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NURSING HOME INSPECTION REPORT

Glendale Post Acute Center in Glendale: Inspection Record Review, Complaints and Abuse Reports (Updated October 30, 2026)

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Published by Beverly Law
250 N Verdugo Rd, Glendale · CDPH and CMS records · English y Español
Cal Health Find, the California Department of Public Health (CDPH) database, lists 15 state citations for Glendale Post Acute Center since 2023, including 0 Class AA and 2 Class A, and 4 federal deficiencies that inspectors rated at the actual-harm level or higher (G through L). The most serious state action was a Class A citation (Patient Care), penalty $25,000, appealed by the facility, issued July 25, 2025. The federal Medicare Care Compare site does not show its abuse icon for this facility as of our data date. Cal Health Find also lists 7 complaint or incident reports since 2023 that included a sexual abuse allegation; CDPH substantiated 4.

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Glendale Post Acute Center at a glance: owner, beds and ratings

Address
250 N Verdugo Rd, Glendale, CA 91206
CDPH license / facility ID
920000061 / 920000020
Medicare CCN
055523
Licensed beds
136
Licensee (CDPH)
LAC VERDUGO OPERATIONS, LLC
Chain / affiliated entity (CMS)
Cambridge Healthcare Services (chain or affiliated entity listed by CMS)
Administrator of record
Pages, Luis A
CMS overall rating
1 of 5 stars
CMS staffing rating
2 of 5 stars
Nurse staffing (CMS)
3.91 reported nurse hours per resident per day*
CMS fines (last 3 years)
$161,982
CMS abuse icon
Not shown

* California separately requires at least 3.5 direct care service hours per patient day, counted under state rules, so the two numbers are not measured the same way.

Records: Cal Health Find ↗ · Medicare Care Compare ↗

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Glendale Post Acute Center citations and inspection findings

Newest first. State citations come from CDPH; federal deficiencies come from the CMS-2567 inspection report CDPH writes for Medicare. Every row links to the government record.

DateSourceFindingRecord
March 19, 2026State (CDPH)Administrative Penalty (DHPPD: 2 – 11 Days), penalty $25,000Government record (CDPH) ↗
July 25, 2025State (CDPH)Class A citation (Patient Care), penalty $25,000, appealed by the facility
Read what inspectors found ↓
Government record (CDPH) ↗
June 6, 2025Federal (CMS-2567), ComplaintF689 – Free of Accident Hazards/Supervision/Devices, severity G (actual harm, one or a few residents)
Falls / supervision ›
Read what inspectors found ↓
Government record (CDPH) ↗
April 11, 2025State (CDPH)Class A citation (Patient Rights), penalty $25,000, appealed by the facility
Sexual abuse allegation ›
Read what inspectors found ↓
Government record (CDPH) ↗
February 25, 2025Federal (CMS-2567), ComplaintF600 – Free from Abuse and Neglect, severity J (immediate jeopardy, one or a few residents)
AbuseSexual abuse allegation ›
Read what inspectors found ↓
Government record (CDPH) ↗
February 18, 2025State (CDPH)Administrative Penalty (Deliberate breach of PHI by health care worker), penalty $25,000Government record (CDPH) ↗
February 18, 2025State (CDPH)Failure to Report Penalty (Deliberate breach of PHI by health care worker), penalty $4,900Government record (CDPH) ↗
February 7, 2025State (CDPH)Class B citation (Medication), penalty $3,000Government record (CDPH) ↗
January 29, 2025State (CDPH)Administrative Penalty (DHPPD: 12 – 24 Days), penalty $50,000Government record (CDPH) ↗
January 17, 2025State (CDPH)Class B citation (Patient Care), penalty $3,000Government record (CDPH) ↗
December 16, 2024Federal (CMS-2567), ComplaintF880 – Infection Prevention & Control, severity K (immediate jeopardy, a pattern)
Read what inspectors found ↓
Government record (CDPH) ↗
November 19, 2024State (CDPH)Class B citation (Patient Rights), penalty $3,000Government record (CDPH) ↗
Show 10 older findings
DateSourceFindingRecord
November 18, 2024State (CDPH)Class B citation (Administration), penalty $3,000Government record (CDPH) ↗
October 16, 2024State (CDPH)Class B citation (Patient Rights), penalty $3,000Government record (CDPH) ↗
October 15, 2024State (CDPH)Class B citation (Patient Care), penalty $3,000Government record (CDPH) ↗
October 11, 2024State (CDPH)Class B citation (Patient Rights), penalty $3,000Government record (CDPH) ↗
September 10, 2024State (CDPH)Administrative Penalty (DHPPD: 12 – 24 Days), penalty $50,000Government record (CDPH) ↗
August 26, 2024Federal (CMS-2567), ComplaintF600 – Free from Abuse and Neglect, severity K (immediate jeopardy, a pattern)
F602 – Free from Misappropriation/Exploitation, severity D (no actual harm, potential for more than minimal harm, isolated)
F609 – Reporting of Alleged Violations, severity D (no actual harm, potential for more than minimal harm, isolated)
AbuseSexual abuse allegation ›
Read what inspectors found ↓
Government record (CDPH) ↗
August 2, 2024State (CDPH)Class B citation (Patient Care), penalty $3,000Government record (CDPH) ↗
June 4, 2024Federal (CMS-2567), ComplaintF607 – Develop/Implement Abuse/Neglect Policies, severity D (no actual harm, potential for more than minimal harm, isolated)
Abuse
Government record (CDPH) ↗
April 2, 2024Federal (CMS-2567), ComplaintF610 – Investigate/Prevent/Correct Alleged Violation, severity D (no actual harm, potential for more than minimal harm, isolated)
Abuse
Government record (CDPH) ↗
November 1, 2023Federal (CMS-2567), ComplaintF609 – Reporting of Alleged Violations, severity D (no actual harm, potential for more than minimal harm, isolated)
F600 – Free from Abuse and Neglect, severity D (no actual harm, potential for more than minimal harm, isolated)
Abuse
Government record (CDPH) ↗

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What inspectors found at Glendale Post Acute Center

Tap a finding to read the summary. Each one is written from the government report linked under it.

·
July 2025: Class A citation and F689 (severity G) after a resident on oxygen kept smoking items and drugs in his room

According to the citation, CDPH made an unannounced visit on June 6, 2025 to investigate a complaint about resident neglect and quality of care. Resident 1 had incomplete paraplegia (partial paralysis of the lower body), emphysema (a lung disease), an irregular heartbeat and heart failure, and had orders for continuous oxygen. The 2567 report states he had a history of methamphetamine use and that a hospital drug screen in April 2024 was positive for amphetamine.

CDPH determined the facility failed to assess and monitor him for continued drug use and to put interventions in place to keep him safe. Inspectors found he was documented as a non-smoker in October 2024, yet the facility did not stop him from keeping cigarettes, a glass pipe and lighters. According to the report, lighters were found in his room on June 4, 2025, and the facility did not develop and carry out steps to protect him and other residents, even though he had orders for continuous oxygen. The report states that on June 4 he had a rapid heart rate, low blood oxygen and shortness of breath and was taken by 911 to an acute care hospital, where he tested positive for amphetamines and methamphetamines and needed intubation (a breathing tube). A police report dated June 5 said officers found about one gram of methamphetamine and a meth pipe in his room.

The department issued a Class A citation for patient care with a $25,000 penalty. The federal 2567 report from the same investigation cited F689, the rule on accident hazards and supervision, at severity G, which means actual harm.

↑ Back to this finding in the timeline

April 2025: Class A citation and F600 (severity J) after a CNA sexually abused a resident

According to the citation, CDPH made an unannounced visit on February 25, 2025 to investigate a facility-reported incident of sexual abuse. Resident 1 was a 57-year-old man with a past stroke, encephalopathy (brain disease) and a feeding tube. He had severe cognitive impairment, could not make his own decisions and depended on staff for all care.

CDPH determined the facility failed to protect Resident 1 from sexual abuse by CNA 1 on February 21, 2025. According to the citation, video from a hidden camera that family members had placed in his room showed CNA 1 exposing himself and using Resident 1's hand to touch him, and CNA 1 stated he also touched Resident 1's genitals. The citation states police arrived around 2 a.m. that day and left with CNA 1. Afterward, LVN 2 said Resident 1 had trouble sleeping, the social services director recorded a clear look of disgust on his face, and a psychologist noted hopelessness, frustration, low energy and poor concentration, a change from his usual functioning.

The department issued a Class A citation for patient rights with a $25,000 penalty. The federal 2567 report cited F600, the rule that residents be free from abuse and neglect, at severity J, and states CDPH identified an immediate jeopardy on February 25. According to that report, the facility's accepted removal plan included firing CNA 1 and reporting him to the CNA licensing body, one-to-one supervision for Resident 1, two CNAs for his care, and screening other residents, which found no others affected. The immediate jeopardy was removed on February 26.

↑ Back to this finding in the timeline

December 2024: F880 (severity K) during an outbreak of vomiting and diarrhea among residents and staff

The 2567 report states the facility failed to carry out its infection prevention and control program during an outbreak of gastrointestinal illness (vomiting and diarrhea) from December 5 to December 18, 2024. According to inspectors, 26 of 106 sampled residents and 16 of 150 staff members, including CNAs and LVNs, were sick in that period. Lab results for Residents 1 and 25 came back positive for norovirus, a contagious virus that causes severe vomiting and diarrhea.

Inspectors found the facility did not place the 26 sick residents on transmission-based precautions, did not keep CNA 1 and CNA 2 from caring for residents while they had active vomiting and diarrhea, and did not collect stool samples or investigate the outbreak. The report states the infection preventionist did not start the facility's tracking tool after three or more cases, and the facility did not notify the local health department between December 5 and December 15 as its policy required. Inspectors also found there was no proper handwashing sink near the ice dispensing room, and one CNA did not wash hands before putting ice in a resident's water pitcher.

The 2567 report cited F880, the infection prevention and control rule, at severity K, the immediate jeopardy level for a pattern of problems. According to the report, CDPH identified an immediate jeopardy on December 17, 2024 and removed it on December 19 after verifying the facility's removal plan, which included notifying the local health department that an outbreak investigation had begun. Inspectors wrote that the other 80 residents and 134 staff were also put at risk of infection.

↑ Back to this finding in the timeline

August 2024: F600 (severity K), F602 (severity D) and F609 (severity D) after a resident touched three female residents without consent

The 2567 report states the facility failed to protect three residents, Residents 2, 6 and 7, from nonconsensual sexual contact by Resident 1, who had Alzheimer's disease. According to the report, Resident 1 grabbed Resident 6's left arm and pulled down her gown sleeve on March 10, 2024, swiped his open palms across Resident 7's breasts in the activity room on March 26, and grabbed Resident 2's left arm and left breast with both hands on August 25. Resident 2 said it caused her pain.

Inspectors found the facility did not develop a care plan to monitor Resident 1's behavior after a May 24, 2024 physician order about his inappropriate sexual touching of women, and the interdisciplinary team did not put safeguards in place even though female staff knew of his behavior toward residents and staff. The report states the facility had no system to assign enough staff to supervise him. Resident 7 said she was in shock, Resident 6 said she was upset, and Resident 2 said she felt sad, embarrassed and afraid it could happen again.

The 2567 report cited F600, the rule that residents be free from abuse and neglect, at severity K, the immediate jeopardy level. According to the report, CDPH identified an immediate jeopardy on August 28, 2024 and removed it on August 30 after verifying the facility's plan, which included one-to-one supervision of Resident 1 on all shifts until another placement was found. The same report also cited F602 (freedom from misappropriation and exploitation) and F609 (reporting of alleged violations), both at severity D.

↑ Back to this finding in the timeline

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Complaints against Glendale Post Acute Center

YearIntakesComplaintsFacility-reported incidentsSubstantiated (at least one allegation)
20233120119
202448321625
2025383178
2026241682

Cal Health Find lists 141 complaint and facility-reported incident intakes for this facility from 2023 through October 30, 2026. CDPH substantiated at least one allegation in 44 of them. 41 intakes involved an allegation in CDPH’s abuse category, and 11 of those had an abuse allegation substantiated. An intake can contain several allegations; “unsubstantiated” means CDPH did not find enough evidence, not that nothing happened.

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Sexual abuse reports at Glendale Post Acute Center

Cal Health Find lists 7 intakes for Glendale Post Acute Center from 2023 through October 30, 2026 that included an allegation CDPH classified as sexual abuse (2 from complaints and 5 reported by the facility itself). CDPH substantiated a sexual abuse allegation in 4 of them. Federal rules require a nursing home to report an abuse allegation to the state within two hours, so a facility-reported incident means staff raised the allegation, not that it was proven. “Unsubstantiated” means CDPH did not find enough evidence; it does not mean nothing happened.

YearIntakes with a sexual abuse allegationSubstantiated
202463
202511

Cited findings on this page whose government reports describe a sexual abuse allegation: April 2025: Class A citation and F600 (severity J) after a CNA sexually abused a resident · August 2024: F600 (severity K), F602 (severity D) and F609 (severity D) after a resident touched three female residents without consent

Warning signs include bruising or bleeding in the genital area or inner thighs, a new genital infection, torn or stained underclothing, and a resident who suddenly fears a particular staff member or resists being bathed or changed. If you suspect sexual abuse, call 911 or local police first, ask that the resident not be bathed before a medical exam, and then report it to CDPH and the long-term care ombudsman. Sexual abuse reports at Los Angeles County nursing homes →

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Staffing at Glendale Post Acute Center

Payroll records Glendale Post Acute Center filed with the federal Centers for Medicare & Medicaid Services (CMS) for April through June 2026 show an average of 3.90 nursing hours per resident per day, counting registered nurses (RNs), licensed vocational nurses and nurse aides. The California average CMS published for the same period is 4.54, and the Los Angeles County median is 4.32. RN time averaged 0.34 hours per resident per day (California average 0.68). Staffing averaged 3.65 hours on weekends and 4.01 on weekdays.

CMS reports nursing staff turnover of 46.0% at this facility (California average 36.6%) and RN turnover of 56.3% (California average 37.8%).

California requires most skilled nursing facilities to provide at least 3.5 direct care hours per patient day (Health and Safety Code section 1276.65). Counting the RN, LVN and nurse aide hours in the same payroll data, Glendale Post Acute Center was below 3.5 on 1 of 91 days. This is our calculation from CMS data, not a CDPH finding: CDPH counts some staff differently (for example psychiatric technicians in special treatment programs) and can grant waivers.

Glendale Post Acute CenterLA County medianCalifornia average
Total nursing hours per resident per day3.904.324.54
RN hours per resident per day0.340.460.68
Weekend nursing hours per resident per day3.653.894.10
Nursing staff turnover46.0%34.1%36.6%

Compare staffing, profits and fines across Los Angeles County nursing homes →

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Who owns Glendale Post Acute Center

The owners and operators below are listed for Glendale Post Acute Center in the federal CMS nursing home ownership file (data as of October 1, 2026). CMS requires each Medicare-certified nursing home to report anyone with a 5% or greater ownership stake and anyone with operational or managerial control.

Owner or operatorRoleShareSince
Lac SNF LLC5% or greater direct ownership100%April 18, 2017
Manhattan Five Partners LLC5% or greater indirect ownership42%December 31, 2020
Win Win Enterprises, LLC5% or greater indirect ownership42%December 31, 2020
Cambridge Healthcare Services LLCOperational or managerial control–June 11, 2018
Healthcare Services Group IncOperational or managerial control–September 10, 2024
Preferred BankOperational or managerial control–September 13, 2024
Julie ButenkoOperational or managerial control–July 24, 2023
Heidi CapelaOperational or managerial control–April 3, 2023
Duke DispoOperational or managerial control–August 8, 2023
Anait GalfaianOperational or managerial control–January 12, 2016
Lance HassellOperational or managerial control–April 25, 2022
Linda LutzOperational or managerial control–February 1, 2012
Amanda MooreOperational or managerial control–May 8, 2023
Luis PagesOperational or managerial control–October 7, 2024
Paulina SalazarOperational or managerial control–December 14, 2020
Jacob WintnerOperational or managerial control–November 18, 2015

In its annual report to the California Department of Health Care Access and Information (HCAI) for the year ending December 31, 2025, the facility listed $1.1 million in payments to related companies (businesses that share owners or management with the facility): $944,146 to Cambridge Healthcare Services, LLC for a&g – professional fees: management; $153,603 to Cambridge Healthcare Services, LLC for interest expense. Payments to related companies are legal; California requires nursing homes to disclose them.

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Glendale Post Acute Center finances

Glendale Post Acute Center reported $17.1 million in health care revenue and net income of $452,858 for the year ending December 31, 2025, a margin of 2.6%, in its annual financial report to HCAI (as submitted; HCAI has not finished reviewing it). The median operating margin that year was 5.9% for Los Angeles County nursing homes and 6.1% statewide. Medi-Cal paid for 78% of resident days. Salaries for RNs, LVNs and nurse aides came to $4.8 million.

YearRevenueNet incomeMarginOccupancyMedi-Cal days
2023$13.9 million-$1.4 million-10.0%82%–
2024$15.1 million-$918,842-6.1%86%82%
2025$17.1 million$452,8582.6%87%78%

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Federal fines and penalties: Glendale Post Acute Center

CMS lists 4 federal fines totaling $161,982 and 1 Medicare payment denial for Glendale Post Acute Center in the roughly three years its penalty file covers.

DatePenaltyAmount or length
June 12, 2025Fine$25,184
February 26, 2025Fine$73,575
February 26, 2025Payment denial18 days
December 19, 2024Fine$27,551
August 6, 2024Fine$35,672

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Glendale Post Acute Center lawsuits and criminal cases

March 5, 2025 · CBS News Los Angeles and KTLA reported in March 2025 that the Los Angeles County District Attorney's Elder Abuse Division filed felony charges against a certified nursing assistant who worked at Glendale Post Acute Center, alleging he sexually assaulted a patient at the facility at least twice in November 2024. Glendale police reported arresting him on February 21, 2025. A person charged with a crime is presumed innocent; we found no public report of how the case ended. Glendale nursing assistant charged in elder sexual abuse case (CBS News Los Angeles, Mar. 5, 2025) ↗

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What this record means for your family

California uses classes for state citations. Under Health and Safety Code section 1424 ↗, a Class AA citation is a Class A violation that CDPH determined was a direct proximate cause of a resident’s death. A Class A citation means CDPH found an imminent danger, or a substantial probability, that death or serious physical harm would result. Class B covers violations with a direct or immediate relationship to residents’ health, safety or security.

Federal deficiencies carry a letter from A to L. G, H and I mean inspectors found actual harm to residents; J, K and L mean immediate jeopardy, the most serious level. F600 is the federal rule that residents be free from abuse and neglect; F609 and F610 cover reporting and investigating allegations; F689 covers accidents and supervision; F686 covers pressure injuries.

Warning signs worth asking about: unexplained bruises or fractures, new bed sores, sudden weight loss or dehydration, a resident who becomes fearful or withdrawn around certain staff, and calls that go unanswered.

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What to do now

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Questions families ask

Has Glendale Post Acute Center been cited by the State of California?

Cal Health Find lists 15 state citations for Glendale Post Acute Center since 2023, including 0 Class AA and 2 Class A. Each one is listed in the timeline above with a link to the CDPH record.

How many complaints have been filed against Glendale Post Acute Center?

From 2023 through October 30, 2026, Cal Health Find lists 141 complaint and facility-reported incident intakes, and CDPH substantiated at least one allegation in 44 of them.

Does Medicare flag Glendale Post Acute Center for abuse?

As of our data date, Medicare Care Compare does not show its abuse icon for Glendale Post Acute Center. The icon is only one signal; read the citations above.

Have there been sexual abuse reports at Glendale Post Acute Center?

Cal Health Find lists 7 complaint or facility-reported incident intakes at Glendale Post Acute Center since 2023 that included an allegation CDPH classified as sexual abuse, and CDPH substantiated 4. The section above breaks them down by year.

Where can I read reviews and complaints about Glendale Post Acute Center?

Online reviews are opinions. The official record is the state and federal inspection file: this page summarizes it and links each citation, complaint outcome and inspection report on Cal Health Find and Medicare Care Compare, so you can read the source yourself.

How many beds does Glendale Post Acute Center have?

Glendale Post Acute Center is licensed by CDPH for 136 beds and has a CMS overall rating of 1 out of 5 stars.

Who owns or operates Glendale Post Acute Center?

CDPH lists the licensee as LAC VERDUGO OPERATIONS, LLC. CMS lists the facility under the chain or affiliated entity Cambridge Healthcare Services. According to the CMS ownership file, Lac SNF LLC holds 100% as a direct owner. The full list of owners and operators CMS reports is in the ownership section of this page.

How many nursing hours does Glendale Post Acute Center provide per resident?

Payroll data the facility filed with CMS for April through June 2026 show 3.90 total nursing hours per resident per day, including 0.34 RN hours. The California average is 4.54.

My parent was hurt at Glendale Post Acute Center. What should I do?

Get medical care first, then report it to CDPH and the long-term care ombudsman, ask for the chart in writing and keep notes and photos. For a free, confidential review of a possible case, call Beverly Law at (310) 552-6959.

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Other nursing homes near Glendale Post Acute Center

FacilityCityDistanceCMS starsClass AA/AFederal G–L
Autumn Hills Health Care CenterGlendale0.5 mi3/502
Ararat Post AcuteGlendale0.9 mi5/521
Ararat Convalescent HospitalLos Angeles1.2 mi4/501
Solheim Senior CommunityLos Angeles1.4 mi2/511
Chestnut Ridge Post Acute LLCGlendale1.5 mi1/524
Golden Haven Care CenterGlendale1.7 mi1/548

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Methodology and sources

We pulled this facility’s complaints, state enforcement actions and survey deficiencies from Cal Health Find for 2023 through October 30, 2026, downloaded the CDPH citation notices and CMS-2567 reports behind every Class AA or A citation and every federal deficiency at level G or higher, and wrote the summaries above from those documents. Facility details come from the CDPH licensing file and the CMS Provider Data Catalog. Residents are described only as the government documents describe them. See the methodology page to report an error; we review correction requests within five business days.

Sources

  1. Cal Health Find – Glendale Post Acute Center
  2. Medicare Care Compare – Glendale Post Acute Center
  3. CMS – Payroll-Based Journal Daily Nurse Staffing (2026 Q2)
  4. CMS – Nursing home Provider Information (staffing, turnover)
  5. CMS – Nursing home Ownership
  6. CMS – Nursing home Penalties
  7. HCAI – Long-Term Care Facility Financial Data
  8. CDPH – State Enforcement Actions (open data)
  9. CMS Provider Data Catalog – Nursing homes

Important: This page reports findings from public records of the California Department of Public Health and the Centers for Medicare & Medicaid Services. A citation or deficiency is a regulatory finding by a government agency; it is not a court judgment and not proof of civil or criminal liability. Criminal defendants are presumed innocent unless proven guilty. Lawsuit allegations are claims, not findings. This page is general information, not legal advice, and reading it does not create an attorney-client relationship with Beverly Law. Attorney advertising. Prior results do not guarantee a similar outcome. Data as of: October 30, 2026. Methodology and corrections.

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