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NURSING HOME INSPECTION REPORT

Sunland Post Acute in Sunland: Inspection Record Review, Complaints and Abuse Reports (Updated October 30, 2026)

Beverly Law
Published by Beverly Law
8647 Fenwick St, Sunland · CDPH and CMS records · English y Español
Cal Health Find, the California Department of Public Health (CDPH) database, lists 7 state citations for Sunland Post Acute since 2023, including 0 Class AA and 2 Class A, and 6 federal deficiencies that inspectors rated at the actual-harm level or higher (G through L). The most serious state action was a Class A citation (Patient Care), penalty $22,500, appealed by the facility, issued May 2, 2024. The federal Medicare Care Compare site shows its abuse icon for this facility as of our data date. Cal Health Find also lists 9 complaint or incident reports since 2023 that included a sexual abuse allegation; CDPH substantiated 1.

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Sunland Post Acute at a glance: owner, beds and ratings

Address
8647 Fenwick St, Sunland, CA 91040
CDPH license / facility ID
920000027 / 920000025
Medicare CCN
056031
Licensed beds
121
Licensee (CDPH)
NEW VISTA NURSING OPERATOR, LLC
Chain / affiliated entity (CMS)
The Mandelbaum Family (chain or affiliated entity listed by CMS)
Administrator of record
Maristela, Jesus Arnel
CMS overall rating
1 of 5 stars
CMS staffing rating
3 of 5 stars
Nurse staffing (CMS)
4.35 reported nurse hours per resident per day*
CMS fines (last 3 years)
$240,281
CMS abuse icon
Shown

* California separately requires at least 3.5 direct care service hours per patient day, counted under state rules, so the two numbers are not measured the same way.

Records: Cal Health Find ↗ · Medicare Care Compare ↗

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Sunland Post Acute citations and inspection findings

Newest first. State citations come from CDPH; federal deficiencies come from the CMS-2567 inspection report CDPH writes for Medicare. Every row links to the government record.

DateSourceFindingRecord
September 4, 2026Federal (CMS-2567), ComplaintF600 – Free from Abuse and Neglect, severity G (actual harm, one or a few residents)
Abuse
Government record (CDPH) ↗
May 5, 2026Federal (CMS-2567), ComplaintF600 – Free from Abuse and Neglect, severity D (no actual harm, potential for more than minimal harm, isolated)
Abuse
Government record (CDPH) ↗
September 11, 2025State (CDPH)Administrative Penalty (DHPPD: 2 – 11 Days), penalty $25,000Government record (CDPH) ↗
June 13, 2025State (CDPH)Class B citation (Abuse/Facility Not Self Reported), penalty $3,000
Abuse
Government record (CDPH) ↗
May 2, 2025Federal (CMS-2567), ComplaintF609 – Reporting of Alleged Violations, severity D (no actual harm, potential for more than minimal harm, isolated)
F600 – Free from Abuse and Neglect, severity G (actual harm, one or a few residents)
Abuse
Government record (CDPH) ↗
April 23, 2025State (CDPH)Administrative Penalty (DHPPD: 2 – 11 Days), penalty $25,000Government record (CDPH) ↗
December 10, 2024Federal (CMS-2567), ComplaintF609 – Reporting of Alleged Violations, severity D (no actual harm, potential for more than minimal harm, isolated)
Abuse
Government record (CDPH) ↗
November 27, 2024State (CDPH)Class B citation (Patient Care), penalty $3,000Government record (CDPH) ↗
October 7, 2024Federal (CMS-2567), CertificationF694 – Parenteral/IV Fluids, severity G (actual harm, one or a few residents)Government record (CDPH) ↗
September 6, 2024Federal (CMS-2567), ComplaintF609 – Reporting of Alleged Violations, severity D (no actual harm, potential for more than minimal harm, isolated)
Abuse
Government record (CDPH) ↗
August 23, 2024State (CDPH)Class B citation (Patient Rights), penalty $3,000Government record (CDPH) ↗
May 2, 2024State (CDPH)Class A citation (Patient Care), penalty $22,500, appealed by the facilityGovernment record (CDPH) ↗
Show 5 older findings
DateSourceFindingRecord
February 14, 2024Federal (CMS-2567), ComplaintF689 – Free of Accident Hazards/Supervision/Devices, severity G (actual harm, one or a few residents)
Falls / supervision ›
Government record (CDPH) ↗
February 7, 2024State (CDPH)Class B citation (Abuse/Facility Not Self Reported), penalty $3,000
Abuse
Government record (CDPH) ↗
December 26, 2023Federal (CMS-2567), ComplaintF600 – Free from Abuse and Neglect, severity G (actual harm, one or a few residents)
Abuse
Government record (CDPH) ↗
December 1, 2023State (CDPH)Class A citation (Patient Care), penalty $22,500, appealed by the facilityGovernment record (CDPH) ↗
October 16, 2023Federal (CMS-2567), CertificationF692 – Nutrition/Hydration Status Maintenance, severity G (actual harm, one or a few residents)Government record (CDPH) ↗

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Complaints against Sunland Post Acute

YearIntakesComplaintsFacility-reported incidentsSubstantiated (at least one allegation)
2023231769
20244334913
20254529166
202616881

Cal Health Find lists 127 complaint and facility-reported incident intakes for this facility from 2023 through October 30, 2026. CDPH substantiated at least one allegation in 29 of them. 47 intakes involved an allegation in CDPH’s abuse category, and 6 of those had an abuse allegation substantiated. An intake can contain several allegations; “unsubstantiated” means CDPH did not find enough evidence, not that nothing happened.

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Sexual abuse reports at Sunland Post Acute

Cal Health Find lists 9 intakes for Sunland Post Acute from 2023 through October 30, 2026 that included an allegation CDPH classified as sexual abuse (2 from complaints and 7 reported by the facility itself). CDPH substantiated a sexual abuse allegation in 1 of them. Federal rules require a nursing home to report an abuse allegation to the state within two hours, so a facility-reported incident means staff raised the allegation, not that it was proven. “Unsubstantiated” means CDPH did not find enough evidence; it does not mean nothing happened.

YearIntakes with a sexual abuse allegationSubstantiated
202310
202440
202520
202621

Warning signs include bruising or bleeding in the genital area or inner thighs, a new genital infection, torn or stained underclothing, and a resident who suddenly fears a particular staff member or resists being bathed or changed. If you suspect sexual abuse, call 911 or local police first, ask that the resident not be bathed before a medical exam, and then report it to CDPH and the long-term care ombudsman. Sexual abuse reports at Los Angeles County nursing homes →

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Staffing at Sunland Post Acute

Payroll records Sunland Post Acute filed with the federal Centers for Medicare & Medicaid Services (CMS) for April through June 2026 show an average of 4.35 nursing hours per resident per day, counting registered nurses (RNs), licensed vocational nurses and nurse aides. The California average CMS published for the same period is 4.54, and the Los Angeles County median is 4.32. RN time averaged 0.40 hours per resident per day (California average 0.68). Staffing averaged 3.91 hours on weekends and 4.53 on weekdays.

CMS reports nursing staff turnover of 49.3% at this facility (California average 36.6%) and RN turnover of 63.6% (California average 37.8%).

California requires most skilled nursing facilities to provide at least 3.5 direct care hours per patient day (Health and Safety Code section 1276.65). Counting the RN, LVN and nurse aide hours in the same payroll data, Sunland Post Acute was below 3.5 on 0 of 91 days. This is our calculation from CMS data, not a CDPH finding: CDPH counts some staff differently (for example psychiatric technicians in special treatment programs) and can grant waivers.

Sunland Post AcuteLA County medianCalifornia average
Total nursing hours per resident per day4.354.324.54
RN hours per resident per day0.400.460.68
Weekend nursing hours per resident per day3.913.894.10
Nursing staff turnover49.3%34.1%36.6%

Compare staffing, profits and fines across Los Angeles County nursing homes →

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Who owns Sunland Post Acute

The owners and operators below are listed for Sunland Post Acute in the federal CMS nursing home ownership file (data as of October 1, 2026). CMS requires each Medicare-certified nursing home to report anyone with a 5% or greater ownership stake and anyone with operational or managerial control.

Owner or operatorRoleShareSince
Southern California Holdings, LLC5% or greater direct ownership65%April 29, 2025
New Vista Nursing Hb Operator, LLC5% or greater direct ownership35%April 29, 2025
Barber Family Trust5% or greater indirect ownership35%April 29, 2025
The Bentzion Mandelbaum 2021 Irrevocable Gift Trust No. 25% or greater indirect ownership33%April 29, 2025
Janet Mandelbaum5% or greater indirect ownership13%April 29, 2025
The Janet Mandelbaum 2021 Irrevocable Gift Trust No 25% or greater indirect ownership10%April 29, 2025
Hyman BarberOperational or managerial control–April 29, 2025
Mark GobrialOperational or managerial control–May 1, 2025
Jesus MaristelaOperational or managerial control–July 14, 2025
Lorelei MendozaOperational or managerial control–June 23, 2025

In its annual report to the California Department of Health Care Access and Information (HCAI) for the year ending December 31, 2025, the facility listed $1.1 million in payments to related companies (businesses that share owners or management with the facility): $333,148 to Us Skilled Serve for administrative fee; $314,000 to New Vista Nursing Owner LLC for lease – building; $190,410 to New Vista Health Services for administrative fee; $143,154 to Skilled Nursing Pharmacy for pharmacy, iv. Payments to related companies are legal; California requires nursing homes to disclose them.

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Sunland Post Acute finances

Sunland Post Acute reported $16.5 million in health care revenue and a net loss of $2,407 for the year ending December 31, 2025, a margin of -0.0%, in its annual financial report to HCAI (as submitted; HCAI has not finished reviewing it). The median operating margin that year was 5.9% for Los Angeles County nursing homes and 6.1% statewide. Medi-Cal paid for 81% of resident days. Salaries for RNs, LVNs and nurse aides came to $3.9 million.

YearRevenueNet incomeMarginOccupancyMedi-Cal days
2023$16.4 million-$1.1 million-6.5%96%–
2024$15.5 million-$2.6 million-16.6%95%81%
2025$16.5 million-$2,407-0.0%94%81%

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Federal fines and penalties: Sunland Post Acute

CMS lists 3 federal fines totaling $240,281 and 2 Medicare payment denials for Sunland Post Acute in the roughly three years its penalty file covers.

DatePenaltyAmount or length
May 5, 2025Fine$54,560
October 11, 2024Fine$80,876
October 11, 2024Payment denial44 days
October 20, 2023Fine$104,845
October 20, 2023Payment denial3 days

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What this record means for your family

California uses classes for state citations. Under Health and Safety Code section 1424 ↗, a Class AA citation is a Class A violation that CDPH determined was a direct proximate cause of a resident’s death. A Class A citation means CDPH found an imminent danger, or a substantial probability, that death or serious physical harm would result. Class B covers violations with a direct or immediate relationship to residents’ health, safety or security.

Federal deficiencies carry a letter from A to L. G, H and I mean inspectors found actual harm to residents; J, K and L mean immediate jeopardy, the most serious level. F600 is the federal rule that residents be free from abuse and neglect; F609 and F610 cover reporting and investigating allegations; F689 covers accidents and supervision; F686 covers pressure injuries.

Warning signs worth asking about: unexplained bruises or fractures, new bed sores, sudden weight loss or dehydration, a resident who becomes fearful or withdrawn around certain staff, and calls that go unanswered.

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What to do now

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Questions families ask

Has Sunland Post Acute been cited by the State of California?

Cal Health Find lists 7 state citations for Sunland Post Acute since 2023, including 0 Class AA and 2 Class A. Each one is listed in the timeline above with a link to the CDPH record.

How many complaints have been filed against Sunland Post Acute?

From 2023 through October 30, 2026, Cal Health Find lists 127 complaint and facility-reported incident intakes, and CDPH substantiated at least one allegation in 29 of them.

Does Medicare flag Sunland Post Acute for abuse?

Yes. As of our data date, Medicare Care Compare shows its abuse icon for Sunland Post Acute. CMS uses the icon for facilities cited for abuse that harmed a resident in the past year, or cited for abuse with potential harm in each of the past two years.

Have there been sexual abuse reports at Sunland Post Acute?

Cal Health Find lists 9 complaint or facility-reported incident intakes at Sunland Post Acute since 2023 that included an allegation CDPH classified as sexual abuse, and CDPH substantiated 1. The section above breaks them down by year.

Where can I read reviews and complaints about Sunland Post Acute?

Online reviews are opinions. The official record is the state and federal inspection file: this page summarizes it and links each citation, complaint outcome and inspection report on Cal Health Find and Medicare Care Compare, so you can read the source yourself.

How many beds does Sunland Post Acute have?

Sunland Post Acute is licensed by CDPH for 121 beds and has a CMS overall rating of 1 out of 5 stars.

Who owns or operates Sunland Post Acute?

CDPH lists the licensee as NEW VISTA NURSING OPERATOR, LLC. CMS lists the facility under the chain or affiliated entity The Mandelbaum Family. According to the CMS ownership file, New Vista Nursing Hb Operator, LLC holds 35% as a direct owner. The full list of owners and operators CMS reports is in the ownership section of this page.

How many nursing hours does Sunland Post Acute provide per resident?

Payroll data the facility filed with CMS for April through June 2026 show 4.35 total nursing hours per resident per day, including 0.40 RN hours. The California average is 4.54.

My parent was hurt at Sunland Post Acute. What should I do?

Get medical care first, then report it to CDPH and the long-term care ombudsman, ask for the chart in writing and keep notes and photos. For a free, confidential review of a possible case, call Beverly Law at (310) 552-6959.

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Other nursing homes near Sunland Post Acute

FacilityCityDistanceCMS starsClass AA/AFederal G–L
The Hills Healthcare CenterSunland1.0 mi4/500
High Valley LodgeSunland1.1 mi4/500
North Valley Nursing CenterTujunga1.3 mi3/527
Totally Kids Specialty Healthcare-Sun ValleySun Valley3.1 mi3/500
Villa Scalabrini Special Care UnitSun Valley3.3 mi5/500
Country Manor HealthcareSylmar4.3 mi4/511

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Methodology and sources

We pulled this facility’s complaints, state enforcement actions and survey deficiencies from Cal Health Find for 2023 through October 30, 2026, downloaded the CDPH citation notices and CMS-2567 reports behind every Class AA or A citation and every federal deficiency at level G or higher, and wrote the summaries above from those documents. Facility details come from the CDPH licensing file and the CMS Provider Data Catalog. Residents are described only as the government documents describe them. See the methodology page to report an error; we review correction requests within five business days.

Sources

  1. Cal Health Find – Sunland Post Acute
  2. Medicare Care Compare – Sunland Post Acute
  3. CMS – Payroll-Based Journal Daily Nurse Staffing (2026 Q2)
  4. CMS – Nursing home Provider Information (staffing, turnover)
  5. CMS – Nursing home Ownership
  6. CMS – Nursing home Penalties
  7. HCAI – Long-Term Care Facility Financial Data
  8. CDPH – State Enforcement Actions (open data)
  9. CMS Provider Data Catalog – Nursing homes

Important: This page reports findings from public records of the California Department of Public Health and the Centers for Medicare & Medicaid Services. A citation or deficiency is a regulatory finding by a government agency; it is not a court judgment and not proof of civil or criminal liability. Criminal defendants are presumed innocent unless proven guilty. Lawsuit allegations are claims, not findings. This page is general information, not legal advice, and reading it does not create an attorney-client relationship with Beverly Law. Attorney advertising. Prior results do not guarantee a similar outcome. Data as of: October 30, 2026. Methodology and corrections.

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