B citation (Abuse/Facility Not Self Reported), penalty $3,000 Abuse | Government record (CDPH) ↗ |
| June 18, 2025 | State (CDPH) | Administrative Penalty (DHPPD: 1 Day (No Penalty)), penalty $0 | Government record (CDPH) ↗ |
| June 10, 2025 | Federal (CMS-2567), Certification | F600 – Free from Abuse and Neglect, severity D (no actual harm, potential for more than minimal harm, isolated) F609 – Reporting of Alleged Violations, severity D (no actual harm, potential for more than minimal harm, isolated) Abuse | Government record (CDPH) ↗ |
| June 6, 2025 | State (CDPH) | Class A citation (Other), penalty $60,000 Read what inspectors found ↓ | Government record (CDPH) ↗ |
| April 22, 2025 | Federal (CMS-2567), Complaint | F678 – Cardio-Pulmonary Resuscitation (CPR), severity J (immediate jeopardy, one or a few residents) Read what inspectors found ↓ | Government record (CDPH) ↗ |
| November 28, 2023 | State (CDPH) | Class B citation (Abuse/Facility Not Self Reported), penalty $3,000 Abuse | Government record (CDPH) ↗ |
| October 20, 2023 | State (CDPH) | Class A Trebled citation (Other), penalty $75,000 Sexual abuse allegation › Read what inspectors found ↓ | Government record (CDPH) ↗ |
| October 19, 2023 | Federal (CMS-2567), Complaint | F609 – Reporting of Alleged Violations, severity D (no actual harm, potential for more than minimal harm, isolated) Abuse | Government record (CDPH) ↗ |
| September 22, 2023 | State (CDPH) | Class B citation (Abuse/Facility Not Self Reported), penalty $3,100 Abuse | Government record (CDPH) ↗ |
| August 29, 2023 | State (CDPH) | Class AA citation (Patient Care), penalty $108,000, appealed by the facility Read what inspectors found ↓ | Government record (CDPH) ↗ |
Show 4 older findings
| Date | Source | Finding | Record |
|---|---|---|---|
| August 25, 2023 | Federal (CMS-2567), Complaint | F600 – Free from Abuse and Neglect, severity G (actual harm, one or a few residents) AbuseSexual abuse allegation › Read what inspectors found ↓ | Government record (CDPH) ↗ |
| August 4, 2023 | Federal (CMS-2567), Complaint | F600 – Free from Abuse and Neglect, severity E (no actual harm, potential for more than minimal harm, pattern) Abuse | Government record (CDPH) ↗ |
| July 18, 2023 | Federal (CMS-2567), Complaint | F656 – Develop/Implement Comprehensive Care Plan, severity J (immediate jeopardy, one or a few residents) F805 – Food in Form to Meet Individual Needs, severity J (immediate jeopardy, one or a few residents) F689 – Free of Accident Hazards/Supervision/Devices, severity J (immediate jeopardy, one or a few residents) Falls / supervision › Read what inspectors found ↓ | Government record (CDPH) ↗ |
| March 17, 2023 | State (CDPH) | Class A citation (Patient Care), penalty $25,150 Read what inspectors found ↓ | Government record (CDPH) ↗ |
What inspectors found at Playa del Rey Center
Tap a finding to read the summary. Each one is written from the government report linked under it.
June 2025: Class A citation and F678 (severity J) after staff did not use a defibrillator during CPR
According to the citation, CDPH received a complaint on 4/21/2025 stating that Resident 1 was pulseless and not breathing when the fire department arrived, that staff could not provide documented vital signs, and that the registered nurse was not in the room guiding staff on basic life support. CDPH made an unannounced visit on 4/22/2025. Resident 1 was a 50-year-old man with diabetes and high blood pressure. His POLST (a physician order for life-sustaining treatment) called for full CPR.
CDPH found that on 4/18/2025 at 4:10 p.m., CNA 1 found Resident 1 not breathing and left him alone in the room to tell the registered nurses at the nurses' station. The 2567 report states CNA 1 did not call a code blue right away and did not check the resident's pulse. RN 2 and LVN 1 started CPR but did not use the AED (automated external defibrillator, a device that delivers a shock to restore a normal heartbeat). RN 1 told inspectors he called 911 and waited to lead paramedics to the room, and that he did not know how to use the AED and had not been trained on it. Paramedics found Resident 1 without a pulse and pronounced him dead at 4:47 p.m.
According to the citation, CDPH determined these deficient practices contributed to Resident 1's death and placed 86 residents with full code status at risk of not receiving timely life-saving measures. CDPH issued a Class A citation with a $60,000 penalty. The 2567 report states the facility was cited under F678, Cardio-Pulmonary Resuscitation (CPR), at severity J.
October 2023: Class A citation (penalty trebled) and F600 (severity G) after a resident was sexually touched by another resident
According to the citation, CDPH received a facility-reported incident on 8/24/2023 alleging that Resident 2 touched Resident 1 inappropriately under her clothing, and made an unannounced visit on 8/25/2023. Resident 1 was a 69-year-old woman with epilepsy, legal blindness and paralysis on her right side. CDPH found the facility failed to protect Resident 1's right to be free from sexual abuse, failed to implement its abuse prohibition and dignity policies, and failed to make sure she was treated with dignity and respect.
Inspectors found that on 8/23/2023 at around 4:30 p.m., CNA 2 heard screaming and found Resident 2 in Resident 1's room, touching her thighs over the blanket. Resident 1 told inspectors Resident 2 touched her vagina while she was sleeping, and that the same person had come into her room about a week earlier and touched her feet. The social worker said Resident 2 had severe dementia, was known to wander into residents' rooms, and was placed on one-to-one supervision after the incident. CNA 2 said staff had met on 8/19/2023 about keeping a close watch on Resident 2. The director of nursing said Resident 2 was not being closely monitored, and the administrator said the facility failed to keep track of Resident 2's whereabouts. The citation states Resident 1 felt scared and anxious, had trouble sleeping and relaxing, and did not feel safe at the facility.
According to the citation, CDPH issued a Class A citation with a $25,000 penalty that was trebled to $75,000. The 2567 report states the facility was cited under F600, Free from Abuse and Neglect, at severity G.
August 2023: Class AA citation and F656, F805 and F689 (severity J) after a resident on a modified diet choked while eating unsupervised
According to the citation, CDPH received a facility-reported incident and a complaint about Resident 1's death and made an unannounced visit on 7/18/2023. Resident 1 was a 74-year-old man with a prior stroke, dysphagia (difficulty swallowing), aphasia (a language disorder) and dementia. CDPH found he had a choking episode on 2/16/2023 while on a regular-texture diet. After that, a speech therapist recommended a dysphagia advanced texture diet and one-to-one supervision while eating, and a physician ordered the diet change.
CDPH found the facility did not give Resident 1 the prescribed texture diet, did not provide one-to-one supervision while he ate, did not develop a care plan for his risk of aspiration (food or liquid going into the lungs), and did not follow the physician's diet order. On 7/13/2023 at 8:10 p.m., LVN 1 gave him a peanut butter and jelly sandwich and graham crackers and did not supervise him while he ate. At 8:20 p.m., CNA 1 found him unresponsive and cyanotic (bluish skin color) with food particles in his mouth. The citation states he was pronounced dead at 8:43 p.m. and that being given this food and left unsupervised led to his choking and death.
According to the citation, CDPH issued a Class AA citation with a $120,000 penalty. State records list an appeal and a final penalty of $108,000. The 2567 report states the facility was cited under F656, Develop/Implement Comprehensive Care Plan; F805, Food in Form to Meet Individual Needs; and F689, Free of Accident Hazards/Supervision/Devices, each at severity J.
March 2023: Class A citation after an altercation between two residents left one with a fractured shoulder
According to the citation, CDPH received a complaint about resident-to-resident abuse on 10/24/2022 and made an unannounced visit on 11/01/2022. CDPH found the facility failed to protect Resident 2 from physical abuse by Resident 1, and Resident 1 from physical abuse by Resident 2. CDPH also found the facility did not follow its own abuse prohibition policy, which called for adequate supervision when a resident-to-resident altercation was suspected and offered room changes depending on the situation.
Inspectors found that on 10/20/2022, Resident 2 hit Resident 1 in the jaw, and Resident 1 pushed Resident 2, who fell and hit his nose and right shoulder. Resident 2, a 60-year-old man, had a bleeding nose and right shoulder pain and was sent to an acute care hospital. An X-ray showed a closed fracture (broken bone) of the upper right arm near the shoulder. The hospital treated it without surgery, using a splint or sling, and he received pain medication. A physician's note stated Resident 1 had threatened Resident 2 two days before the altercation.
According to the citation, the conflict between the two residents was reported to staff before the incident. Resident 1 told inspectors they had argued for months and that he asked the social services director for a room change, but was told no other room was available. An activity assistant said the social services director was told about the arguments about three weeks earlier and was asked to move Resident 1 to another room. CDPH issued a Class A citation with a $25,000 penalty.
Complaints against Playa del Rey Center
| Year | Intakes | Complaints | Facility-reported incidents | Substantiated (at least one allegation) |
|---|---|---|---|---|
| 2023 | 41 | 12 | 29 | 26 |
| 2024 | 32 | 19 | 13 | 15 |
| 2025 | 36 | 23 | 13 | 15 |
| 2026 | 36 | 24 | 12 | 2 |
Cal Health Find lists 145 complaint and facility-reported incident intakes for this facility from 2023 through October 30, 2026. CDPH substantiated at least one allegation in 58 of them. 69 intakes involved an allegation in CDPH’s abuse category, and 21 of those had an abuse allegation substantiated. An intake can contain several allegations; “unsubstantiated” means CDPH did not find enough evidence, not that nothing happened.
Sexual abuse reports at Playa del Rey Center
Cal Health Find lists 8 intakes for Playa del Rey Center from 2023 through October 30, 2026 that included an allegation CDPH classified as sexual abuse (2 from complaints and 6 reported by the facility itself). CDPH substantiated a sexual abuse allegation in 1 of them. Federal rules require a nursing home to report an abuse allegation to the state within two hours, so a facility-reported incident means staff raised the allegation, not that it was proven. “Unsubstantiated” means CDPH did not find enough evidence; it does not mean nothing happened.
| Year | Intakes with a sexual abuse allegation | Substantiated |
|---|---|---|
| 2023 | 1 | 1 |
| 2025 | 4 | 0 |
| 2026 | 3 | 0 |
Cited findings on this page whose government reports describe a sexual abuse allegation: October 2023: Class A citation (penalty trebled) and F600 (severity G) after a resident was sexually touched by another resident
Warning signs include bruising or bleeding in the genital area or inner thighs, a new genital infection, torn or stained underclothing, and a resident who suddenly fears a particular staff member or resists being bathed or changed. If you suspect sexual abuse, call 911 or local police first, ask that the resident not be bathed before a medical exam, and then report it to CDPH and the long-term care ombudsman. Sexual abuse reports at Los Angeles County nursing homes →
Staffing at Playa del Rey Center
Payroll records Playa del Rey Center filed with the federal Centers for Medicare & Medicaid Services (CMS) for April through June 2026 show an average of 3.94 nursing hours per resident per day, counting registered nurses (RNs), licensed vocational nurses and nurse aides. The California average CMS published for the same period is 4.54, and the Los Angeles County median is 4.32. RN time averaged 0.36 hours per resident per day (California average 0.68). Staffing averaged 3.71 hours on weekends and 4.03 on weekdays.
CMS reports nursing staff turnover of 40.0% at this facility (California average 36.6%) and RN turnover of 33.3% (California average 37.8%).
California requires most skilled nursing facilities to provide at least 3.5 direct care hours per patient day (Health and Safety Code section 1276.65). Counting the RN, LVN and nurse aide hours in the same payroll data, Playa del Rey Center was below 3.5 on 3 of 91 days. This is our calculation from CMS data, not a CDPH finding: CDPH counts some staff differently (for example psychiatric technicians in special treatment programs) and can grant waivers.
| Playa del Rey Center | LA County median | California average | |
|---|---|---|---|
| Total nursing hours per resident per day | 3.94 | 4.32 | 4.54 |
| RN hours per resident per day | 0.36 | 0.46 | 0.68 |
| Weekend nursing hours per resident per day | 3.71 | 3.89 | 4.10 |
| Nursing staff turnover | 40.0% | 34.1% | 36.6% |
Compare staffing, profits and fines across Los Angeles County nursing homes →
Who owns Playa del Rey Center
The owners and operators below are listed for Playa del Rey Center in the federal CMS nursing home ownership file (data as of October 1, 2026). CMS requires each Medicare-certified nursing home to report anyone with a 5% or greater ownership stake and anyone with operational or managerial control.
| Owner or operator | Role | Share | Since |
|---|---|---|---|
| Bold Quail Holdings LLC | 5% or greater direct ownership | 100% | February 1, 2021 |
| Mariette Salama | Operational or managerial control | – | October 9, 2023 |
| Pamela Shaw | Operational or managerial control | – | February 1, 2021 |
In its annual report to the California Department of Health Care Access and Information (HCAI) for the year ending December 31, 2025, the facility listed $750,899 in payments to related companies (businesses that share owners or management with the facility): $736,958 to Newgen Operations Mgmt LLC for management fees; $12,665 to Newgen Operations Mgmt LLC for agency – rn – reg (don); $1,276 to Newgen Operations Mgmt LLC for director of it. Payments to related companies are legal; California requires nursing homes to disclose them.
Playa del Rey Center finances
Playa del Rey Center reported $14.0 million in health care revenue and net income of $218,556 for the year ending December 31, 2025, a margin of 1.6%, in its annual financial report to HCAI (as submitted; HCAI has not finished reviewing it). The median operating margin that year was 5.9% for Los Angeles County nursing homes and 6.1% statewide. Medi-Cal paid for 76% of resident days. Salaries for RNs, LVNs and nurse aides came to $4.2 million.
| Year | Revenue | Net income | Margin | Occupancy | Medi-Cal days |
|---|---|---|---|---|---|
| 2023 | $11.7 million | -$1.4 million | -12.1% | 87% | – |
| 2024 | $13.5 million | -$351,378 | -2.6% | 93% | 73% |
| 2025 | $14.0 million | $218,556 | 1.6% | 94% | 76% |
Federal fines and penalties: Playa del Rey Center
CMS lists 1 federal fine totaling $16,149 and 1 Medicare payment denial for Playa del Rey Center in the roughly three years its penalty file covers.
| Date | Penalty | Amount or length |
|---|---|---|
| April 25, 2025 | Fine | $16,149 |
| April 25, 2025 | Payment denial | 28 days |
Playa del Rey Center lawsuits and criminal cases
We searched California Attorney General and Los Angeles County District Attorney announcements and news coverage for Playa del Rey Center and its licensee and found no public criminal case or civil lawsuit we could tie to this facility as of October 30, 2026. Many civil cases settle quietly or are not covered by the press, so this is not a complete court search.
What this record means for your family
California uses classes for state citations. Under Health and Safety Code section 1424 ↗, a Class AA citation is a Class A violation that CDPH determined was a direct proximate cause of a resident’s death. A Class A citation means CDPH found an imminent danger, or a substantial probability, that death or serious physical harm would result. Class B covers violations with a direct or immediate relationship to residents’ health, safety or security.
Federal deficiencies carry a letter from A to L. G, H and I mean inspectors found actual harm to residents; J, K and L mean immediate jeopardy, the most serious level. F600 is the federal rule that residents be free from abuse and neglect; F609 and F610 cover reporting and investigating allegations; F689 covers accidents and supervision; F686 covers pressure injuries.
Warning signs worth asking about: unexplained bruises or fractures, new bed sores, sudden weight loss or dehydration, a resident who becomes fearful or withdrawn around certain staff, and calls that go unanswered.
What to do now
- If someone is in danger, call 911.
- File a complaint with CDPH about Playa del Rey Center: CDPH complaint form ↗
- Contact the long-term care ombudsman, the state-funded advocate for nursing home residents: California Long-Term Care Ombudsman ↗
- Ask the facility in writing for a copy of the resident’s chart, and write down dates, names of staff on shift, and photos of any injury.
- Talk to a Los Angeles nursing home abuse lawyer →
Free nursing home case review
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Questions families ask
Has Playa del Rey Center been cited by the State of California?
Cal Health Find lists 10 state citations for Playa del Rey Center since 2023, including 1 Class AA and 3 Class A. Each one is listed in the timeline above with a link to the CDPH record.
How many complaints have been filed against Playa del Rey Center?
From 2023 through October 30, 2026, Cal Health Find lists 145 complaint and facility-reported incident intakes, and CDPH substantiated at least one allegation in 58 of them.
Does Medicare flag Playa del Rey Center for abuse?
As of our data date, Medicare Care Compare does not show its abuse icon for Playa del Rey Center. The icon is only one signal; read the citations above.
Have there been sexual abuse reports at Playa del Rey Center?
Cal Health Find lists 8 complaint or facility-reported incident intakes at Playa del Rey Center since 2023 that included an allegation CDPH classified as sexual abuse, and CDPH substantiated 1. The section above breaks them down by year.
Where can I read reviews and complaints about Playa del Rey Center?
Online reviews are opinions. The official record is the state and federal inspection file: this page summarizes it and links each citation, complaint outcome and inspection report on Cal Health Find and Medicare Care Compare, so you can read the source yourself.
How many beds does Playa del Rey Center have?
Playa del Rey Center is licensed by CDPH for 99 beds and has a CMS overall rating of 1 out of 5 stars.
Who owns or operates Playa del Rey Center?
CDPH lists the licensee as SUNBRIDGE HALLMARK HEALTH SERVICES, LLC. CMS lists the facility under the chain or affiliated entity Genesis Healthcare. According to the CMS ownership file, Bold Quail Holdings LLC holds 100% as a direct owner. The full list of owners and operators CMS reports is in the ownership section of this page.
How many nursing hours does Playa del Rey Center provide per resident?
Payroll data the facility filed with CMS for April through June 2026 show 3.94 total nursing hours per resident per day, including 0.36 RN hours. The California average is 4.54.
My parent was hurt at Playa del Rey Center. What should I do?
Get medical care first, then report it to CDPH and the long-term care ombudsman, ask for the chart in writing and keep notes and photos. For a free, confidential review of a possible case, call Beverly Law at (310) 552-6959.
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Other nursing homes near Playa del Rey Center
| Facility | City | Distance | CMS stars | Class AA/A | Federal G–L |
|---|---|---|---|---|---|
| Culver West Health Center | Los Angeles | 2.8 mi | 2/5 | 1 | 1 |
| Vista del Sol Care Center | Los Angeles | 3.0 mi | 2/5 | 2 | 4 |
| Mar Vista Country Villa Healthcare & Wellness Centre, LP | Los Angeles | 3.1 mi | 1/5 | 5 | 5 |
| Meadowbrook Behavioral Health Center | Los Angeles | 3.2 mi | 3/5 | 2 | 4 |
| Marina Pointe Healthcare & Subacute | Culver City | 3.3 mi | 2/5 | 2 | 2 |
| Marycrest Manor | Culver City | 4.0 mi | 5/5 | 0 | 0 |
Methodology and sources
We pulled this facility’s complaints, state enforcement actions and survey deficiencies from Cal Health Find for 2023 through October 30, 2026, downloaded the CDPH citation notices and CMS-2567 reports behind every Class AA or A citation and every federal deficiency at level G or higher, and wrote the summaries above from those documents. Facility details come from the CDPH licensing file and the CMS Provider Data Catalog. Residents are described only as the government documents describe them. See the methodology page to report an error; we review correction requests within five business days.
Sources
- Cal Health Find – Playa del Rey Center
- Medicare Care Compare – Playa del Rey Center
- CMS – Payroll-Based Journal Daily Nurse Staffing (2026 Q2)
- CMS – Nursing home Provider Information (staffing, turnover)
- CMS – Nursing home Ownership
- CMS – Nursing home Penalties
- HCAI – Long-Term Care Facility Financial Data
- CDPH – State Enforcement Actions (open data)
- CMS Provider Data Catalog – Nursing homes
Important: This page reports findings from public records of the California Department of Public Health and the Centers for Medicare & Medicaid Services. A citation or deficiency is a regulatory finding by a government agency; it is not a court judgment and not proof of civil or criminal liability. Criminal defendants are presumed innocent unless proven guilty. Lawsuit allegations are claims, not findings. This page is general information, not legal advice, and reading it does not create an attorney-client relationship with Beverly Law. Attorney advertising. Prior results do not guarantee a similar outcome. Data as of: October 30, 2026. Methodology and corrections.
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