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Glen Park at Glendale – Boynton St (Glendale): State Complaints and Citations

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Glendale · License 197608505 · 98 beds
Glen Park at Glendale – Boynton St is a 98-bed residential care facility for the elderly (assisted living) in Glendale, licensed by the California Department of Social Services. Since January 2023, state licensing investigated 52 complaints there; 11 had at least one allegation substantiated (12 substantiated allegations in all), and complaint investigations led to 10 Type A citations, the category for an immediate risk to residents. In Los Angeles County, 26% of licensed assisted living homes had a substantiated complaint in that period.

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Facility
Glen Park at Glendale – Boynton St
Address
1250 Boynton St, Glendale, CA 91205
Licensee
Glen Park at Glendale – Boynton St
State license number
197608505
Licensed beds
98
License status
Licensed
Last state visit
October 28, 2026

State record since 2023

Since January 1, 2023Count
Visits by state licensing73
Complaint investigation visits65
Complaints investigated52
Complaints with a substantiated allegation11
Substantiated allegations12
Type A citations from complaints10
Type B citations from complaints6
Type A citations from inspections and other visits (state 5-year total)1

Source: CDSS Care Facility Search, facility 197608505. The state publishes Type A citations from inspections and other visits only as a 5-year total, so that row is not limited to 2023.

Complaint investigations

ReceivedClosedFindingAllegations substantiatedType AType BState control number
May 29, 2025September 30, 2026Unsubstantiated0 of 40031-AS-20250529103419
November 24, 2025September 22, 2026Unsubstantiated0 of 10031-AS-20251124093258
June 6, 2025September 1, 2026Substantiated2 of 40331-AS-20250606101944
August 11, 2025July 31, 2026Unsubstantiated0 of 30031-AS-20250811124846
May 11, 2026June 5, 2026Unsubstantiated0 of 20031-AS-20260511145120
March 26, 2026June 3, 2026Unsubstantiated0 of 10031-AS-20260326152151
September 29, 2025May 8, 2026Substantiated1 of 10131-AS-20250929135423
January 14, 2026April 16, 2026Unsubstantiated0 of 10031-AS-20260114125531
February 23, 2026March 19, 2026Unsubstantiated0 of 10031-AS-20260223090016
January 29, 2026March 13, 2026Substantiated1 of 11031-AS-20260129081307
November 20, 2025March 2, 2026Unsubstantiated0 of 20031-AS-20251120120416
August 21, 2025February 23, 2026Unsubstantiated0 of 10031-AS-20250821090734
January 7, 2026February 5, 2026Unsubstantiated0 of 10031-AS-20260107164256
June 20, 2025January 6, 2026Unsubstantiated0 of 30031-AS-20250620115653
December 1, 2025December 24, 2025Unsubstantiated0 of 40031-AS-20251201113926
June 26, 2025October 17, 2025Unsubstantiated0 of 10031-AS-20250626110852
March 25, 2025September 20, 2025Unsubstantiated0 of 20031-AS-20250325144144
August 21, 2025September 9, 2025Unsubstantiated0 of 10031-AS-20250821130800
July 30, 2025August 28, 2025Substantiated1 of 21031-AS-20250730155846
March 25, 2025August 13, 2025Unsubstantiated0 of 50031-AS-20250325084258
July 7, 2025August 5, 2025Unsubstantiated0 of 10031-AS-20250707094244
November 21, 2024July 10, 2025Unsubstantiated0 of 10031-AS-20241121093525
April 25, 2024July 10, 2025Unsubstantiated0 of 50031-AS-20240425103743
September 12, 2024June 20, 2025Unsubstantiated0 of 30031-AS-20240912154746
October 23, 2024June 16, 2025Unsubstantiated0 of 50031-AS-20241023131909
September 12, 2024June 4, 2025Unsubstantiated0 of 10031-AS-20240912122906
December 10, 2024April 8, 2025Unsubstantiated0 of 10031-AS-20241210153519
September 25, 2024March 18, 2025Unsubstantiated0 of 10031-AS-20240925115531
January 14, 2025March 14, 2025Substantiated1 of 10131-AS-20250114084446
July 22, 2024January 6, 2025Unsubstantiated0 of 70031-AS-20240722200124
March 26, 2024December 12, 2024Unsubstantiated0 of 40031-AS-20240326093807
June 27, 2023November 8, 2024Unsubstantiated0 of 30031-AS-20230627165051
September 5, 2024October 29, 2024Substantiated1 of 32031-AS-20240905124218
June 12, 2024July 24, 2024Substantiated1 of 40131-AS-20240612080940
October 30, 2023July 15, 2024Substantiated1 of 11031-AS-20231030103931
February 22, 2023June 14, 2024Unsubstantiated0 of 20028-AS-20230222134544
May 9, 2023June 12, 2024Unsubstantiated0 of 30031-AS-20230509133727
October 27, 2023May 30, 2024Unsubstantiated0 of 80031-AS-20231027104543
March 25, 2024May 14, 2024Substantiated1 of 11031-AS-20240325110125
October 2, 2023May 14, 2024Unsubstantiated0 of 20031-AS-20231002125242
March 14, 2023May 14, 2024Unsubstantiated0 of 30028-AS-20230314164651
February 16, 2023March 26, 2024Unfounded0 of 10028-AS-20230216173146
September 21, 2023March 19, 2024Unsubstantiated0 of 20031-AS-20230921104845
March 13, 2023March 13, 2024Unsubstantiated0 of 10028-AS-20230313141306
September 19, 2023December 14, 2023Unsubstantiated0 of 10031-AS-20230919112018
September 13, 2023December 14, 2023Substantiated1 of 11031-AS-20230913123339
January 26, 2021October 12, 2023Substantiated1 of 13028-AS-20210126124057
May 25, 2023September 14, 2023Unsubstantiated0 of 10031-AS-20230525153815
May 8, 2023August 28, 2023Unsubstantiated0 of 10031-AS-20230508161732
March 10, 2021August 2, 2023Unsubstantiated0 of 10028-AS-20210310125323
November 5, 2021June 23, 2023Unsubstantiated0 of 20028-AS-20211105080603
June 11, 2021May 16, 2023Unsubstantiated0 of 50028-AS-20210611091608

Each complaint’s state report, with the allegations and the citations, is on the facility’s CDSS Care Facility Search page under Reports.

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What the state record means

  • Type A citation: the state’s form defines these as violations “that if not corrected, have a direct and immediate risk to the health, safety or personal rights of clients in care” (CDSS form LIC 9099).
  • Type B citation: violations that, without correction, could become a risk to residents, or recordkeeping violations that affect their care (LIC 9099).
  • Substantiated: the state found the complaint “represents factual events that require action by the licensee, the Department, or other agencies.” Unsubstantiated means the evidence was not enough to compel further action; it does not mean the event did not happen. Unfounded means the complaint was without merit (CDSS PIN 19-01-CCLD).

If a resident was hurt

A resident, or the family after a death, can bring negligence and wrongful death claims against an assisted living home, and an elder abuse claim when the neglect or abuse was reckless, oppressive, fraudulent or malicious, which allows added remedies, including attorney fees (Welfare and Institutions Code 15657). The state licensing file, the resident’s records and the home’s incident reports are usually the core evidence. Talk to a Los Angeles assisted living abuse lawyer →

How to report a problem

Call the Community Care Licensing complaint hotline at 1-844-538-8766 or file online at complaints.ccld.dss.ca.gov. Your name stays anonymous unless you give permission to use it, and the local licensing office makes an unannounced visit to investigate within 10 days of receiving the complaint (CDSS). If someone is in danger, call 911.

Questions families ask

Has Glen Park at Glendale – Boynton St been cited by the state?

Since January 2023, complaint investigations at Glen Park at Glendale – Boynton St led to 10 Type A and 6 Type B citations, and 11 of 52 complaints had a substantiated allegation, according to the California Department of Social Services.

How do I file a complaint about an assisted living home in California?

Call the Community Care Licensing complaint hotline at 1-844-538-8766 or file online at complaints.ccld.dss.ca.gov. Your name stays anonymous unless you give permission to use it.

Can you sue an assisted living facility for neglect in California?

Yes. A resident, or the family after a death, can bring negligence and wrongful death claims, and an elder abuse claim when the neglect or abuse was reckless, oppressive, fraudulent or malicious. Beverly Law offers a free consultation, and you owe no fees or costs unless we win.

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BEVERLY LAW · ELDER ABUSE ATTORNEYS

Assisted living abuse lawyer in Glendale — Beverly Law

If your loved one was hurt at an assisted living home in Glendale, talk to a California elder abuse attorney. Free, confidential, English or Spanish. You owe no fees or costs unless we win.

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Related pages

All Los Angeles County assisted living records · Assisted living abuse lawyer · Los Angeles County nursing homes

Sources

  1. CDSS Care Facility Search: Glen Park at Glendale – Boynton St (197608505)
  2. CDSS form LIC 9099 (citation types)
  3. CDSS PIN 19-01-CCLD (complaint findings)
  4. CDSS Community Care Licensing complaint hotline

Important: This page reports public records from the California Department of Social Services, Community Care Licensing Division (state data file dated November 1, 2026). A complaint or citation is the state’s finding at the time; facilities can correct deficiencies and appeal. Beverly Law has not inspected this facility, and this page is not legal advice. Last updated: November 2, 2026.

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