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Regency Palms Long Beach (Long Beach): State Complaints and Citations

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Long Beach · License 198602567 · 91 beds
Regency Palms Long Beach is a 91-bed residential care facility for the elderly (assisted living) in Long Beach, licensed by the California Department of Social Services. Since January 2023, state licensing investigated 70 complaints there; 25 had at least one allegation substantiated (39 substantiated allegations in all), and complaint investigations led to 13 Type A citations, the category for an immediate risk to residents. In Los Angeles County, 26% of licensed assisted living homes had a substantiated complaint in that period.

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Facility
Regency Palms Long Beach
Address
117 E 8th Street, Long Beach, CA 90813
Licensee
Global Regency Snr Care Svcs,llc
State license number
198602567
Licensed beds
91
License status
Licensed
Last state visit
October 22, 2026

State record since 2023

Since January 1, 2023Count
Visits by state licensing119
Complaint investigation visits103
Complaints investigated70
Complaints with a substantiated allegation25
Substantiated allegations39
Type A citations from complaints13
Type B citations from complaints29
Type A citations from inspections and other visits (state 5-year total)0

Source: CDSS Care Facility Search, facility 198602567. The state publishes Type A citations from inspections and other visits only as a 5-year total, so that row is not limited to 2023.

Complaint investigations

ReceivedClosedFindingAllegations substantiatedType AType BState control number
September 15, 2026October 9, 2026Unsubstantiated0 of 10011-AS-20260915105149
January 8, 2026October 8, 2026Unsubstantiated0 of 10011-AS-20260108212433
September 10, 2026September 15, 2026Unsubstantiated0 of 10011-AS-20260910082634
August 23, 2026September 10, 2026Unsubstantiated0 of 30011-AS-20260823102415
August 14, 2026August 20, 2026Unsubstantiated0 of 20011-AS-20260814110318
August 3, 2026August 14, 2026Unsubstantiated0 of 30011-AS-20260803113400
July 30, 2026August 14, 2026Unsubstantiated0 of 20011-AS-20260730151941
July 30, 2026August 10, 2026Unsubstantiated0 of 20011-AS-20260730100723
December 17, 2025August 10, 2026Substantiated1 of 11011-AS-20251217122530
March 9, 2026August 7, 2026Unsubstantiated0 of 20011-AS-20260309160817
April 3, 2026July 22, 2026Unsubstantiated0 of 10011-AS-20260403094602
June 8, 2026June 29, 2026Unsubstantiated0 of 10011-AS-20260608100401
April 24, 2026May 20, 2026Unsubstantiated0 of 10011-AS-20260424084827
October 24, 2025May 15, 2026Unsubstantiated0 of 10011-AS-20251024151343
April 6, 2026May 5, 2026Unsubstantiated0 of 50011-AS-20260406104835
March 3, 2026May 1, 2026Unsubstantiated0 of 10011-AS-20260303091726
May 20, 2025April 24, 2026Substantiated2 of 32011-AS-20250520093313
March 5, 2026April 14, 2026Unsubstantiated0 of 10011-AS-20260305124925
March 22, 2026April 7, 2026Unsubstantiated0 of 10011-AS-20260322123019
January 28, 2026March 26, 2026Substantiated1 of 10111-AS-20260128122053
November 7, 2025March 26, 2026Unsubstantiated0 of 10011-AS-20251107090154
November 18, 2025February 18, 2026Unsubstantiated0 of 20011-AS-20251118110841
October 17, 2025February 4, 2026Unsubstantiated0 of 20011-AS-20251017153339
August 7, 2025February 4, 2026Substantiated1 of 60111-AS-20250807153125
October 24, 2025February 3, 2026Unsubstantiated0 of 20011-AS-20251024095919
September 11, 2025January 16, 2026Unsubstantiated0 of 20011-AS-20250911232048
November 7, 2025December 24, 2025Unsubstantiated0 of 10011-AS-20251107105924
August 4, 2025December 12, 2025Unsubstantiated0 of 30011-AS-20250804110955
June 26, 2025December 12, 2025Unsubstantiated0 of 10011-AS-20250626131828
December 9, 2024November 25, 2025Substantiated2 of 82211-AS-20241209124307
February 6, 2025November 24, 2025Substantiated2 of 60211-AS-20250206165106
August 22, 2025October 24, 2025Substantiated1 of 20111-AS-20250822142304
July 28, 2025October 24, 2025Unsubstantiated0 of 10011-AS-20250728135646
September 8, 2025October 3, 2025Unsubstantiated0 of 20011-AS-20250908102010
August 26, 2025October 3, 2025Unsubstantiated0 of 20011-AS-20250826110419
July 21, 2025September 24, 2025Unsubstantiated0 of 20011-AS-20250721144928
June 30, 2025September 18, 2025Unsubstantiated0 of 10011-AS-20250630143653
April 14, 2025August 27, 2025Unsubstantiated0 of 20011-AS-20250414164237
June 19, 2025August 22, 2025Substantiated2 of 42211-AS-20250619142057
July 1, 2025July 31, 2025Unsubstantiated0 of 10011-AS-20250701095115
June 9, 2025July 31, 2025Substantiated1 of 10111-AS-20250609165123
June 19, 2025July 23, 2025Unsubstantiated0 of 10011-AS-20250619171348
May 22, 2025July 23, 2025Substantiated1 of 20111-AS-20250522130604
June 3, 2025July 7, 2025Unsubstantiated0 of 10011-AS-20250603104702
May 27, 2025July 7, 2025Unsubstantiated0 of 10011-AS-20250527101835
June 5, 2025July 1, 2025Unsubstantiated0 of 10011-AS-20250605110247
May 13, 2025July 1, 2025Substantiated1 of 20111-AS-20250513084722
May 20, 2025June 23, 2025Substantiated1 of 10111-AS-20250520112257
May 15, 2025June 16, 2025Substantiated1 of 20111-AS-20250515091559
April 28, 2025June 11, 2025Unsubstantiated0 of 10011-AS-20250428122830
April 17, 2025June 11, 2025Unsubstantiated0 of 10011-AS-20250417101102
March 20, 2025June 4, 2025Substantiated1 of 10111-AS-20250320085632
August 28, 2023May 28, 2025Unsubstantiated0 of 20011-AS-20230828084200
February 1, 2023May 22, 2025Substantiated2 of 31211-AS-20230201113427
May 1, 2025May 16, 2025Substantiated2 of 20211-AS-20250501115014
February 24, 2025March 21, 2025Substantiated2 of 42011-AS-20250224150148
October 31, 2024February 12, 2025Substantiated1 of 20111-AS-20241031113210
December 9, 2024January 17, 2025Substantiated3 of 40311-AS-20241209161139
November 25, 2024January 17, 2025Substantiated1 of 10211-AS-20241125165223
November 12, 2024December 11, 2024Substantiated1 of 11011-AS-20241112103247
September 25, 2024November 14, 2024Substantiated2 of 20211-AS-20240925105558
August 8, 2024September 2, 2024Unsubstantiated0 of 20011-AS-20240808145624
March 25, 2024May 22, 2024Substantiated1 of 30111-AS-20240325160311
August 28, 2023March 28, 2024Unsubstantiated0 of 10011-AS-20230828133526
August 15, 2023March 28, 2024Unsubstantiated0 of 20011-AS-20230815161749
August 2, 2023March 28, 2024Unsubstantiated0 of 10011-AS-20230802134530
July 6, 2021March 5, 2024Substantiated2 of 22011-AS-20210706084504
February 6, 2023January 25, 2024Substantiated4 of 40111-AS-20230206134252
September 20, 2023December 1, 2023Unsubstantiated0 of 10011-AS-20230920124459
September 2, 2021March 23, 2023Unsubstantiated0 of 80011-AS-20210902085404

Each complaint’s state report, with the allegations and the citations, is on the facility’s CDSS Care Facility Search page under Reports.

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What the state record means

  • Type A citation: the state’s form defines these as violations “that if not corrected, have a direct and immediate risk to the health, safety or personal rights of clients in care” (CDSS form LIC 9099).
  • Type B citation: violations that, without correction, could become a risk to residents, or recordkeeping violations that affect their care (LIC 9099).
  • Substantiated: the state found the complaint “represents factual events that require action by the licensee, the Department, or other agencies.” Unsubstantiated means the evidence was not enough to compel further action; it does not mean the event did not happen. Unfounded means the complaint was without merit (CDSS PIN 19-01-CCLD).

If a resident was hurt

A resident, or the family after a death, can bring negligence and wrongful death claims against an assisted living home, and an elder abuse claim when the neglect or abuse was reckless, oppressive, fraudulent or malicious, which allows added remedies, including attorney fees (Welfare and Institutions Code 15657). The state licensing file, the resident’s records and the home’s incident reports are usually the core evidence. Talk to a Los Angeles assisted living abuse lawyer →

How to report a problem

Call the Community Care Licensing complaint hotline at 1-844-538-8766 or file online at complaints.ccld.dss.ca.gov. Your name stays anonymous unless you give permission to use it, and the local licensing office makes an unannounced visit to investigate within 10 days of receiving the complaint (CDSS). If someone is in danger, call 911.

Questions families ask

Has Regency Palms Long Beach been cited by the state?

Since January 2023, complaint investigations at Regency Palms Long Beach led to 13 Type A and 29 Type B citations, and 25 of 70 complaints had a substantiated allegation, according to the California Department of Social Services.

How do I file a complaint about an assisted living home in California?

Call the Community Care Licensing complaint hotline at 1-844-538-8766 or file online at complaints.ccld.dss.ca.gov. Your name stays anonymous unless you give permission to use it.

Can you sue an assisted living facility for neglect in California?

Yes. A resident, or the family after a death, can bring negligence and wrongful death claims, and an elder abuse claim when the neglect or abuse was reckless, oppressive, fraudulent or malicious. Beverly Law offers a free consultation, and you owe no fees or costs unless we win.

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BEVERLY LAW · ELDER ABUSE ATTORNEYS

Assisted living abuse lawyer in Long Beach — Beverly Law

If your loved one was hurt at an assisted living home in Long Beach, talk to a California elder abuse attorney. Free, confidential, English or Spanish. You owe no fees or costs unless we win.

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Related pages

All Los Angeles County assisted living records · Assisted living abuse lawyer · Los Angeles County nursing homes

Sources

  1. CDSS Care Facility Search: Regency Palms Long Beach (198602567)
  2. CDSS form LIC 9099 (citation types)
  3. CDSS PIN 19-01-CCLD (complaint findings)
  4. CDSS Community Care Licensing complaint hotline

Important: This page reports public records from the California Department of Social Services, Community Care Licensing Division (state data file dated November 1, 2026). A complaint or citation is the state’s finding at the time; facilities can correct deficiencies and appeal. Beverly Law has not inspected this facility, and this page is not legal advice. Last updated: November 2, 2026.

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