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State record since 2023
| Since January 1, 2023 | Count |
|---|---|
| Visits by state licensing | 110 |
| Complaint investigation visits | 91 |
| Complaints investigated | 73 |
| Complaints with a substantiated allegation | 25 |
| Substantiated allegations | 36 |
| Type A citations from complaints | 7 |
| Type B citations from complaints | 26 |
| Type A citations from inspections and other visits (state 5-year total) | 3 |
Source: CDSS Care Facility Search, facility 198603162. The state publishes Type A citations from inspections and other visits only as a 5-year total, so that row is not limited to 2023.
Complaint investigations
| Received | Closed | Finding | Allegations substantiated | Type A | Type B | State control number |
|---|---|---|---|---|---|---|
| August 17, 2026 | October 22, 2026 | Unsubstantiated | 0 of 1 | 0 | 0 | 28-AS-20260817151441 |
| August 27, 2026 | September 15, 2026 | Unsubstantiated | 0 of 1 | 0 | 0 | 28-AS-20260827103738 |
| May 18, 2026 | September 4, 2026 | Unsubstantiated | 0 of 2 | 0 | 0 | 28-AS-20260518150011 |
| May 1, 2026 | August 25, 2026 | Substantiated | 2 of 3 | 0 | 2 | 28-AS-20260501141051 |
| April 8, 2026 | August 13, 2026 | Unsubstantiated | 0 of 1 | 0 | 0 | 28-AS-20260408143644 |
| October 30, 2025 | July 24, 2026 | Substantiated | 1 of 1 | 1 | 0 | 28-AS-20251030164022 |
| April 27, 2026 | May 28, 2026 | Substantiated | 2 of 2 | 1 | 1 | 28-AS-20260427140812 |
| July 17, 2025 | May 7, 2026 | Substantiated | 3 of 5 | 2 | 1 | 28-AS-20250717142605 |
| January 28, 2026 | February 26, 2026 | Unsubstantiated | 0 of 1 | 0 | 0 | 28-AS-20260128085216 |
| December 10, 2025 | February 24, 2026 | Unsubstantiated | 0 of 2 | 0 | 0 | 28-AS-20251210115908 |
| November 20, 2025 | February 10, 2026 | Unsubstantiated | 0 of 1 | 0 | 0 | 28-AS-20251120155712 |
| July 28, 2025 | January 15, 2026 | Substantiated | 1 of 4 | 0 | 1 | 28-AS-20250728095405 |
| October 21, 2025 | December 4, 2025 | Unsubstantiated | 0 of 4 | 0 | 0 | 28-AS-20251021104817 |
| October 29, 2025 | December 2, 2025 | Unsubstantiated | 0 of 3 | 0 | 0 | 28-AS-20251029101156 |
| October 6, 2025 | December 2, 2025 | Unsubstantiated | 0 of 6 | 0 | 0 | 28-AS-20251006120341 |
| November 5, 2025 | November 25, 2025 | Unsubstantiated | 0 of 1 | 0 | 0 | 28-AS-20251105142214 |
| October 28, 2025 | November 24, 2025 | Substantiated | 1 of 2 | 0 | 1 | 28-AS-20251028084138 |
| July 1, 2025 | September 2, 2025 | Substantiated | 3 of 8 | 1 | 1 | 28-AS-20250701090048 |
| May 29, 2025 | July 8, 2025 | Unsubstantiated | 0 of 3 | 0 | 0 | 28-AS-20250529130258 |
| April 4, 2025 | April 24, 2025 | Unsubstantiated | 0 of 1 | 0 | 0 | 28-AS-20250404091749 |
| March 21, 2025 | April 17, 2025 | Unsubstantiated | 0 of 1 | 0 | 0 | 28-AS-20250321105924 |
| November 18, 2024 | January 14, 2025 | Substantiated | 1 of 7 | 0 | 1 | 28-AS-20241118145129 |
| December 9, 2024 | January 7, 2025 | Unsubstantiated | 0 of 1 | 0 | 0 | 28-AS-20241209093245 |
| December 2, 2024 | December 10, 2024 | Unsubstantiated | 0 of 3 | 0 | 0 | 28-AS-20241202095328 |
| August 1, 2024 | August 21, 2024 | Unsubstantiated | 0 of 6 | 0 | 0 | 28-AS-20240801160346 |
| May 15, 2024 | July 31, 2024 | Substantiated | 1 of 1 | 0 | 1 | 28-AS-20240515115023 |
| April 6, 2023 | June 19, 2024 | Unsubstantiated | 0 of 3 | 0 | 0 | 28-AS-20230406103046 |
| March 15, 2024 | June 4, 2024 | Unsubstantiated | 0 of 2 | 0 | 0 | 28-AS-20240315094335 |
| May 14, 2024 | May 31, 2024 | Substantiated | 2 of 5 | 1 | 0 | 28-AS-20240514095705 |
| August 14, 2023 | May 23, 2024 | Substantiated | 1 of 7 | 0 | 1 | 28-AS-20230814092308 |
| October 20, 2023 | May 1, 2024 | Unsubstantiated | 0 of 3 | 0 | 0 | 28-AS-20231020093532 |
| February 27, 2024 | April 4, 2024 | Unsubstantiated | 0 of 1 | 0 | 0 | 28-AS-20240227155221 |
| March 18, 2022 | March 27, 2024 | Unsubstantiated | 0 of 1 | 0 | 0 | 28-AS-20220318093921 |
| February 7, 2022 | March 12, 2024 | Substantiated | 1 of 11 | 0 | 1 | 28-AS-20220207115219 |
| September 22, 2022 | February 14, 2024 | Unsubstantiated | 0 of 2 | 0 | 0 | 28-AS-20220922092309 |
| March 17, 2022 | February 8, 2024 | Unsubstantiated | 0 of 5 | 0 | 0 | 28-AS-20220317104159 |
| July 21, 2023 | January 25, 2024 | Unsubstantiated | 0 of 1 | 0 | 0 | 28-AS-20230721141211 |
| August 30, 2022 | January 24, 2024 | Substantiated | 1 of 9 | 0 | 1 | 28-AS-20220830111314 |
| December 11, 2023 | January 22, 2024 | Unsubstantiated | 0 of 3 | 0 | 0 | 28-AS-20231211153326 |
| March 22, 2022 | January 11, 2024 | Unsubstantiated | 0 of 3 | 0 | 0 | 28-AS-20220322090350 |
| November 27, 2023 | December 29, 2023 | Unsubstantiated | 0 of 1 | 0 | 0 | 28-AS-20231127095511 |
| April 10, 2023 | December 29, 2023 | Unsubstantiated | 0 of 3 | 0 | 0 | 28-AS-20230410123136 |
| February 16, 2023 | October 31, 2023 | Unsubstantiated | 0 of 1 | 0 | 0 | 28-AS-20230216131906 |
| September 28, 2023 | October 17, 2023 | Substantiated | 2 of 2 | 0 | 2 | 28-AS-20230928134929 |
| May 22, 2023 | October 5, 2023 | Unsubstantiated | 0 of 2 | 0 | 0 | 28-AS-20230522092621 |
| August 28, 2023 | September 20, 2023 | Unsubstantiated | 0 of 1 | 0 | 0 | 28-AS-20230828101736 |
| March 25, 2021 | September 19, 2023 | Unsubstantiated | 0 of 5 | 0 | 0 | 28-AS-20210325142606 |
| June 23, 2023 | September 14, 2023 | Unsubstantiated | 0 of 1 | 0 | 0 | 28-AS-20230623144233 |
| April 14, 2022 | September 12, 2023 | Unsubstantiated | 0 of 2 | 0 | 0 | 28-AS-20220414132650 |
| February 9, 2023 | September 5, 2023 | Substantiated | 1 of 2 | 0 | 1 | 28-AS-20230209174510 |
| June 29, 2022 | August 28, 2023 | Substantiated | 1 of 4 | 1 | 0 | 28-AS-20220629141124 |
| July 11, 2023 | August 22, 2023 | Substantiated | 1 of 1 | 0 | 1 | 28-AS-20230711153435 |
| May 12, 2023 | August 1, 2023 | Substantiated | 1 of 1 | 0 | 1 | 28-AS-20230512150458 |
| May 8, 2023 | August 1, 2023 | Substantiated | 2 of 3 | 0 | 1 | 28-AS-20230508083627 |
| January 17, 2023 | June 23, 2023 | Substantiated | 1 of 3 | 0 | 1 | 28-AS-20230117134559 |
| December 29, 2021 | June 22, 2023 | Substantiated | 1 of 1 | 0 | 1 | 28-AS-20211229150408 |
| March 4, 2021 | June 21, 2023 | Substantiated | 1 of 3 | 0 | 1 | 28-AS-20210304103655 |
| March 20, 2023 | June 8, 2023 | Unsubstantiated | 0 of 5 | 0 | 0 | 28-AS-20230320125600 |
| April 27, 2023 | May 18, 2023 | Unsubstantiated | 0 of 1 | 0 | 0 | 28-AS-20230427130936 |
| January 24, 2023 | May 12, 2023 | Unsubstantiated | 0 of 3 | 0 | 0 | 28-AS-20230124104621 |
| April 10, 2023 | May 10, 2023 | Unsubstantiated | 0 of 1 | 0 | 0 | 28-AS-20230410112405 |
| September 19, 2022 | May 8, 2023 | Unsubstantiated | 0 of 3 | 0 | 0 | 28-AS-20220919170436 |
| April 6, 2023 | May 4, 2023 | Unsubstantiated | 0 of 1 | 0 | 0 | 28-AS-20230406095433 |
| March 21, 2022 | May 2, 2023 | Unsubstantiated | 0 of 2 | 0 | 0 | 28-AS-20220321101032 |
| November 22, 2021 | April 26, 2023 | Substantiated | 2 of 5 | 0 | 2 | 28-AS-20211122141422 |
| March 20, 2023 | April 25, 2023 | Unsubstantiated | 0 of 4 | 0 | 0 | 28-AS-20230320090047 |
| February 9, 2023 | April 25, 2023 | Unsubstantiated | 0 of 1 | 0 | 0 | 28-AS-20230209175650 |
| March 6, 2023 | April 13, 2023 | Substantiated | 1 of 7 | 0 | 1 | 28-AS-20230306081511 |
| February 23, 2023 | March 30, 2023 | Unsubstantiated | 0 of 1 | 0 | 0 | 28-AS-20230223082336 |
| March 13, 2023 | March 28, 2023 | Unsubstantiated | 0 of 1 | 0 | 0 | 28-AS-20230313084233 |
| June 30, 2022 | February 14, 2023 | Unsubstantiated | 0 of 4 | 0 | 0 | 28-AS-20220630153013 |
| December 23, 2022 | February 2, 2023 | Substantiated | 2 of 7 | 0 | 2 | 28-AS-20221223121344 |
| March 2, 2022 | January 10, 2023 | Unsubstantiated | 0 of 6 | 0 | 0 | 28-AS-20220302112849 |
Each complaint’s state report, with the allegations and the citations, is on the facility’s CDSS Care Facility Search page under Reports.
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We read the state licensing record and what happened with you, and tell you plainly whether there is a case. You owe no fees or costs unless we win.
What the state record means
- Type A citation: the state’s form defines these as violations “that if not corrected, have a direct and immediate risk to the health, safety or personal rights of clients in care” (CDSS form LIC 9099).
- Type B citation: violations that, without correction, could become a risk to residents, or recordkeeping violations that affect their care (LIC 9099).
- Substantiated: the state found the complaint “represents factual events that require action by the licensee, the Department, or other agencies.” Unsubstantiated means the evidence was not enough to compel further action; it does not mean the event did not happen. Unfounded means the complaint was without merit (CDSS PIN 19-01-CCLD).
If a resident was hurt
A resident, or the family after a death, can bring negligence and wrongful death claims against an assisted living home, and an elder abuse claim when the neglect or abuse was reckless, oppressive, fraudulent or malicious, which allows added remedies, including attorney fees (Welfare and Institutions Code 15657). The state licensing file, the resident’s records and the home’s incident reports are usually the core evidence. Talk to a Los Angeles assisted living abuse lawyer →
How to report a problem
Call the Community Care Licensing complaint hotline at 1-844-538-8766 or file online at complaints.ccld.dss.ca.gov. Your name stays anonymous unless you give permission to use it, and the local licensing office makes an unannounced visit to investigate within 10 days of receiving the complaint (CDSS). If someone is in danger, call 911.
Questions families ask
Has Whittier Glen Assisted Living been cited by the state?
Since January 2023, complaint investigations at Whittier Glen Assisted Living led to 7 Type A and 26 Type B citations, and 25 of 73 complaints had a substantiated allegation, according to the California Department of Social Services.
How do I file a complaint about an assisted living home in California?
Call the Community Care Licensing complaint hotline at 1-844-538-8766 or file online at complaints.ccld.dss.ca.gov. Your name stays anonymous unless you give permission to use it.
Can you sue an assisted living facility for neglect in California?
Yes. A resident, or the family after a death, can bring negligence and wrongful death claims, and an elder abuse claim when the neglect or abuse was reckless, oppressive, fraudulent or malicious. Beverly Law offers a free consultation, and you owe no fees or costs unless we win.
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Assisted living abuse lawyer in Whittier — Beverly Law
If your loved one was hurt at an assisted living home in Whittier, talk to a California elder abuse attorney. Free, confidential, English or Spanish. You owe no fees or costs unless we win.
Related pages
All Los Angeles County assisted living records · Assisted living abuse lawyer · Los Angeles County nursing homes
Sources
Important: This page reports public records from the California Department of Social Services, Community Care Licensing Division (state data file dated November 1, 2026). A complaint or citation is the state’s finding at the time; facilities can correct deficiencies and appeal. Beverly Law has not inspected this facility, and this page is not legal advice. Last updated: November 2, 2026.