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Whittier Glen Assisted Living (Whittier): State Complaints and Citations

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Whittier · License 198603162 · 93 beds
Whittier Glen Assisted Living is a 93-bed residential care facility for the elderly (assisted living) in Whittier, licensed by the California Department of Social Services. Since January 2023, state licensing investigated 73 complaints there; 25 had at least one allegation substantiated (36 substantiated allegations in all), and complaint investigations led to 7 Type A citations, the category for an immediate risk to residents. In Los Angeles County, 26% of licensed assisted living homes had a substantiated complaint in that period.

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Facility
Whittier Glen Assisted Living
Address
10615 Jordan Rd, Whittier, CA 90603
Licensee
Sycamore Senior Living, Inc.
State license number
198603162
Licensed beds
93
License status
Licensed
Last state visit
October 27, 2026

State record since 2023

Since January 1, 2023Count
Visits by state licensing110
Complaint investigation visits91
Complaints investigated73
Complaints with a substantiated allegation25
Substantiated allegations36
Type A citations from complaints7
Type B citations from complaints26
Type A citations from inspections and other visits (state 5-year total)3

Source: CDSS Care Facility Search, facility 198603162. The state publishes Type A citations from inspections and other visits only as a 5-year total, so that row is not limited to 2023.

Complaint investigations

ReceivedClosedFindingAllegations substantiatedType AType BState control number
August 17, 2026October 22, 2026Unsubstantiated0 of 10028-AS-20260817151441
August 27, 2026September 15, 2026Unsubstantiated0 of 10028-AS-20260827103738
May 18, 2026September 4, 2026Unsubstantiated0 of 20028-AS-20260518150011
May 1, 2026August 25, 2026Substantiated2 of 30228-AS-20260501141051
April 8, 2026August 13, 2026Unsubstantiated0 of 10028-AS-20260408143644
October 30, 2025July 24, 2026Substantiated1 of 11028-AS-20251030164022
April 27, 2026May 28, 2026Substantiated2 of 21128-AS-20260427140812
July 17, 2025May 7, 2026Substantiated3 of 52128-AS-20250717142605
January 28, 2026February 26, 2026Unsubstantiated0 of 10028-AS-20260128085216
December 10, 2025February 24, 2026Unsubstantiated0 of 20028-AS-20251210115908
November 20, 2025February 10, 2026Unsubstantiated0 of 10028-AS-20251120155712
July 28, 2025January 15, 2026Substantiated1 of 40128-AS-20250728095405
October 21, 2025December 4, 2025Unsubstantiated0 of 40028-AS-20251021104817
October 29, 2025December 2, 2025Unsubstantiated0 of 30028-AS-20251029101156
October 6, 2025December 2, 2025Unsubstantiated0 of 60028-AS-20251006120341
November 5, 2025November 25, 2025Unsubstantiated0 of 10028-AS-20251105142214
October 28, 2025November 24, 2025Substantiated1 of 20128-AS-20251028084138
July 1, 2025September 2, 2025Substantiated3 of 81128-AS-20250701090048
May 29, 2025July 8, 2025Unsubstantiated0 of 30028-AS-20250529130258
April 4, 2025April 24, 2025Unsubstantiated0 of 10028-AS-20250404091749
March 21, 2025April 17, 2025Unsubstantiated0 of 10028-AS-20250321105924
November 18, 2024January 14, 2025Substantiated1 of 70128-AS-20241118145129
December 9, 2024January 7, 2025Unsubstantiated0 of 10028-AS-20241209093245
December 2, 2024December 10, 2024Unsubstantiated0 of 30028-AS-20241202095328
August 1, 2024August 21, 2024Unsubstantiated0 of 60028-AS-20240801160346
May 15, 2024July 31, 2024Substantiated1 of 10128-AS-20240515115023
April 6, 2023June 19, 2024Unsubstantiated0 of 30028-AS-20230406103046
March 15, 2024June 4, 2024Unsubstantiated0 of 20028-AS-20240315094335
May 14, 2024May 31, 2024Substantiated2 of 51028-AS-20240514095705
August 14, 2023May 23, 2024Substantiated1 of 70128-AS-20230814092308
October 20, 2023May 1, 2024Unsubstantiated0 of 30028-AS-20231020093532
February 27, 2024April 4, 2024Unsubstantiated0 of 10028-AS-20240227155221
March 18, 2022March 27, 2024Unsubstantiated0 of 10028-AS-20220318093921
February 7, 2022March 12, 2024Substantiated1 of 110128-AS-20220207115219
September 22, 2022February 14, 2024Unsubstantiated0 of 20028-AS-20220922092309
March 17, 2022February 8, 2024Unsubstantiated0 of 50028-AS-20220317104159
July 21, 2023January 25, 2024Unsubstantiated0 of 10028-AS-20230721141211
August 30, 2022January 24, 2024Substantiated1 of 90128-AS-20220830111314
December 11, 2023January 22, 2024Unsubstantiated0 of 30028-AS-20231211153326
March 22, 2022January 11, 2024Unsubstantiated0 of 30028-AS-20220322090350
November 27, 2023December 29, 2023Unsubstantiated0 of 10028-AS-20231127095511
April 10, 2023December 29, 2023Unsubstantiated0 of 30028-AS-20230410123136
February 16, 2023October 31, 2023Unsubstantiated0 of 10028-AS-20230216131906
September 28, 2023October 17, 2023Substantiated2 of 20228-AS-20230928134929
May 22, 2023October 5, 2023Unsubstantiated0 of 20028-AS-20230522092621
August 28, 2023September 20, 2023Unsubstantiated0 of 10028-AS-20230828101736
March 25, 2021September 19, 2023Unsubstantiated0 of 50028-AS-20210325142606
June 23, 2023September 14, 2023Unsubstantiated0 of 10028-AS-20230623144233
April 14, 2022September 12, 2023Unsubstantiated0 of 20028-AS-20220414132650
February 9, 2023September 5, 2023Substantiated1 of 20128-AS-20230209174510
June 29, 2022August 28, 2023Substantiated1 of 41028-AS-20220629141124
July 11, 2023August 22, 2023Substantiated1 of 10128-AS-20230711153435
May 12, 2023August 1, 2023Substantiated1 of 10128-AS-20230512150458
May 8, 2023August 1, 2023Substantiated2 of 30128-AS-20230508083627
January 17, 2023June 23, 2023Substantiated1 of 30128-AS-20230117134559
December 29, 2021June 22, 2023Substantiated1 of 10128-AS-20211229150408
March 4, 2021June 21, 2023Substantiated1 of 30128-AS-20210304103655
March 20, 2023June 8, 2023Unsubstantiated0 of 50028-AS-20230320125600
April 27, 2023May 18, 2023Unsubstantiated0 of 10028-AS-20230427130936
January 24, 2023May 12, 2023Unsubstantiated0 of 30028-AS-20230124104621
April 10, 2023May 10, 2023Unsubstantiated0 of 10028-AS-20230410112405
September 19, 2022May 8, 2023Unsubstantiated0 of 30028-AS-20220919170436
April 6, 2023May 4, 2023Unsubstantiated0 of 10028-AS-20230406095433
March 21, 2022May 2, 2023Unsubstantiated0 of 20028-AS-20220321101032
November 22, 2021April 26, 2023Substantiated2 of 50228-AS-20211122141422
March 20, 2023April 25, 2023Unsubstantiated0 of 40028-AS-20230320090047
February 9, 2023April 25, 2023Unsubstantiated0 of 10028-AS-20230209175650
March 6, 2023April 13, 2023Substantiated1 of 70128-AS-20230306081511
February 23, 2023March 30, 2023Unsubstantiated0 of 10028-AS-20230223082336
March 13, 2023March 28, 2023Unsubstantiated0 of 10028-AS-20230313084233
June 30, 2022February 14, 2023Unsubstantiated0 of 40028-AS-20220630153013
December 23, 2022February 2, 2023Substantiated2 of 70228-AS-20221223121344
March 2, 2022January 10, 2023Unsubstantiated0 of 60028-AS-20220302112849

Each complaint’s state report, with the allegations and the citations, is on the facility’s CDSS Care Facility Search page under Reports.

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What the state record means

  • Type A citation: the state’s form defines these as violations “that if not corrected, have a direct and immediate risk to the health, safety or personal rights of clients in care” (CDSS form LIC 9099).
  • Type B citation: violations that, without correction, could become a risk to residents, or recordkeeping violations that affect their care (LIC 9099).
  • Substantiated: the state found the complaint “represents factual events that require action by the licensee, the Department, or other agencies.” Unsubstantiated means the evidence was not enough to compel further action; it does not mean the event did not happen. Unfounded means the complaint was without merit (CDSS PIN 19-01-CCLD).

If a resident was hurt

A resident, or the family after a death, can bring negligence and wrongful death claims against an assisted living home, and an elder abuse claim when the neglect or abuse was reckless, oppressive, fraudulent or malicious, which allows added remedies, including attorney fees (Welfare and Institutions Code 15657). The state licensing file, the resident’s records and the home’s incident reports are usually the core evidence. Talk to a Los Angeles assisted living abuse lawyer →

How to report a problem

Call the Community Care Licensing complaint hotline at 1-844-538-8766 or file online at complaints.ccld.dss.ca.gov. Your name stays anonymous unless you give permission to use it, and the local licensing office makes an unannounced visit to investigate within 10 days of receiving the complaint (CDSS). If someone is in danger, call 911.

Questions families ask

Has Whittier Glen Assisted Living been cited by the state?

Since January 2023, complaint investigations at Whittier Glen Assisted Living led to 7 Type A and 26 Type B citations, and 25 of 73 complaints had a substantiated allegation, according to the California Department of Social Services.

How do I file a complaint about an assisted living home in California?

Call the Community Care Licensing complaint hotline at 1-844-538-8766 or file online at complaints.ccld.dss.ca.gov. Your name stays anonymous unless you give permission to use it.

Can you sue an assisted living facility for neglect in California?

Yes. A resident, or the family after a death, can bring negligence and wrongful death claims, and an elder abuse claim when the neglect or abuse was reckless, oppressive, fraudulent or malicious. Beverly Law offers a free consultation, and you owe no fees or costs unless we win.

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Assisted living abuse lawyer in Whittier — Beverly Law

If your loved one was hurt at an assisted living home in Whittier, talk to a California elder abuse attorney. Free, confidential, English or Spanish. You owe no fees or costs unless we win.

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Related pages

All Los Angeles County assisted living records · Assisted living abuse lawyer · Los Angeles County nursing homes

Sources

  1. CDSS Care Facility Search: Whittier Glen Assisted Living (198603162)
  2. CDSS form LIC 9099 (citation types)
  3. CDSS PIN 19-01-CCLD (complaint findings)
  4. CDSS Community Care Licensing complaint hotline

Important: This page reports public records from the California Department of Social Services, Community Care Licensing Division (state data file dated November 1, 2026). A complaint or citation is the state’s finding at the time; facilities can correct deficiencies and appeal. Beverly Law has not inspected this facility, and this page is not legal advice. Last updated: November 2, 2026.

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