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Residences at Royal Bellingham, the (Valley Village): State Complaints and Citations

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Valley Village · License 197608129 · 96 beds
Residences at Royal Bellingham, the is a 96-bed residential care facility for the elderly (assisted living) in Valley Village, licensed by the California Department of Social Services. Since January 2023, state licensing investigated 37 complaints there; 11 had at least one allegation substantiated (15 substantiated allegations in all), and complaint investigations led to 6 Type A citations, the category for an immediate risk to residents. In Los Angeles County, 26% of licensed assisted living homes had a substantiated complaint in that period.

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Facility
Residences at Royal Bellingham, the
Address
12229 Chandler Boulevard, Valley Village, CA 91607
Licensee
Residences at Royal Bellingham Inc., the
State license number
197608129
Licensed beds
96
License status
Licensed
Last state visit
October 27, 2026

State record since 2023

Since January 1, 2023Count
Visits by state licensing64
Complaint investigation visits45
Complaints investigated37
Complaints with a substantiated allegation11
Substantiated allegations15
Type A citations from complaints6
Type B citations from complaints7
Type A citations from inspections and other visits (state 5-year total)7

Source: CDSS Care Facility Search, facility 197608129. The state publishes Type A citations from inspections and other visits only as a 5-year total, so that row is not limited to 2023.

Complaint investigations

ReceivedClosedFindingAllegations substantiatedType AType BState control number
July 29, 2026August 28, 2026Unsubstantiated0 of 60029-AS-20260729083754
July 26, 2026August 28, 2026Unsubstantiated0 of 10029-AS-20260726105225
January 8, 2026May 29, 2026Substantiated1 of 80129-AS-20260108161808
March 17, 2026April 28, 2026Unsubstantiated0 of 20029-AS-20260317112342
January 7, 2026April 28, 2026Substantiated2 of 22029-AS-20260107170806
November 4, 2025March 28, 2026Unsubstantiated0 of 20029-AS-20251104153855
May 30, 2025March 28, 2026Unsubstantiated0 of 20029-AS-20250530152112
March 9, 2026March 26, 2026Substantiated1 of 11029-AS-20260309155141
January 27, 2026March 26, 2026Unsubstantiated0 of 20029-AS-20260127152355
December 15, 2025January 28, 2026Substantiated1 of 31029-AS-20251215145511
November 7, 2025December 30, 2025Substantiated3 of 60329-AS-20251107125915
April 14, 2025October 31, 2025Substantiated1 of 11029-AS-20250414153609
February 20, 2025July 30, 2025Substantiated1 of 21029-AS-20250220154549
October 17, 2024July 30, 2025Unsubstantiated0 of 10029-AS-20241017162102
January 3, 2025April 29, 2025Unsubstantiated0 of 20029-AS-20250103132331
March 18, 2025March 24, 2025Substantiated1 of 10129-AS-20250318150354
October 31, 2024November 25, 2024Unsubstantiated0 of 50029-AS-20241031111659
April 19, 2024October 28, 2024Unsubstantiated0 of 30029-AS-20240419114637
June 10, 2024June 28, 2024Unsubstantiated0 of 10029-AS-20240610145601
April 12, 2024May 29, 2024Unsubstantiated0 of 10029-AS-20240412132611
August 24, 2023January 30, 2024Unsubstantiated0 of 10029-AS-20230824092613
December 22, 2023January 29, 2024Unsubstantiated0 of 10029-AS-20231222094141
August 21, 2023January 29, 2024Unsubstantiated0 of 10029-AS-20230821084701
July 26, 2023October 10, 2023Unsubstantiated0 of 10029-AS-20230726120233
August 26, 2022July 25, 2023Unsubstantiated0 of 20029-AS-20220826120735
July 14, 2022July 17, 2023Unsubstantiated0 of 30029-AS-20220714173700
August 8, 2022May 26, 2023Unsubstantiated0 of 20029-AS-20220808115628
May 8, 2023May 16, 2023Unsubstantiated0 of 10029-AS-20230508122552
April 27, 2023May 16, 2023Unsubstantiated0 of 40029-AS-20230427141353
March 3, 2023April 17, 2023Unsubstantiated0 of 10029-AS-20230303094141
February 24, 2023April 17, 2023Unsubstantiated0 of 10029-AS-20230224111439
December 14, 2020March 27, 2023Substantiated1 of 50129-AS-20201214122828
January 19, 2022March 24, 2023Substantiated2 of 20129-AS-20220119154144
November 16, 2022March 21, 2023Unsubstantiated0 of 10029-AS-20221116182100
April 28, 2021March 20, 2023Unsubstantiated0 of 10029-AS-20210428161634
April 13, 2021February 27, 2023Unsubstantiated0 of 10029-AS-20210413120631
November 16, 2021January 10, 2023Substantiated1 of 20029-AS-20211116135526

Each complaint’s state report, with the allegations and the citations, is on the facility’s CDSS Care Facility Search page under Reports.

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What the state record means

  • Type A citation: the state’s form defines these as violations “that if not corrected, have a direct and immediate risk to the health, safety or personal rights of clients in care” (CDSS form LIC 9099).
  • Type B citation: violations that, without correction, could become a risk to residents, or recordkeeping violations that affect their care (LIC 9099).
  • Substantiated: the state found the complaint “represents factual events that require action by the licensee, the Department, or other agencies.” Unsubstantiated means the evidence was not enough to compel further action; it does not mean the event did not happen. Unfounded means the complaint was without merit (CDSS PIN 19-01-CCLD).

If a resident was hurt

A resident, or the family after a death, can bring negligence and wrongful death claims against an assisted living home, and an elder abuse claim when the neglect or abuse was reckless, oppressive, fraudulent or malicious, which allows added remedies, including attorney fees (Welfare and Institutions Code 15657). The state licensing file, the resident’s records and the home’s incident reports are usually the core evidence. Talk to a Los Angeles assisted living abuse lawyer →

How to report a problem

Call the Community Care Licensing complaint hotline at 1-844-538-8766 or file online at complaints.ccld.dss.ca.gov. Your name stays anonymous unless you give permission to use it, and the local licensing office makes an unannounced visit to investigate within 10 days of receiving the complaint (CDSS). If someone is in danger, call 911.

Questions families ask

Has Residences at Royal Bellingham, the been cited by the state?

Since January 2023, complaint investigations at Residences at Royal Bellingham, the led to 6 Type A and 7 Type B citations, and 11 of 37 complaints had a substantiated allegation, according to the California Department of Social Services.

How do I file a complaint about an assisted living home in California?

Call the Community Care Licensing complaint hotline at 1-844-538-8766 or file online at complaints.ccld.dss.ca.gov. Your name stays anonymous unless you give permission to use it.

Can you sue an assisted living facility for neglect in California?

Yes. A resident, or the family after a death, can bring negligence and wrongful death claims, and an elder abuse claim when the neglect or abuse was reckless, oppressive, fraudulent or malicious. Beverly Law offers a free consultation, and you owe no fees or costs unless we win.

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BEVERLY LAW · ELDER ABUSE ATTORNEYS

Assisted living abuse lawyer in Valley Village — Beverly Law

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Related pages

All Los Angeles County assisted living records · Assisted living abuse lawyer · Los Angeles County nursing homes

Sources

  1. CDSS Care Facility Search: Residences at Royal Bellingham, the (197608129)
  2. CDSS form LIC 9099 (citation types)
  3. CDSS PIN 19-01-CCLD (complaint findings)
  4. CDSS Community Care Licensing complaint hotline

Important: This page reports public records from the California Department of Social Services, Community Care Licensing Division (state data file dated November 1, 2026). A complaint or citation is the state’s finding at the time; facilities can correct deficiencies and appeal. Beverly Law has not inspected this facility, and this page is not legal advice. Last updated: November 2, 2026.

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