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Inn at the Park Ventura (Woodland Hills): State Complaints and Citations

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Published by Beverly Law
Woodland Hills · License 195850339 · 200 beds
Inn at the Park Ventura is a 200-bed residential care facility for the elderly (assisted living) in Woodland Hills, licensed by the California Department of Social Services. Since January 2023, state licensing investigated 36 complaints there; 7 had at least one allegation substantiated (12 substantiated allegations in all), and complaint investigations led to 6 Type A citations, the category for an immediate risk to residents. In Los Angeles County, 26% of licensed assisted living homes had a substantiated complaint in that period.

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Facility
Inn at the Park Ventura
Address
21200 Ventura Blvd, Woodland Hills, CA 91364
Licensee
Ventura Park Management LLC
State license number
195850339
Licensed beds
200
License status
Licensed
Last state visit
October 22, 2026

State record since 2023

Since January 1, 2023Count
Visits by state licensing51
Complaint investigation visits40
Complaints investigated36
Complaints with a substantiated allegation7
Substantiated allegations12
Type A citations from complaints6
Type B citations from complaints5
Type A citations from inspections and other visits (state 5-year total)2

Source: CDSS Care Facility Search, facility 195850339. The state publishes Type A citations from inspections and other visits only as a 5-year total, so that row is not limited to 2023.

Complaint investigations

ReceivedClosedFindingAllegations substantiatedType AType BState control number
October 7, 2026October 29, 2026Unsubstantiated0 of 10029-AS-20261007105121
March 25, 2026September 29, 2026Unsubstantiated0 of 10029-AS-20260325145946
April 2, 2026August 31, 2026Unsubstantiated0 of 10029-AS-20260402113333
July 8, 2026August 28, 2026Unsubstantiated0 of 10029-AS-20260708103856
April 10, 2026July 29, 2026Unsubstantiated0 of 20029-AS-20260410094024
December 23, 2025February 27, 2026Unsubstantiated0 of 10029-AS-20251223091758
December 22, 2025January 28, 2026Unsubstantiated0 of 20029-AS-20251222115912
January 13, 2026January 27, 2026Unsubstantiated0 of 10029-AS-20260113100622
October 17, 2025November 26, 2025Unsubstantiated0 of 30029-AS-20251017100345
October 6, 2025November 26, 2025Unsubstantiated0 of 20029-AS-20251006104545
August 18, 2025September 30, 2025Unsubstantiated0 of 10029-AS-20250818130840
August 13, 2025September 30, 2025Unsubstantiated0 of 20029-AS-20250813130227
July 3, 2025August 29, 2025Unsubstantiated0 of 10029-AS-20250703114209
February 26, 2025July 30, 2025Unsubstantiated0 of 50029-AS-20250226163350
February 14, 2025July 30, 2025Substantiated1 of 60129-AS-20250214131031
April 22, 2025May 30, 2025Unsubstantiated0 of 10029-AS-20250422113340
February 12, 2025April 30, 2025Unsubstantiated0 of 20029-AS-20250212142037
February 4, 2025April 30, 2025Unsubstantiated0 of 20029-AS-20250204095956
July 15, 2024March 28, 2025Substantiated3 of 51229-AS-20240715081958
December 16, 2024February 28, 2025Unsubstantiated0 of 10029-AS-20241216151032
December 6, 2024February 28, 2025Unsubstantiated0 of 10029-AS-20241206094839
August 21, 2024February 25, 2025Unsubstantiated0 of 20029-AS-20240821151342
November 17, 2023December 27, 2024Substantiated1 of 41029-AS-20231117153705
March 6, 2024November 26, 2024Substantiated3 of 33029-AS-20240306081830
August 1, 2024October 29, 2024Unsubstantiated0 of 90029-AS-20240801124831
February 29, 2024July 31, 2024Substantiated2 of 21129-AS-20240229131712
January 22, 2024July 31, 2024Unsubstantiated0 of 40029-AS-20240122102959
February 13, 2024April 30, 2024Unsubstantiated0 of 10029-AS-20240213163305
January 4, 2024April 30, 2024Substantiated1 of 30029-AS-20240104092147
October 9, 2023April 30, 2024Unsubstantiated0 of 50029-AS-20231009145534
December 18, 2023March 28, 2024Unsubstantiated0 of 10029-AS-20231218082642
November 16, 2023March 28, 2024Unsubstantiated0 of 10029-AS-20231116084346
August 29, 2023March 28, 2024Unsubstantiated0 of 30029-AS-20230829112438
September 6, 2023January 30, 2024Unsubstantiated0 of 20029-AS-20230906162620
August 31, 2023January 30, 2024Substantiated1 of 10129-AS-20230831162522
August 7, 2023August 23, 2023Unsubstantiated0 of 20029-AS-20230807131405

Each complaint’s state report, with the allegations and the citations, is on the facility’s CDSS Care Facility Search page under Reports.

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What the state record means

  • Type A citation: the state’s form defines these as violations “that if not corrected, have a direct and immediate risk to the health, safety or personal rights of clients in care” (CDSS form LIC 9099).
  • Type B citation: violations that, without correction, could become a risk to residents, or recordkeeping violations that affect their care (LIC 9099).
  • Substantiated: the state found the complaint “represents factual events that require action by the licensee, the Department, or other agencies.” Unsubstantiated means the evidence was not enough to compel further action; it does not mean the event did not happen. Unfounded means the complaint was without merit (CDSS PIN 19-01-CCLD).

If a resident was hurt

A resident, or the family after a death, can bring negligence and wrongful death claims against an assisted living home, and an elder abuse claim when the neglect or abuse was reckless, oppressive, fraudulent or malicious, which allows added remedies, including attorney fees (Welfare and Institutions Code 15657). The state licensing file, the resident’s records and the home’s incident reports are usually the core evidence. Talk to a Los Angeles assisted living abuse lawyer →

How to report a problem

Call the Community Care Licensing complaint hotline at 1-844-538-8766 or file online at complaints.ccld.dss.ca.gov. Your name stays anonymous unless you give permission to use it, and the local licensing office makes an unannounced visit to investigate within 10 days of receiving the complaint (CDSS). If someone is in danger, call 911.

Questions families ask

Has Inn at the Park Ventura been cited by the state?

Since January 2023, complaint investigations at Inn at the Park Ventura led to 6 Type A and 5 Type B citations, and 7 of 36 complaints had a substantiated allegation, according to the California Department of Social Services.

How do I file a complaint about an assisted living home in California?

Call the Community Care Licensing complaint hotline at 1-844-538-8766 or file online at complaints.ccld.dss.ca.gov. Your name stays anonymous unless you give permission to use it.

Can you sue an assisted living facility for neglect in California?

Yes. A resident, or the family after a death, can bring negligence and wrongful death claims, and an elder abuse claim when the neglect or abuse was reckless, oppressive, fraudulent or malicious. Beverly Law offers a free consultation, and you owe no fees or costs unless we win.

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Related pages

All Los Angeles County assisted living records · Assisted living abuse lawyer · Los Angeles County nursing homes

Sources

  1. CDSS Care Facility Search: Inn at the Park Ventura (195850339)
  2. CDSS form LIC 9099 (citation types)
  3. CDSS PIN 19-01-CCLD (complaint findings)
  4. CDSS Community Care Licensing complaint hotline

Important: This page reports public records from the California Department of Social Services, Community Care Licensing Division (state data file dated November 1, 2026). A complaint or citation is the state’s finding at the time; facilities can correct deficiencies and appeal. Beverly Law has not inspected this facility, and this page is not legal advice. Last updated: November 2, 2026.

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