Is your loved one at View Heights Convalescent Hospital?
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View Heights Convalescent Hospital at a glance: owner, beds and ratings
* California separately requires at least 3.5 direct care service hours per patient day, counted under state rules, so the two numbers are not measured the same way.
Records: Cal Health Find ↗ · Medicare Care Compare ↗
View Heights Convalescent Hospital citations and inspection findings
Newest first. State citations come from CDPH; federal deficiencies come from the CMS-2567 inspection report CDPH writes for Medicare. Every row links to the government record.
| Date | Source | Finding | Record |
|---|---|---|---|
| May 28, 2025 | State (CDPH) | Class B Trebled citation (Abuse/Facility Not Self Reported), penalty $9,000 Abuse | Government record (CDPH) ↗ |
| April 28, 2025 | Federal (CMS-2567), Complaint | F600 – Free from Abuse and Neglect, severity D (no actual harm, potential for more than minimal harm, isolated) Abuse | Government record (CDPH) ↗ |
| February 5, 2025 | State (CDPH) | Class B citation (Other), penalty $3,000 | Government record (CDPH) ↗ |
| October 25, 2024 | State (CDPH) | Class B Trebled citation (Abuse/Facility Not Self Reported), penalty $9,000 Abuse | Government record (CDPH) ↗ |
| October 3, 2024 | Federal (CMS-2567), Complaint | F609 – Reporting of Alleged Violations, severity D (no actual harm, potential for more than minimal harm, isolated) Abuse | Government record (CDPH) ↗ |
| September 5, 2024 | State (CDPH) | Class B citation (Abuse/Facility Not Self Reported), penalty $3,000 Abuse | Government record (CDPH) ↗ |
| August 5, 2024 | Federal (CMS-2567), Complaint | F600 – Free from Abuse and Neglect, severity D (no actual harm, potential for more than minimal harm, isolated) Abuse | Government record (CDPH) ↗ |
| October 10, 2023 | State (CDPH) | Class AA citation (Patient Care), penalty $110,000, appealed by the facility Read what inspectors found ↓ | Government record (CDPH) ↗ |
| August 29, 2023 | Federal (CMS-2567), Complaint | F656 – Develop/Implement Comprehensive Care Plan, severity J (immediate jeopardy, one or a few residents) F689 – Free of Accident Hazards/Supervision/Devices, severity J (immediate jeopardy, one or a few residents) Falls / supervision › Read what inspectors found ↓ | Government record (CDPH) ↗ |
What inspectors found at View Heights Convalescent Hospital
Tap a finding to read the summary. Each one is written from the government report linked under it.
October 2023: Class AA citation, F656 and F689 (severity J) after a resident choked during lunch
According to the citation, a registered dietitian observed Resident 1, a 58-year-old woman, in 2021 eating too fast, not clearing her mouth between bites and not chewing thoroughly, and recommended one-to-one supervision at meals. A physician's order dated June 14, 2023, also called for one-to-one supervision during meals and a finely chopped diet. CDPH found the facility did not include the dietitian's one-to-one supervision recommendation in her care plan.
Facility video reviewed by inspectors showed a licensed vocational nurse served her lunch tray at 12:17 p.m. on August 26, 2023, and walked away to serve others. The citation states no staff member was assigned to supervise her. At 12:26 p.m. the nurse noticed her slumped over and performed the Heimlich maneuver. Staff started CPR, and paramedics suctioned vomit from her throat, performed CPR for 22 minutes and pronounced her dead at 1:02 p.m. The nurse told inspectors she had not seen the supervision order and assumed it was not needed.
CDPH issued a Class AA citation and assessed a $120,000 penalty. State records show the citation was appealed and list $110,000 as the final amount due. The citation states the violations were a direct proximate cause of death for Resident 1. The 2567 report cited F656, developing and carrying out a comprehensive care plan, and F689, freedom from accident hazards and adequate supervision, both at severity J.
Complaints against View Heights Convalescent Hospital
| Year | Intakes | Complaints | Facility-reported incidents | Substantiated (at least one allegation) |
|---|---|---|---|---|
| 2023 | 17 | 1 | 16 | 14 |
| 2024 | 27 | 7 | 20 | 17 |
| 2025 | 17 | 6 | 11 | 7 |
| 2026 | 23 | 3 | 20 | 0 |
Cal Health Find lists 84 complaint and facility-reported incident intakes for this facility from 2023 through October 30, 2026. CDPH substantiated at least one allegation in 38 of them. 61 intakes involved an allegation in CDPH’s abuse category, and 27 of those had an abuse allegation substantiated. An intake can contain several allegations; “unsubstantiated” means CDPH did not find enough evidence, not that nothing happened.
Sexual abuse reports at View Heights Convalescent Hospital
Cal Health Find lists 8 intakes for View Heights Convalescent Hospital from 2023 through October 30, 2026 that included an allegation CDPH classified as sexual abuse (2 from complaints and 6 reported by the facility itself). CDPH substantiated a sexual abuse allegation in 1 of them. Federal rules require a nursing home to report an abuse allegation to the state within two hours, so a facility-reported incident means staff raised the allegation, not that it was proven. “Unsubstantiated” means CDPH did not find enough evidence; it does not mean nothing happened.
| Year | Intakes with a sexual abuse allegation | Substantiated |
|---|---|---|
| 2024 | 5 | 1 |
| 2026 | 3 | 0 |
Warning signs include bruising or bleeding in the genital area or inner thighs, a new genital infection, torn or stained underclothing, and a resident who suddenly fears a particular staff member or resists being bathed or changed. If you suspect sexual abuse, call 911 or local police first, ask that the resident not be bathed before a medical exam, and then report it to CDPH and the long-term care ombudsman. Sexual abuse reports at Los Angeles County nursing homes →
Staffing at View Heights Convalescent Hospital
Payroll records View Heights Convalescent Hospital filed with the federal Centers for Medicare & Medicaid Services (CMS) for April through June 2026 show an average of 3.20 nursing hours per resident per day, counting registered nurses (RNs), licensed vocational nurses and nurse aides. The California average CMS published for the same period is 4.54, and the Los Angeles County median is 4.32. RN time averaged 0.37 hours per resident per day (California average 0.68). Staffing averaged 2.86 hours on weekends and 3.34 on weekdays.
California requires most skilled nursing facilities to provide at least 3.5 direct care hours per patient day (Health and Safety Code section 1276.65). Counting the RN, LVN and nurse aide hours in the same payroll data, View Heights Convalescent Hospital was below 3.5 on 91 of 91 days. This is our calculation from CMS data, not a CDPH finding: CDPH counts some staff differently (for example psychiatric technicians in special treatment programs) and can grant waivers.
| View Heights Convalescent Hospital | LA County median | California average | |
|---|---|---|---|
| Total nursing hours per resident per day | 3.20 | 4.32 | 4.54 |
| RN hours per resident per day | 0.37 | 0.46 | 0.68 |
| Weekend nursing hours per resident per day | 2.86 | 3.89 | 4.10 |
Compare staffing, profits and fines across Los Angeles County nursing homes →
View Heights Convalescent Hospital finances
View Heights Convalescent Hospital reported $18.6 million in health care revenue and net income of $1.4 million for the year ending December 31, 2025, a margin of 7.5%, in its annual financial report to HCAI (as submitted; HCAI has not finished reviewing it). The median operating margin that year was 5.9% for Los Angeles County nursing homes and 6.1% statewide. Salaries for RNs, LVNs and nurse aides came to $5.5 million.
| Year | Revenue | Net income | Margin | Occupancy | Medi-Cal days |
|---|---|---|---|---|---|
| 2023 | $17.8 million | $2.9 million | 16.4% | 91% | – |
| 2024 | $18.4 million | $3.1 million | 16.6% | 92% | – |
| 2025 | $18.6 million | $1.4 million | 7.5% | 93% | – |
View Heights Convalescent Hospital lawsuits and criminal cases
We searched California Attorney General and Los Angeles County District Attorney announcements and news coverage for View Heights Convalescent Hospital and its licensee and found no public criminal case or civil lawsuit we could tie to this facility as of October 30, 2026. Many civil cases settle quietly or are not covered by the press, so this is not a complete court search.
What this record means for your family
California uses classes for state citations. Under Health and Safety Code section 1424 ↗, a Class AA citation is a Class A violation that CDPH determined was a direct proximate cause of a resident’s death. A Class A citation means CDPH found an imminent danger, or a substantial probability, that death or serious physical harm would result. Class B covers violations with a direct or immediate relationship to residents’ health, safety or security.
Federal deficiencies carry a letter from A to L. G, H and I mean inspectors found actual harm to residents; J, K and L mean immediate jeopardy, the most serious level. F600 is the federal rule that residents be free from abuse and neglect; F609 and F610 cover reporting and investigating allegations; F689 covers accidents and supervision; F686 covers pressure injuries.
Warning signs worth asking about: unexplained bruises or fractures, new bed sores, sudden weight loss or dehydration, a resident who becomes fearful or withdrawn around certain staff, and calls that go unanswered.
What to do now
- If someone is in danger, call 911.
- File a complaint with CDPH about View Heights Convalescent Hospital: CDPH complaint form ↗
- Contact the long-term care ombudsman, the state-funded advocate for nursing home residents: California Long-Term Care Ombudsman ↗
- Ask the facility in writing for a copy of the resident’s chart, and write down dates, names of staff on shift, and photos of any injury.
- Talk to a Los Angeles nursing home abuse lawyer →
Free nursing home case review
We read the inspection record and the chart with you and tell you plainly whether there is a case. You pay no fees and no costs unless we win.
Questions families ask
Has View Heights Convalescent Hospital been cited by the State of California?
Cal Health Find lists 6 state citations for View Heights Convalescent Hospital since 2023, including 1 Class AA and 0 Class A. Each one is listed in the timeline above with a link to the CDPH record.
How many complaints have been filed against View Heights Convalescent Hospital?
From 2023 through October 30, 2026, Cal Health Find lists 84 complaint and facility-reported incident intakes, and CDPH substantiated at least one allegation in 38 of them.
Does Medicare flag View Heights Convalescent Hospital for abuse?
As of our data date, Medicare Care Compare does not show its abuse icon for View Heights Convalescent Hospital. The icon is only one signal; read the citations above.
Have there been sexual abuse reports at View Heights Convalescent Hospital?
Cal Health Find lists 8 complaint or facility-reported incident intakes at View Heights Convalescent Hospital since 2023 that included an allegation CDPH classified as sexual abuse, and CDPH substantiated 1. The section above breaks them down by year.
Where can I read reviews and complaints about View Heights Convalescent Hospital?
Online reviews are opinions. The official record is the state and federal inspection file: this page summarizes it and links each citation, complaint outcome and inspection report on Cal Health Find and Medicare Care Compare, so you can read the source yourself.
How many beds does View Heights Convalescent Hospital have?
View Heights Convalescent Hospital is licensed by CDPH for 161 beds and has a CMS overall rating of 2 out of 5 stars.
Who owns or operates View Heights Convalescent Hospital?
CDPH lists the licensee as AMADA ENTERPRISES, INC.. CMS does not list a chain for this facility.
How many nursing hours does View Heights Convalescent Hospital provide per resident?
Payroll data the facility filed with CMS for April through June 2026 show 3.20 total nursing hours per resident per day, including 0.37 RN hours. The California average is 4.54.
My parent was hurt at View Heights Convalescent Hospital. What should I do?
Get medical care first, then report it to CDPH and the long-term care ombudsman, ask for the chart in writing and keep notes and photos. For a free, confidential review of a possible case, call Beverly Law at (310) 552-6959.
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Hurt at View Heights Convalescent Hospital? — Beverly Law
If your loved one was hurt at View Heights Convalescent Hospital, talk to a California elder abuse attorney. Free, confidential, English or Spanish. You pay no fees and no costs unless we win.
Other nursing homes near View Heights Convalescent Hospital
| Facility | City | Distance | CMS stars | Class AA/A | Federal G–L |
|---|---|---|---|---|---|
| Avalon Villa Care Center | Los Angeles | 0.3 mi | 1/5 | 2 | 3 |
| Rosecrans Care Center | Gardena | 2.0 mi | 3/5 | 0 | 2 |
| Gardena Convalescent Center | Gardena | 2.1 mi | 3/5 | 1 | 0 |
| Lighthouse Healthcare Center | Los Angeles | 2.2 mi | 1/5 | 2 | 3 |
| Kei-Ai South Bay Healthcare Center | Gardena | 2.2 mi | 2/5 | 2 | 2 |
| Memorial Hospital of Gardena D/P SNF | Gardena | 2.4 mi | 4/5 | 0 | 1 |
Methodology and sources
We pulled this facility’s complaints, state enforcement actions and survey deficiencies from Cal Health Find for 2023 through October 30, 2026, downloaded the CDPH citation notices and CMS-2567 reports behind every Class AA or A citation and every federal deficiency at level G or higher, and wrote the summaries above from those documents. Facility details come from the CDPH licensing file and the CMS Provider Data Catalog. Residents are described only as the government documents describe them. See the methodology page to report an error; we review correction requests within five business days.
Sources
- Cal Health Find – View Heights Convalescent Hospital
- Medicare Care Compare – View Heights Convalescent Hospital
- CMS – Payroll-Based Journal Daily Nurse Staffing (2026 Q2)
- CMS – Nursing home Provider Information (staffing, turnover)
- CMS – Nursing home Ownership
- HCAI – Long-Term Care Facility Financial Data
- CDPH – State Enforcement Actions (open data)
- CMS Provider Data Catalog – Nursing homes
Important: This page reports findings from public records of the California Department of Public Health and the Centers for Medicare & Medicaid Services. A citation or deficiency is a regulatory finding by a government agency; it is not a court judgment and not proof of civil or criminal liability. Criminal defendants are presumed innocent unless proven guilty. Lawsuit allegations are claims, not findings. This page is general information, not legal advice, and reading it does not create an attorney-client relationship with Beverly Law. Attorney advertising. Prior results do not guarantee a similar outcome. Data as of: October 30, 2026. Methodology and corrections.
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