Complaints and incidents
Complaints and facility-reported incidents. Each intake shows when it was received, the allegation categories (for example abuse, with subcategories such as physical, verbal or sexual), and the outcome. “Substantiated” means CDPH found evidence supporting the allegation; “unsubstantiated” means it could not confirm it.
Citations (state enforcement actions)
State enforcement actions. These are citations and penalties. California classes citations by seriousness: Class AA means a violation CDPH found was a direct proximate cause of a resident’s death, Class A means imminent danger or a substantial probability of death or serious harm, and Class B relates directly to health, safety or security. The citation notice explains what happened and whether the facility appealed.
Inspection reports (CMS-2567)
Federal survey deficiencies. CDPH inspects nursing homes for Medicare and writes the findings on a CMS-2567 report. Each deficiency carries an F-tag (F600 is abuse and neglect, F686 pressure ulcers, F689 accidents and falls) and a severity letter from A to L; G through I mean actual harm and J through L immediate jeopardy.
What the records do not tell you
Limits. Records are redacted, so residents and most staff are not named. Recent complaints may still be open. A facility with few records is not necessarily safe, and a citation is a regulatory finding, not a court judgment.
Los Angeles County, already organized
For Los Angeles County, we pulled every skilled nursing facility’s Cal Health Find record from 2023 forward, read the citation notices and 2567 reports behind the serious findings, and organized them facility by facility: Los Angeles County nursing home records.
How to file a complaint
- CDPH: File a complaint
- California Long-Term Care Ombudsman CRISISline: 1-800-231-4024 (24 hours)
- If someone is in danger, call 911.
Free nursing home case review
We read the inspection record and the chart with you and tell you plainly whether there is a case. You pay no fees and no costs unless we win.
Talk to a California nursing home abuse lawyer
Beverly Law represents residents and families in claims against nursing homes for abuse, neglect, bed sores, falls and fractures, sexual abuse, dehydration and malnutrition, medication errors and wrongful death. We start with the same public record shown on these pages, then request the resident’s chart and staffing records.
California’s Elder Abuse and Dependent Adult Civil Protection Act allows added remedies, including attorney fees, when neglect or abuse is proven to be reckless, oppressive, fraudulent or malicious (Welfare and Institutions Code section 15657). Filing deadlines can be as short as one year depending on the claim, so talk to a lawyer early. The consultation is free, in English or Spanish, and you owe no fees and no costs unless we win. Call (310) 552-6959.
Talk to a Los Angeles nursing home abuse lawyer →
Questions families ask
How do I file a complaint against a California nursing home?
File it with CDPH online or by calling the local district office; you can file anonymously. CDPH must investigate complaints, and the outcome later appears on Cal Health Find.
Where can I find nursing home ratings in California?
Medicare Care Compare gives each certified nursing home a one-to-five-star rating and shows an abuse icon for facilities recently cited for abuse. Cal Health Find holds the state citations and complaint outcomes. Our facility pages show both side by side.
How much does a nursing home abuse lawyer cost?
Beverly Law takes nursing home cases on contingency: the consultation is free and you owe no attorney fees and no costs unless we recover money for you.
Do I need a lawyer to report nursing home abuse?
No. Anyone can report abuse to CDPH, the long-term care ombudsman or police. A lawyer helps if you want the facility held financially responsible, and can preserve the chart, staffing records and video before they are lost.
Related pages
Sexual abuse reports · Bed sores · Falls · Dehydration and sepsis
Sources
Important: This page reports findings from public records of the California Department of Public Health and the Centers for Medicare & Medicaid Services. A citation or deficiency is a regulatory finding by a government agency; it is not a court judgment and not proof of civil or criminal liability. Criminal defendants are presumed innocent unless proven guilty. Lawsuit allegations are claims, not findings. This page is general information, not legal advice, and reading it does not create an attorney-client relationship with Beverly Law. Attorney advertising. Prior results do not guarantee a similar outcome. Data as of: October 30, 2026. Methodology and corrections.