Artisan and Truckers Casualty Company Claims

Artisan and Truckers Casualty Company is a Progressive insurer whose commercial business is mostly auto coverage for small businesses, most of them insuring two or fewer vehicles (Wisconsin OCI). If a work truck or van it insures hit you, report the claim through Progressive Commercial at 1-800-776-4737, which Progressive says is available 24/7 (Progressive Commercial). Beverly Law does not work for or with Artisan and Truckers or Progressive.

Who is Artisan and Truckers Casualty Company?

The Wisconsin insurance regulator’s examination report, covering the period ending December 31, 2022, describes Artisan and Truckers as a Wisconsin company owned by The Progressive Corporation through its commercial lines segment. It was incorporated in Florida in 1994 under another name and took its current name in 2006. The report says its commercial business is mainly auto insurance for cars and trucks owned or run mostly by small businesses, with most customers insuring two or fewer vehicles. It also writes personal auto and other personal lines in Wisconsin and Oregon. The report lists the states where it is licensed, and California, Texas and Washington are not on that list, so in these three states you are most likely to meet an Artisan and Truckers policy on a vehicle based in another state. The report says it has no employees of its own; Progressive affiliates run it from Cleveland, Ohio.

The Missouri Department of Insurance lists it under NAIC number 10194 with a Cleveland mailing address (Missouri DOI). Because the name on your paperwork says “Artisan and Truckers” but the claim is handled by Progressive, it can be confusing. Commercial auto claims are reported through Progressive Commercial, so the adjuster may introduce themselves as calling from Progressive. Write down both names in your notes so your records match the police report and the insurance card.

How do I report a claim?

Call 1-800-776-4737. Progressive Commercial’s claims page also has a link for viewing an existing claim online without an account. When you call, have:

• The policy number from the driver’s insurance card, if you have it.
• The business name on the vehicle and, for a truck, its USDOT number from SAFER.
• The police report number and the date and place of the crash.
• Photos of the vehicles, the scene and your injuries.

Progressive says a claims representative usually reaches out by the end of the business day to schedule an inspection. That first call is often about vehicle damage. Ask for a separate adjuster for your injury claim, and get that person’s name and number.

How much insurance does a small business vehicle carry?

This is where these claims differ from big-rig cases. The federal minimum of $750,000 applies to most interstate for-hire freight trucks of 10,001 pounds or more (49 CFR 387.9). A plumber’s van or a contractor’s pickup that never crosses state lines may only carry the state minimum:

Many businesses buy more than the minimum, but you will not know until you ask. Request the limits in writing early. If the limits are low and your injuries are serious, your own uninsured or underinsured motorist coverage may matter, and so may whether the driver was working for another company at the time.

What will the adjuster want from me?

Expect a request for a recorded statement and for medical records. You can give the basic facts and decline the recording until you are ready. Limit any medical authorization to the injuries and dates related to this crash. If the adjuster asks whether you were hurt before, answer honestly and briefly; prior conditions do not bar a claim, but the insurer may argue about which injuries came from this crash.

What rules protect claimants in California, Texas and Washington?

California’s fair claims rules apply to third-party claimants (10 CCR 2695.2), and an insurer generally must accept or deny within 40 calendar days after proof of claim, or explain in writing every 30 days (10 CCR 2695.7). Washington generally requires acknowledgment of a claim within 10 business days (WAC 284-30-360). The Texas Department of Insurance advises getting a refusal to pay explained in writing (TDI). Texas cases are handled by the firm’s Texas-licensed attorneys, Joyce Ondich and John Efstathiou.

What to do now

1. See a doctor and keep every record.
2. Photograph the business name and any numbers on the vehicle.
3. Report the claim at 1-800-776-4737.
4. Ask for an injury adjuster separate from the property adjuster.
5. Ask in writing for the policy’s liability limits.
6. Check your own policy for underinsured motorist coverage.
7. Talk to a lawyer before you accept a settlement.

Get help with an Artisan and Truckers claim

Beverly Law offers free case reviews in English and Spanish at (310) 552-6959. You owe no fees or costs unless we win. Browse our other truck insurance claims guides.

Common questions

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Important: This page is general information, not legal advice, and reading it does not create an attorney-client relationship with Beverly Law. Laws change and every case is different; talk to a lawyer about your own situation. Attorney advertising. Prior results do not guarantee a similar outcome. You owe no fees or costs unless we win. Texas cases are handled by the firm’s Texas-licensed attorneys, Joyce Ondich and John Efstathiou. Last reviewed: 2026-11-12.