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Huntington Retirement Hotel (Torrance): State Complaints and Citations

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Torrance · License 191600341 · 155 beds
Huntington Retirement Hotel is a 155-bed residential care facility for the elderly (assisted living) in Torrance, licensed by the California Department of Social Services. Since January 2023, state licensing investigated 19 complaints there; 1 had at least one allegation substantiated (2 substantiated allegations in all), and complaint investigations led to 1 Type A citation, the category for an immediate risk to residents. In Los Angeles County, 26% of licensed assisted living homes had a substantiated complaint in that period.

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Facility
Huntington Retirement Hotel
Address
20920 Earl Street, Torrance, CA 90503
Licensee
Adf Investments
State license number
191600341
Licensed beds
155
License status
Licensed
Last state visit
October 15, 2026

State record since 2023

Since January 1, 2023Count
Visits by state licensing27
Complaint investigation visits22
Complaints investigated19
Complaints with a substantiated allegation1
Substantiated allegations2
Type A citations from complaints1
Type B citations from complaints0
Type A citations from inspections and other visits (state 5-year total)0

Source: CDSS Care Facility Search, facility 191600341. The state publishes Type A citations from inspections and other visits only as a 5-year total, so that row is not limited to 2023.

Complaint investigations

ReceivedClosedFindingAllegations substantiatedType AType BState control number
October 1, 2026October 14, 2026Unsubstantiated0 of 10011-AS-20261001142907
January 12, 2026February 19, 2026Unsubstantiated0 of 20011-AS-20260112152647
December 18, 2025January 8, 2026Unsubstantiated0 of 30011-AS-20251218091158
September 29, 2025November 10, 2025Unsubstantiated0 of 40011-AS-20250929115336
August 29, 2025September 19, 2025Unsubstantiated0 of 10011-AS-20250829104310
August 4, 2025September 4, 2025Unfounded0 of 10011-AS-20250804235957
August 1, 2025September 4, 2025Unsubstantiated0 of 60011-AS-20250801154844
July 21, 2025September 4, 2025Unsubstantiated0 of 70011-AS-20250721093051
May 1, 2025June 2, 2025Unsubstantiated0 of 10011-AS-20250501111925
February 20, 2025March 20, 2025Unsubstantiated0 of 30011-AS-20250220123854
October 18, 2022September 11, 2024Unsubstantiated0 of 90011-AS-20221018145350
January 24, 2023July 19, 2024Unsubstantiated0 of 40011-AS-20230124145947
February 3, 2022March 22, 2024Unsubstantiated0 of 40011-AS-20220203143532
March 8, 2024March 21, 2024Unsubstantiated0 of 10011-AS-20240308103101
December 7, 2023January 17, 2024Unsubstantiated0 of 20011-AS-20231207165318
November 6, 2023December 6, 2023Unsubstantiated0 of 50011-AS-20231106153410
October 18, 2023December 4, 2023Unsubstantiated0 of 10011-AS-20231018145116
September 13, 2022September 22, 2023Substantiated2 of 31011-AS-20220913161318
February 6, 2023July 7, 2023Unsubstantiated0 of 10011-AS-20230206171432

Each complaint’s state report, with the allegations and the citations, is on the facility’s CDSS Care Facility Search page under Reports.

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What the state record means

  • Type A citation: the state’s form defines these as violations “that if not corrected, have a direct and immediate risk to the health, safety or personal rights of clients in care” (CDSS form LIC 9099).
  • Type B citation: violations that, without correction, could become a risk to residents, or recordkeeping violations that affect their care (LIC 9099).
  • Substantiated: the state found the complaint “represents factual events that require action by the licensee, the Department, or other agencies.” Unsubstantiated means the evidence was not enough to compel further action; it does not mean the event did not happen. Unfounded means the complaint was without merit (CDSS PIN 19-01-CCLD).

If a resident was hurt

A resident, or the family after a death, can bring negligence and wrongful death claims against an assisted living home, and an elder abuse claim when the neglect or abuse was reckless, oppressive, fraudulent or malicious, which allows added remedies, including attorney fees (Welfare and Institutions Code 15657). The state licensing file, the resident’s records and the home’s incident reports are usually the core evidence. Talk to a Los Angeles assisted living abuse lawyer →

How to report a problem

Call the Community Care Licensing complaint hotline at 1-844-538-8766 or file online at complaints.ccld.dss.ca.gov. Your name stays anonymous unless you give permission to use it, and the local licensing office makes an unannounced visit to investigate within 10 days of receiving the complaint (CDSS). If someone is in danger, call 911.

Questions families ask

Has Huntington Retirement Hotel been cited by the state?

Since January 2023, complaint investigations at Huntington Retirement Hotel led to 1 Type A and 0 Type B citations, and 1 of 19 complaints had a substantiated allegation, according to the California Department of Social Services.

How do I file a complaint about an assisted living home in California?

Call the Community Care Licensing complaint hotline at 1-844-538-8766 or file online at complaints.ccld.dss.ca.gov. Your name stays anonymous unless you give permission to use it.

Can you sue an assisted living facility for neglect in California?

Yes. A resident, or the family after a death, can bring negligence and wrongful death claims, and an elder abuse claim when the neglect or abuse was reckless, oppressive, fraudulent or malicious. Beverly Law offers a free consultation, and you owe no fees or costs unless we win.

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BEVERLY LAW · ELDER ABUSE ATTORNEYS

Assisted living abuse lawyer in Torrance — Beverly Law

If your loved one was hurt at an assisted living home in Torrance, talk to a California elder abuse attorney. Free, confidential, English or Spanish. You owe no fees or costs unless we win.

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Related pages

All Los Angeles County assisted living records · Assisted living abuse lawyer · Los Angeles County nursing homes

Sources

  1. CDSS Care Facility Search: Huntington Retirement Hotel (191600341)
  2. CDSS form LIC 9099 (citation types)
  3. CDSS PIN 19-01-CCLD (complaint findings)
  4. CDSS Community Care Licensing complaint hotline

Important: This page reports public records from the California Department of Social Services, Community Care Licensing Division (state data file dated November 1, 2026). A complaint or citation is the state’s finding at the time; facilities can correct deficiencies and appeal. Beverly Law has not inspected this facility, and this page is not legal advice. Last updated: November 2, 2026.

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