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NURSING HOME INSPECTION REPORT

Claremont Care Center in Pomona: Inspection Record Review, Complaints and Abuse Reports (Updated October 30, 2026)

Beverly Law
Published by Beverly Law
219 E Foothill Blvd, Pomona · CDPH and CMS records · English y Español
Cal Health Find, the California Department of Public Health (CDPH) database, lists 1 state citation for Claremont Care Center since 2023, including 0 Class AA and 0 Class A, and 0 federal deficiencies that inspectors rated at the actual-harm level or higher (G through L). The most serious state action was a Class B citation (Patient Care), penalty $3,000, issued June 18, 2025. The federal Medicare Care Compare site does not show its abuse icon for this facility as of our data date. Cal Health Find also lists 2 complaint or incident reports since 2023 that included a sexual abuse allegation; CDPH substantiated 0.

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Claremont Care Center at a glance: owner, beds and ratings

Address
219 E Foothill Blvd, Pomona, CA 91767
CDPH license / facility ID
950000021 / 950000002
Medicare CCN
055394
Licensed beds
99
Licensee (CDPH)
CLAREMONT FOOTHILLS HEALTH ASSOCIATES LLC
Chain / affiliated entity (CMS)
The Ensign Group (chain or affiliated entity listed by CMS)
Administrator of record
Arellano, Carla
CMS overall rating
5 of 5 stars
CMS staffing rating
3 of 5 stars
Nurse staffing (CMS)
4.11 reported nurse hours per resident per day*
CMS fines (last 3 years)
$0
CMS abuse icon
Not shown

* California separately requires at least 3.5 direct care service hours per patient day, counted under state rules, so the two numbers are not measured the same way.

Records: Cal Health Find ↗ · Medicare Care Compare ↗

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Claremont Care Center citations and inspection findings

Newest first. State citations come from CDPH; federal deficiencies come from the CMS-2567 inspection report CDPH writes for Medicare. Every row links to the government record.

DateSourceFindingRecord
June 18, 2025State (CDPH)Class B citation (Patient Care), penalty $3,000Government record (CDPH) ↗

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Complaints against Claremont Care Center

YearIntakesComplaintsFacility-reported incidentsSubstantiated (at least one allegation)
2023151235
20245502
202511831
202615961

Cal Health Find lists 46 complaint and facility-reported incident intakes for this facility from 2023 through October 30, 2026. CDPH substantiated at least one allegation in 9 of them. 15 intakes involved an allegation in CDPH’s abuse category, and 1 of those had an abuse allegation substantiated. An intake can contain several allegations; “unsubstantiated” means CDPH did not find enough evidence, not that nothing happened.

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Sexual abuse reports at Claremont Care Center

Cal Health Find lists 2 intakes for Claremont Care Center from 2023 through October 30, 2026 that included an allegation CDPH classified as sexual abuse (0 from complaints and 2 reported by the facility itself). CDPH substantiated a sexual abuse allegation in 0 of them. Federal rules require a nursing home to report an abuse allegation to the state within two hours, so a facility-reported incident means staff raised the allegation, not that it was proven. “Unsubstantiated” means CDPH did not find enough evidence; it does not mean nothing happened.

YearIntakes with a sexual abuse allegationSubstantiated
202510
202610

Warning signs include bruising or bleeding in the genital area or inner thighs, a new genital infection, torn or stained underclothing, and a resident who suddenly fears a particular staff member or resists being bathed or changed. If you suspect sexual abuse, call 911 or local police first, ask that the resident not be bathed before a medical exam, and then report it to CDPH and the long-term care ombudsman. Sexual abuse reports at Los Angeles County nursing homes →

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What this record means for your family

California uses classes for state citations. Under Health and Safety Code section 1424 ↗, a Class AA citation is a Class A violation that CDPH determined was a direct proximate cause of a resident’s death. A Class A citation means CDPH found an imminent danger, or a substantial probability, that death or serious physical harm would result. Class B covers violations with a direct or immediate relationship to residents’ health, safety or security.

Federal deficiencies carry a letter from A to L. G, H and I mean inspectors found actual harm to residents; J, K and L mean immediate jeopardy, the most serious level. F600 is the federal rule that residents be free from abuse and neglect; F609 and F610 cover reporting and investigating allegations; F689 covers accidents and supervision; F686 covers pressure injuries.

Warning signs worth asking about: unexplained bruises or fractures, new bed sores, sudden weight loss or dehydration, a resident who becomes fearful or withdrawn around certain staff, and calls that go unanswered.

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What to do now

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Questions families ask

Has Claremont Care Center been cited by the State of California?

Cal Health Find lists 1 state citations for Claremont Care Center since 2023, including 0 Class AA and 0 Class A. Each one is listed in the timeline above with a link to the CDPH record.

How many complaints have been filed against Claremont Care Center?

From 2023 through October 30, 2026, Cal Health Find lists 46 complaint and facility-reported incident intakes, and CDPH substantiated at least one allegation in 9 of them.

Does Medicare flag Claremont Care Center for abuse?

As of our data date, Medicare Care Compare does not show its abuse icon for Claremont Care Center. The icon is only one signal; read the citations above.

Have there been sexual abuse reports at Claremont Care Center?

Cal Health Find lists 2 complaint or facility-reported incident intakes at Claremont Care Center since 2023 that included an allegation CDPH classified as sexual abuse, and CDPH substantiated 0. The section above breaks them down by year.

Where can I read reviews and complaints about Claremont Care Center?

Online reviews are opinions. The official record is the state and federal inspection file: this page summarizes it and links each citation, complaint outcome and inspection report on Cal Health Find and Medicare Care Compare, so you can read the source yourself.

How many beds does Claremont Care Center have?

Claremont Care Center is licensed by CDPH for 99 beds and has a CMS overall rating of 5 out of 5 stars.

Who owns or operates Claremont Care Center?

CDPH lists the licensee as CLAREMONT FOOTHILLS HEALTH ASSOCIATES LLC. CMS lists the facility under the chain or affiliated entity The Ensign Group.

My parent was hurt at Claremont Care Center. What should I do?

Get medical care first, then report it to CDPH and the long-term care ombudsman, ask for the chart in writing and keep notes and photos. For a free, confidential review of a possible case, call Beverly Law at (310) 552-6959.

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Other nursing homes near Claremont Care Center

FacilityCityDistanceCMS starsClass AA/AFederal G–L
Mount San Antonio GardensPomona1.0 mi5/500
Pilgrim Place Health Services CenterClaremont1.3 mi3/500
Claremont Manor Care CenterClaremont1.5 mi3/501
Woods Health ServicesLa Verne1.6 mi4/533
Landmark Medical CenterPomona1.7 mi3/503
Inland Valley Care and Rehabilitation CenterPomona2.2 mi1/536

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Methodology and sources

We pulled this facility’s complaints, state enforcement actions and survey deficiencies from Cal Health Find for 2023 through October 30, 2026, downloaded the CDPH citation notices and CMS-2567 reports behind every Class AA or A citation and every federal deficiency at level G or higher, and wrote the summaries above from those documents. Facility details come from the CDPH licensing file and the CMS Provider Data Catalog. Residents are described only as the government documents describe them. See the methodology page to report an error; we review correction requests within five business days.

Sources

  1. Cal Health Find – Claremont Care Center
  2. Medicare Care Compare – Claremont Care Center
  3. CDPH – State Enforcement Actions (open data)
  4. CMS Provider Data Catalog – Nursing homes

Important: This page reports findings from public records of the California Department of Public Health and the Centers for Medicare & Medicaid Services. A citation or deficiency is a regulatory finding by a government agency; it is not a court judgment and not proof of civil or criminal liability. Criminal defendants are presumed innocent unless proven guilty. Lawsuit allegations are claims, not findings. This page is general information, not legal advice, and reading it does not create an attorney-client relationship with Beverly Law. Attorney advertising. Prior results do not guarantee a similar outcome. Data as of: October 30, 2026. Methodology and corrections.

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