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Astoria Park Senior Living (Pasadena): State Complaints and Citations

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Pasadena · License 198603566 · 220 beds
Astoria Park Senior Living is a 220-bed residential care facility for the elderly (assisted living) in Pasadena, licensed by the California Department of Social Services. Since January 2023, state licensing investigated 54 complaints there; 22 had at least one allegation substantiated (36 substantiated allegations in all), and complaint investigations led to 16 Type A citations, the category for an immediate risk to residents. In Los Angeles County, 26% of licensed assisted living homes had a substantiated complaint in that period.

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Facility
Astoria Park Senior Living
Address
925 East Villa Street, Pasadena, CA 91106
Licensee
Astoria Park Senior Living LLC
State license number
198603566
Licensed beds
220
License status
Licensed
Last state visit
October 23, 2026

State record since 2023

Since January 1, 2023Count
Visits by state licensing93
Complaint investigation visits72
Complaints investigated54
Complaints with a substantiated allegation22
Substantiated allegations36
Type A citations from complaints16
Type B citations from complaints15
Type A citations from inspections and other visits (state 5-year total)8

Source: CDSS Care Facility Search, facility 198603566. The state publishes Type A citations from inspections and other visits only as a 5-year total, so that row is not limited to 2023.

Complaint investigations

ReceivedClosedFindingAllegations substantiatedType AType BState control number
September 4, 2026October 20, 2026Unsubstantiated0 of 10028-AS-20260904091810
August 28, 2026October 13, 2026Unsubstantiated0 of 10028-AS-20260828141658
June 16, 2026October 5, 2026Substantiated5 of 62228-AS-20260616110618
June 29, 2026September 1, 2026Substantiated2 of 21128-AS-20260629081405
June 18, 2026August 31, 2026Substantiated1 of 41028-AS-20260618110714
July 6, 2026August 3, 2026Unsubstantiated0 of 10028-AS-20260706143444
March 25, 2026July 10, 2026Substantiated2 of 31128-AS-20260325094546
June 17, 2026July 9, 2026Substantiated1 of 11028-AS-20260617114724
November 17, 2025June 2, 2026Substantiated1 of 50128-AS-20251117093224
November 25, 2025June 1, 2026Unsubstantiated0 of 20028-AS-20251125090516
March 13, 2026May 26, 2026Substantiated1 of 10028-AS-20260313143559
January 30, 2026May 7, 2026Unsubstantiated0 of 10028-AS-20260130091554
December 17, 2025April 20, 2026Substantiated1 of 21028-AS-20251217104411
March 23, 2026April 7, 2026Substantiated1 of 11028-AS-20260323135810
October 24, 2025April 2, 2026Substantiated2 of 20228-AS-20251024162227
March 20, 2026March 30, 2026Unsubstantiated0 of 10028-AS-20260320100317
February 23, 2026March 17, 2026Substantiated1 of 10128-AS-20260223085558
February 17, 2026March 5, 2026Substantiated1 of 10228-AS-20260217152644
February 8, 2026March 5, 2026Unsubstantiated0 of 40028-AS-20260208123605
October 7, 2025February 12, 2026Unsubstantiated0 of 20028-AS-20251007152115
December 26, 2025February 3, 2026Unsubstantiated0 of 10028-AS-20251226111803
November 5, 2025January 27, 2026Unsubstantiated0 of 20028-AS-20251105150508
December 8, 2025January 15, 2026Unsubstantiated0 of 20028-AS-20251208151137
December 17, 2025January 14, 2026Unsubstantiated0 of 10028-AS-20251217135910
June 26, 2025January 12, 2026Unsubstantiated0 of 30028-AS-20250626085735
December 10, 2025January 9, 2026Unsubstantiated0 of 70028-AS-20251210121051
December 11, 2025January 7, 2026Unsubstantiated0 of 20028-AS-20251211093818
December 16, 2025December 26, 2025Unsubstantiated0 of 10028-AS-20251216142626
November 19, 2025December 16, 2025Substantiated2 of 30128-AS-20251119194926
November 4, 2025December 12, 2025Substantiated1 of 11028-AS-20251104120932
April 11, 2025December 9, 2025Unsubstantiated0 of 40028-AS-20250411114444
November 22, 2024December 5, 2025Substantiated5 of 52128-AS-20241122160546
August 26, 2025November 20, 2025Unsubstantiated0 of 30028-AS-20250826094641
October 27, 2025November 14, 2025Unsubstantiated0 of 10028-AS-20251027173421
October 15, 2025November 14, 2025Unsubstantiated0 of 10028-AS-20251015113838
June 25, 2025November 4, 2025Substantiated1 of 11028-AS-20250625144015
September 30, 2025October 14, 2025Unsubstantiated0 of 10028-AS-20250930161850
August 3, 2025August 25, 2025Unsubstantiated0 of 10028-AS-20250803223816
June 16, 2025August 11, 2025Unsubstantiated0 of 50028-AS-20250616114202
April 14, 2025June 11, 2025Unsubstantiated0 of 10028-AS-20250414163448
May 5, 2025May 16, 2025Unsubstantiated0 of 10028-AS-20250505162357
March 27, 2025April 17, 2025Substantiated1 of 11028-AS-20250327151357
January 6, 2025February 18, 2025Unsubstantiated0 of 80028-AS-20250106121829
December 30, 2024January 14, 2025Unsubstantiated0 of 20028-AS-20241230155252
November 13, 2024December 16, 2024Unsubstantiated0 of 10028-AS-20241113151512
November 20, 2024December 13, 2024Substantiated2 of 31128-AS-20241120082237
August 27, 2024October 31, 2024Substantiated1 of 51028-AS-20240827104328
August 22, 2024October 3, 2024Unsubstantiated0 of 50028-AS-20240822094827
September 5, 2024September 20, 2024Unsubstantiated0 of 10028-AS-20240905092935
August 27, 2024September 10, 2024Substantiated1 of 10028-AS-20240827213252
December 14, 2023January 10, 2024Substantiated1 of 10128-AS-20231214170530
August 1, 2023December 12, 2023Unsubstantiated0 of 10028-AS-20230801093641
March 28, 2023October 23, 2023Substantiated2 of 51128-AS-20230328095738
December 23, 2022May 23, 2023Unsubstantiated0 of 10028-AS-20221223091903

Each complaint’s state report, with the allegations and the citations, is on the facility’s CDSS Care Facility Search page under Reports.

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What the state record means

  • Type A citation: the state’s form defines these as violations “that if not corrected, have a direct and immediate risk to the health, safety or personal rights of clients in care” (CDSS form LIC 9099).
  • Type B citation: violations that, without correction, could become a risk to residents, or recordkeeping violations that affect their care (LIC 9099).
  • Substantiated: the state found the complaint “represents factual events that require action by the licensee, the Department, or other agencies.” Unsubstantiated means the evidence was not enough to compel further action; it does not mean the event did not happen. Unfounded means the complaint was without merit (CDSS PIN 19-01-CCLD).

If a resident was hurt

A resident, or the family after a death, can bring negligence and wrongful death claims against an assisted living home, and an elder abuse claim when the neglect or abuse was reckless, oppressive, fraudulent or malicious, which allows added remedies, including attorney fees (Welfare and Institutions Code 15657). The state licensing file, the resident’s records and the home’s incident reports are usually the core evidence. Talk to a Los Angeles assisted living abuse lawyer →

How to report a problem

Call the Community Care Licensing complaint hotline at 1-844-538-8766 or file online at complaints.ccld.dss.ca.gov. Your name stays anonymous unless you give permission to use it, and the local licensing office makes an unannounced visit to investigate within 10 days of receiving the complaint (CDSS). If someone is in danger, call 911.

Questions families ask

Has Astoria Park Senior Living been cited by the state?

Since January 2023, complaint investigations at Astoria Park Senior Living led to 16 Type A and 15 Type B citations, and 22 of 54 complaints had a substantiated allegation, according to the California Department of Social Services.

How do I file a complaint about an assisted living home in California?

Call the Community Care Licensing complaint hotline at 1-844-538-8766 or file online at complaints.ccld.dss.ca.gov. Your name stays anonymous unless you give permission to use it.

Can you sue an assisted living facility for neglect in California?

Yes. A resident, or the family after a death, can bring negligence and wrongful death claims, and an elder abuse claim when the neglect or abuse was reckless, oppressive, fraudulent or malicious. Beverly Law offers a free consultation, and you owe no fees or costs unless we win.

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Related pages

All Los Angeles County assisted living records · Assisted living abuse lawyer · Los Angeles County nursing homes

Sources

  1. CDSS Care Facility Search: Astoria Park Senior Living (198603566)
  2. CDSS form LIC 9099 (citation types)
  3. CDSS PIN 19-01-CCLD (complaint findings)
  4. CDSS Community Care Licensing complaint hotline

Important: This page reports public records from the California Department of Social Services, Community Care Licensing Division (state data file dated November 1, 2026). A complaint or citation is the state’s finding at the time; facilities can correct deficiencies and appeal. Beverly Law has not inspected this facility, and this page is not legal advice. Last updated: November 2, 2026.

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